Helpdesk support Work, Jobs in Manchester (with Salaries)

Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
4d
Customer Operations Co-ordinator
SafeGroup Services Limited —Manchester
- £29,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
- Sick pay
Quick apply
7d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Application Support Technician (8-Month Fixed Term)
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
6d
FM Operations Support Administrator - Manchester
Savills Management Resources —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Customer service
5d
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Junior IT Support Technician - 16+ Summer Job - Office-based only
Netstable Ltd —Macclesfield
- £8.10 - £12.81 an hour
- Temporary
- Computer literacy
- Computer skills
- In-person
Quick apply
4h
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
5d
Business Support & Facilities Administrator
KeolisAmey Metrolink —Manchester
- £23,248 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Employee assistance programme
- Employee discount
3d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Recruiting
Quick apply
4d
Digital Systems Support and Training Officer
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
7d
Operations / IT Apprentice
Verlingue —Manchester
- £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Recycling Operative
OCS Group —Manchester
- £13.45 an hour
- Day shift
- Customer service
- Supervising experience
- Team management
Quick apply
4d
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Gym membership
Quick apply
1d
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
12d
Junior IT Support Analyst
IM Group Services Limited —Blackburn
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- SharePoint
- In-person
- Free parking
Quick apply
4h
Compliance and Onboarding Specialist
MCS —Warrington
- £32,012 a year
- Full-time
- CRM software
- Customer service
- Writing skills
- Free parking
- Annual leave
Quick apply
4d
Technical Administrator
Remtek Systems Ltd —Salford
- £28,000 - £29,000 a year
- Overtime
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply

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Technical Helpdesk Agent

myPOS -
Manchester

Quick apply

Job details

Benefits

Company pension
Company events
Employee discount
Referral programme

Qualifications

Software troubleshooting
Technical support
Organisational skills
Communication skills
Help desk

Full job description

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for a Technical Helpdesk Agent to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As a Technical Helpdesk Agent you will be responsible for ensuring a smooth and compelling experience for our merchants, supporting them with hardware, software, and service-related enquiries.

What you’ll do:

Provide first-class technical support via phone and email to myPOS merchants
Troubleshoot hardware and software issues related to payment terminals and online acquiring services
Guide customers through technical solutions in a clear, patient, and professional manner
Ensure every customer interaction is a positive experience, reinforcing trust in the myPOS brand
Escalate complex issues appropriately while maintaining ownership of the customer journey
Log, track, and resolve issues within internal CRM and ticketing systems
Collaborate with internal teams to ensure feedback and insights are shared
Adhere to operational processes and quality standards, even during high-demand periods

What you bring:

Previous experience in a technical support or helpdesk role (payment technology experience a bonus)
Exceptional communication and problem-solving skills
Technically confident with hardware/software troubleshooting
Calm under pressure, with a proactive and solution-oriented mindset
Strong organisational skills and attention to detail
A genuine desire to provide an exceptional customer experience
Flexibility to work shifts, including evenings and weekends as part of a rota
A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence

Why you should join myPOS:

Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level

What we offer:
21 days holiday
Your birthday off (paid)
Company events
Company pension
Free eye test from Specsavers
Access to PERKBOX
Dress down Friday

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

Quick apply

Refine Your Search

helpdesk support jobs in manchester

Technical Helpdesk Agent

Helpdesk Operator

Customer Operations Co-ordinator

Helpdesk Team Leader

Application Support Technician (8-Month Fixed Term)

FM Operations Support Administrator - Manchester

Service Desk Analyst - Shared Services

Junior IT Support Technician - 16+ Summer Job - Office-based only

Helpdesk Advisor

Business Support & Facilities Administrator

IT Support Analyst

Helpdesk Team Leader

Digital Systems Support and Training Officer

Operations / IT Apprentice

Recycling Operative

Office Coordinator

IT Support Technician

Junior IT Support Analyst

Compliance and Onboarding Specialist

Technical Administrator

I want to receive the latest job alerts for helpdesk support in manchester

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