Customer service representative Work, Jobs in Manchester M44 (with Salaries)

Customer Service Representative
YPP Lettings & Management Company Limited —Manchester
- £25,610.65 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
Customer Service Representative
TOUCHPOINT CHANGE LTD —Manchester
- £14 - £16 an hour
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Representative
William Hill —Warrington
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- Customer service
- Free parking
- Annual leave
Quick apply
11d
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Service Advisor
Williams Group —Manchester
- £27,600 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
9d
Customer Service Advisor
HSS Hire Group —Manchester
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Customer Service Representative
ForFarmers —Preston
- Part-time
- Customer service
- Contracts
Customer Service Advisor - Liverpool
HM Revenue and Customs —Liverpool
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
Customer Service Representative
OpsArmy —Salford
- Customer service
- English
- Computer skills
Quick apply
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
Customer Service Advisor
iHeat —Bolton
- £26,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d
Customer Service Representative
iFLY Indoor Skydiving —Manchester
- Sales
- Customer service
- Computer literacy
- Employee discount
Customer Representative - Bury
Nationwide Building Society —Bury
- From £26,500 a year
- Part-time
- Customer service
- Banking
3d
Customer Resolution Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Customer Service Representative
International Tissue Company —Blackburn
- £25,000 - £30,000 a year
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
12d
Customer Service
Gallagher —Stretford
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Life insurance
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce

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Customer Service Representative

YPP Lettings & Management Company Limited -
Manchester

Quick apply

Job details

Permanent | Full-time
£25,610.65 a year

Benefits

Company pension
Company events
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Multilingual
Sales
Customer service
GCSE
Maintenance
Administrative experience
Organisational skills

Full job description

YPP is an incredibly vibrant and rapidly expanding business, with its head office located in Leeds, however, this role will be based in our Manchester office. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation. If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you.

We are currently seeking a Customer Service Representative who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.

In return for our employees' hard work and dedication, we offer develop opportunities and some great workplace benefits, including birthday leave, work anniversary vouchers, team events and much more.

The successful candidate will fully embrace our visionary policy of "Through creating vibrant communities, we will regenerate locations and actively contribute to the growth of local economies." Furthermore, they will wholeheartedly embrace our mission “We are passionate about delivering thriving, safe communities in exciting locations for all residents”.

At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.

Join us as we continue to make a positive impact and create extraordinary experiences together.

Job title: Customer Service Representative

Location: Manchester M2

Terms: Full-time, Permanent

Starting Salary: £26,610.65

About the role:

Discover the YPP Difference: We stand out from other lettings agencies by placing a strong emphasis on exceptional customer service and building meaningful relationships with our diverse tenants from around the world who are searching for their perfect home.

As our Customer Service Representative, you will be the welcoming face of YPP, serving as the first point of contact for tenants, investors, contractors, and visitors. Your role is vital in ensuring the smooth daily operations of our business.

Working closely with our experienced Lettings and Maintenance Manager, Maintenance and Marketing teams, as well as our dedicated Lettings Consultants, you will enjoy a collaborative work environment where everyone plays a crucial part in our success.

Daily duties include:

Meeting and greeting tenants and other visitors to ensure all receive a warm welcome
Answering and forwarding phone calls;
Liaising with the Lettings, Marketing, Maintenance (including cleaners) and Management teams for smooth management and running of the building;
Assisting with initial issues and queries raised by current tenants to ensure they are dealt with efficiently and directed to the responsible team members;
Daily walk around of the building communal spaces;
Building safety/ compliance checks;
Keeping the building entrance, office and communal areas clean, tidy and fully stocked (if required);
Reporting of communal maintenance issues;
Assisting in organising and participating in events
Help with delivery and setup of Grab & Go breakfast
Handling confidential information, including tenancy agreements and copies of personal identification documents;
Conduct Mid-term/ end of tenancy inspections; and
General administrative duties where required.

Essential Requirements:

Well organised, self-motivated and efficient;
Friendly, positive attitude and polite;
A working knowledge of computer packages, including word and excel; and
Able to deal with difficult clients/customers.
Previous customer service experience

Desirable Requirements:

Multilingual

Join YPP and experience a role that goes beyond sales. Be part of a team that prioritizes outstanding customer service, building relationships, and creating a welcoming home for tenants from all walks of life.

Job Types: Full-time, Permanent

Pay: £25,610.65 per year

Benefits:

Company events
Company pension
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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