Onboarding manager Work, Jobs in Manchester (with Salaries)

Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Operations Manager
Amazon UK Services Ltd. —Manchester
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Sr. Customer Solutions Manager, UKI Customer Solutions Management, Field-AGS-UKI-ENT-CS
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- PMP
- Engineering
- Business development
8d
Area Manager
Amazon UK Services Ltd. —Haydock
- Full-time
- Management
- English
- Master's degree
Training & Performance Manager
Warrington's Own Buses —Warrington
- £40,000 - £50,000 a year
- Full-time
- Driving
- Human resources
- In-person
Quick apply
8d
Client Onboarding Manager
Williams Stanley and Co —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Activation & Engagement Manager
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- CRM software
- Management
- Data analysis skills
- Employee assistance programme
- Employee discount
20h
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £35,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
8d
(P) Area Manager, UK Central Fulfillment
Amazon UK Services Ltd. —Warrington
- Weekend availability
- Bachelor's degree
- Business
- Leadership
- Flexible schedule
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Data Protection and Compliance Manager
RRG Group —Salford
- £23,322.00 - £31,995.60 a year
- Part-time
- Management
- Supervising experience
- Travel
- Employee discount
Quick apply
Program Manager, EU Product Insurance Business Operations, Payments Business Operations
Amazon EU SARL (UK Branch) —Manchester
- Full-time
- Spanish
- Microsoft Excel
- SQL
Customer Service Manager
Courmacs Legal Ltd —Blackburn
- £34,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Free parking
- Employee discount
Quick apply
1d
Operational Resilience & Vendor Management Specialist
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- Product management
- School
- Annual leave
- Employee assistance programme
Junior Asset Manager
FI Real Estate Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
Amazon & Ecommerce Manager
Paramount Digital Ltd —St Helens
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
1d
Senior Academic Operations Manager
LearnGate Education & Professional Development Ltd —Manchester
- £4,333 - £5,667 a month
- Full-time
- Bachelor's degree
- In-person
- Teaching
- Free parking
- Employee discount
Quick apply
3d
Risk Manager
Training Qualifications UK —Sale
- £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Audit Manager
Training Qualifications UK —Sale
- £50,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply

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Screening Service Manager

PayStream Accounting Services -
Altrincham

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Casual dress
Company events

Qualifications

Customer service
GCSE
Communication skills

Full job description

We’re seeking a Service Manager to join our growing Technology Team, Tifo, at our Altrincham office.

This is a pivotal role responsible for leading the delivery of our client-facing services, ensuring exceptional customer experiences across onboarding, support, implementations, candidate screening, and disclosure services.

This is an exciting opportunity for someone with a strong background in screening or candidate onboarding who is ready for the next step up and take ownership of a growing function and play a key role in shaping the future of our platform offering. Working closely with our Product and Operations teams, you'll ensure services are delivered efficiently, commercially, and in line with our commitment to service excellence.

This is a hands-on leadership role for someone who thrives on delivering results, driving continuous improvement, and building strong relationships with clients, suppliers, and internal stakeholders.

Hybrid working available subject to training and probation.

The Role

Lead the delivery of implementations, support services, and professional services, ensuring services are delivered efficiently, on time, and to a high standard.
Manage customer escalations and ensure timely and effective resolution of service issues.
Define, monitor, and report on service levels, KPIs, and customer satisfaction metrics.
Drive continuous improvement across service delivery processes, systems, and tools.
Work closely with Product, Technology, and Account Management teams to ensure services align with business objectives and customer needs.
Participate in client reviews, providing insight into service performance and opportunities for improvement.
Establish and maintain effective incident management processes and communication plans.
Lead and develop the professional services function, including candidate screening, outsourced processing, and disclosure services.
Act as the subject matter expert on DBS processes and the DBS Code of Practice.
Support the growth and development of new verification and screening services.
Manage supplier relationships, governance reviews, audits, and performance monitoring.
Coordinate and support client audit requests and compliance activities.
Implement and manage customer feedback initiatives, including NPS measurement and service benchmarking.
Foster a culture of ownership, collaboration, continuous improvement, and service excellence across the team.

The Person

Experience within service delivery, onboarding, compliance, screening, professional services, or operational management.
Strong understanding of DBS processes, candidate screening, or regulated compliance environments would be highly advantageous.
Proven ability to manage multiple priorities while maintaining high standards of customer service.
Excellent stakeholder management and communication skills.
Strong commercial awareness with the ability to balance service quality and operational efficiency.
Analytical and process-driven, with a focus on continuous improvement.
Confident managing escalations and resolving complex service issues.
Experience working cross-functionally with operational, technical, and commercial teams.
Self-motivated with a strong sense of ownership and accountability.
A proactive individual who enjoys solving problems and driving positive change.
A natural leader who can inspire others and build strong working relationships.
Someone who thrives in a fast-paced environment and enjoys seeing initiatives through to successful completion.

Requirements:

Minimum 5 GCSEs including grade C in Math’s and English GCSE (or equivalent)
Exposure to DBS/criminal checks
5+ years working in onboarding/screening across a variety of regulated industries
Customer service, professional service or operations experience at a senior level

Progression:

Professional qualification financial support with up to 6 days paid study leave for professional qualifications
Training and personal development
Clear objectives and paths for progression

Holidays:

24 days plus Bank Holidays which increase with length of service
Plus your birthday off

Benefits:

Great Place to Work certified!
Company social events, treats and rewards
Casual dress everyday
Long service awards
Enhanced maternity/paternity benefits
Access to mental health first aiders and a support service
Free fresh fruit delivered twice a week
Personal accident cover
Being part of an amazing culture within a company

Visit our website, Facebook and LinkedIn pages to see what our employees have to say and what we’ve been up to!

PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Pay: £50,000.00-£60,000.00 per year

Ability to commute/relocate:

Altrincham WA14 4RW: reliably commute or plan to relocate before starting work (required)

Experience:

Pre-Employment Screening: 3 years (required)

Work Location: Hybrid remote in Altrincham WA14 4RW

Quick apply

Refine Your Search

onboarding manager jobs in manchester

Screening Service Manager

Operations Manager

Sr. Customer Solutions Manager, UKI Customer Solutions Management, Field-AGS-UKI-ENT-CS

Area Manager

Training & Performance Manager

Client Onboarding Manager

Activation & Engagement Manager

Business Development Manager – DBS & Employment Screening Services

(P) Area Manager, UK Central Fulfillment

Commercial Support Manager

Customer Service Manager X2

Data Protection and Compliance Manager

Program Manager, EU Product Insurance Business Operations, Payments Business Operations

Customer Service Manager

Operational Resilience & Vendor Management Specialist

Junior Asset Manager

Amazon & Ecommerce Manager

Senior Academic Operations Manager

Risk Manager

Audit Manager

I want to receive the latest job alerts for onboarding manager in manchester

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