Helpdesk support Work, Jobs in Manchester (with Salaries)

2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Data Centre Operator
Computacenter —Manchester
- 12 hour shift
- Customer service
- IT
- Time management
11d
Service Desk Analyst
EXL Service —Manchester
- Full-time
- Customer service
- Windows
- Organisational skills
- Employee stock purchase plan
ITSM Helpdesk Specialist (ITIL)
Tesco Mobile —Manchester
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
14d
Customer Support Administrator
Digital Wealth Systems —Stalybridge
- From £25,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
8d
IT Technician
Remtek Systems Ltd —Salford
- £28,000 - £30,000 a year
- Overtime
- Windows
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
Compliance and Onboarding Specialist
MCS —Warrington
- £32,012 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
IT Technician
Salford City Academy —Manchester
- £25,918 - £30,985 a year
- Customer service
- Windows
- Computer networking
8d
Desktop Support Technician
Fletchers Solicitors —Bolton
- Full-time
- Azure
- Customer service
- Windows
- Sick pay
Quick apply
11d
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
8d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
7d
Contracts Administrator
ABCA Group Ltd —Prescot
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
14d
IT Services Technician (1st / 2nd line)
HNC —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
Support Country and Infrastructure Lead
Siemens Energy —Manchester
- Full-time
- English
- Communication skills
- Annual leave
Helpdesk/Administrator
Mitie —Buxton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Support Assistant
Rochdale Council —Rochdale
- £25,583 - £25,989 a year
- Full-time
- Customer service
- Organisational skills
- IT
5d
Medical Receptionist
Greenbank Medical Practice —Oldham
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Organisational skills
- Free parking
Quick apply

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helpdesk support jobs near manchester

2nd Line Support Analyst

Sharp -
Stockport

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Discounted gym membership
Life insurance

Qualifications

Microsoft Windows Server
Azure
Operating systems
Firewall
Virtualisation
IT support
Communication skills

Full job description

Company Name:

Sharp Business Systems UK PLC

Location:

Stockport

Advert Closing Date:

Job Number:

JO-2605-2660

Work Type:

Permanent / Full Time

2nd Line Support Analyst in Stockport required

Location: Stockport

Hybrid working: 3x in the office, 2x from home

Are you personable, technically minded, and ready to take the next step in your IT career? Sharp IT Services is looking for a 2nd Line Support Analyst to join our helpdesk team in Stockport. If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear from you.

What You’ll Be Doing

You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction.

Your responsibilities will include:

Owning, updating, and progressing support tickets to give clients confidence in our service.

Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery.

Organising and prioritising your daily workload to meet client expectations efficiently.

Using your technical knowledge to resolve issues and escalate where necessary.

Communicating clearly, professionally, and positively with clients and colleagues.

Actively developing your technical skills and contributing to team productivity.

Representing Sharp IT Services professionally to support client retention and business growth.

What We’re Looking For

We’re seeking a motivated team player with a passion for IT and a strong client-service mindset. You’ll ideally bring:

A friendly, professional, and approachable attitude
A strong desire to grow your skills in IT support
Excellent verbal and written communication skills
At least 2 years’ experience in IT support
Intermediate knowledge of:
- Microsoft Server and Desktop Operating Systems
- Microsoft 365 and Azure
- Virtualisation, Networking, Firewalls, and Cyber Security
Basic understanding of backup solutions and antivirus tools
Awareness of Remote Monitoring and Management (RMM) tools

What You’ll Get in Return

We value our people and invest in their growth. When you join Sharp IT Services, you’ll benefit from:

26 days of annual leave, plus bank holidays
life insurance, dental, and critical illness cover
O2 mobile discounts
Study support for relevant professional certifications
Discounted gym membership
A clear pathway for career development in a supportive environment

Ready to Apply?

This is a fantastic opportunity to join a professional and friendly team where your skills and ambition will be recognised and nurtured. If you're ready to make an impact and grow your IT career, apply now and become part of the Sharp IT Services team.

Apply Now

Refine Your Search

helpdesk support jobs in manchester

2nd Line Support Analyst

FM Helpdesk Coordinator

Data Centre Operator

Service Desk Analyst

ITSM Helpdesk Specialist (ITIL)

Helpdesk Manager

Customer Support Administrator

IT Technician

Compliance and Onboarding Specialist

IT Technician

Desktop Support Technician

Office Coordinator

IT Support Analyst

IT Technician

Contracts Administrator

IT Services Technician (1st / 2nd line)

Support Country and Infrastructure Lead

Helpdesk/Administrator

Business Support Assistant

Medical Receptionist

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