Reservations manager Work, Jobs in Manchester, Gtm (with Salaries)

Assistant Central Reservations Manager
Dakota Hotels —Manchester
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Assistant Reservations Manager
Tattu Manchester —Salford
- Full-time
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
6d
Reservations Agent
Manchester Marriott Hotel Piccadilly —Manchester
- £27,851.20 a year
- Full-time
- English
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
8d
Head Host
Eastlands Venue Services Limited —Manchester
- Hospitality
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
General Manager
MAD MONKEY PTE. LTD. —Manchester
- Full-time
- Hospitality
- Hotel
- Maths
Quick apply
7d
Patient Access Officer-Imaging Department
HCA Healthcare UK —Wilmslow
- Weekend availability
- Customer service
- Computer literacy
- Patient care
- Employee discount
13d
Assistant Restaurant Manager
Hawksmoor Manchester —Manchester
- Up to £22.92 an hour
- Full-time
- Restaurant
- Referral programme
Quick apply
Receptionist
Dalata —Manchester
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
Assistant Night Manager
Marriott Manchester Victoria and Albert Hotel —Manchester
- Full-time
- Computer literacy
- Hotel
- Communication skills
Quick apply
1d
General Manager - Bullgogi Manchester
Maguro Group —Manchester
- Part-time
- Hospitality
- Restaurant
- Employee discount
- Flexible schedule
Quick apply
13d
Assistant Reception Manager
Valor Hospitality —Manchester
- £28,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Assistant Restaurant Manager
Eastlands Venue Services Limited —Manchester
- Day shift
- Hospitality
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
14d
Plant Area Manager
Newbank Garden Centres LTD —Manchester
- From £17.50 an hour
- Weekend availability
- Management
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
6d
Inventory Planning Analyst
New Balance —Warrington
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Corporate Sales Executive / Corporate Sales Manager
BRILLIANT Park Hall Hotel, Chorley, Preston —Chorley
- £30,000 - £40,000 a year
- Full-time
- Sales
- English
- Hotel
- Employee discount
Quick apply
6d
Van Driver (BIBS)
Rochdale Council —Rochdale
- £24,796 a year
- Organisational skills
8d
Graduate Management Trainee - Bolton
Enterprise Mobility —Bolton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Overnight Night Manager
The Last Drop Village —Bolton
- From £13.51 an hour
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
8d
Assistant Restaurant Manager
Shoulder of Mutton, Holcombe Village —Bury
- £24,420 - £31,000 a year
- Part-time
- Hospitality
- Culinary experience
- Cooking
- Employee discount
- Flexible schedule
Quick apply
1d

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reservations manager jobs near manchester, gtm

Assistant Central Reservations Manager

Dakota Hotels -
Manchester

Quick apply

Job details

Full-time
Up to £32,000 a year
4 days ago

Benefits

Employee assistance programme
Employee discount
Referral programme

Qualifications

Hospitality
Computer literacy
Administrative experience
Organisational skills
Leadership
Communication skills
Hotel experience

Full job description

Job Ref: DAK1246

Branch: Dakota Head Office

Location: Dakota Head Office, Manchester

Salary/Benefits: The gross annual salary is up to £32,000, with the opportunity to earn an additional performance-related bonus of up to £3,000.

Contract type: Permanent

Hours: Full Time

Shift pattern: Shifts will vary between 08:00 and 19:00, across any 5 days out of 7, including weekends.

Hours per week: This role carries a permanent contract working 40 hours per week.

Posted date: 05/06/2026

Closing date: 07/07/2026

Dakota Hotel based in Manchester City Centre are seeking an experienced reservations professional to join our team as Assistant Central Reservations Manager. This is an opportunity for someone with a strong eye for detail, a passion for delivering exceptional service, and a drive to maximise every guest booking opportunity.

PRIMARY ROLE RESPONSIBILITIES

We are looking for a highly organised and detail-driven individual to lead our reservations hub, ensuring every booking is handled with accuracy, every opportunity to maximise revenue is realised, and every guest receives exceptional service. Reporting to the Central Reservations Manager, you will:

Oversee all reservation activity from direct enquiries to third-party platforms, ensuring accuracy, seamless coordination, and the fulfilment of each guest’s individual preferences.
Support the Central Reservations Manager in leading and coaching the Central Reservations team to exceed performance targets and service standards.
Maintain up-to-date knowledge of all packages and promotions, tailoring guest experiences and driving upsell opportunities.
Build strong working relationships with on-property teams to ensure seamless service and recognition of repeat guests.
Oversee system training (Shiji PMS) and operational processes to maintain team confidence and accuracy.
Manage third-party supplier relationships, including commission reconciliations and timely payments.
Resolve complex booking issues with professionalism and urgency, protecting brand reputation.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

A minimum of two years’ experience in a hotel reservations supervisory or leadership role, ideally within a multi-site or centralised reservations environment.
Exceptional problem-solving skills, with the ability to manage complex guest issues and escalate appropriately.
A genuine passion for delivering exceptional guest experiences and upholding the high standards of the Dakota brand.
A proactive and solution-focused approach, with a keen eye for detail and accuracy.
Excellent communication skills, with the ability to lead, coach, and motivate a team.
Strong administrative and organisational skills, capable of working at pace while prioritising effectively.
Fully computer literate and a fast learner of systems. Previous PMS experience is required, with Shiji experience favoured.
A proactive and solution-focused approach, with a keen eye for detail and accuracy.
An enthusiastic individual who will promote our culture of positivity.
Be task oriented with a great pride for the work they do and attention to detail.
Flexible with shift patterns and available around the needs of our business.
Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

Special discounts on stays and dining at any Dakota
Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
Additional holiday day on the first anniversary of your employment
Meals on duty and uniforming

WELLBEING

Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
Support from our inhouse Mental Health Champions
Family-friendly flexible working options
Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

Accredited, certified compliance training given on employment
Access to a suite of external, certified resources via our Learning Management System
Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

APPLY

Please send us your up to date CV.

Quick apply

Refine Your Search

reservations manager jobs in manchester, gtm

Assistant Central Reservations Manager

Assistant Reservations Manager

Reservations Agent

Head Host

General Manager

Patient Access Officer-Imaging Department

Assistant Restaurant Manager

Receptionist

Assistant Night Manager

General Manager - Bullgogi Manchester

Assistant Reception Manager

Assistant Restaurant Manager

2nd Line IT Support Analyst

Plant Area Manager

Inventory Planning Analyst

Corporate Sales Executive / Corporate Sales Manager

Van Driver (BIBS)

Graduate Management Trainee - Bolton

Overnight Night Manager

Assistant Restaurant Manager

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