Customer service coordinator Work, Jobs in Mansfield, Ntt (with Salaries)

Routing & Service Co-ordinator
Vision Sure Tech Ltd —Mansfield
- £26,438.80 - £30,396.80 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Analysis skills
- Free parking
- Work from home
Quick apply
Branch Coordinator - Maternity Cover FTC
Conference Technologies, Inc. —Retford
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
Customer Support Co-ordinator
Public Sector Resourcing —Mansfield
- Part-time
Branch Coordinator - Maternity Cover FTC
CTI UK —Retford
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
13d
Residential Wellbeing Coordinator
Nottingham College —Nottingham
- £25,256 - £26,348 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Professional Services Coordinator
Millgate —Sheffield
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Travel
- Organisational skills
Quick apply
1d
Legal Services Coordinator
Lovedays Solicitors —Wirksworth
- From £24,000 a year
- Full-time
- Salesforce
- Business development
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Creative Coordinator
Frasers Group —Shirebrook
- Full-time
- Management
- Travel
- Communication skills
Quick apply
Conference & Events Coordinator Student Placement
University of Derby —Derby
- £26,737.00 - £31,209.85 a year
- Weekend availability
- University
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Site Setup Coordinator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- Customer service
- First Aid Certification
- Annual leave
10d
Supplier Support Coordinator
GXO Logistics —Nottingham
- Up to £26,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
Spares Sales Coordinator
Evac Group —Chesterfield
- CRM software
- English
- Continuous improvement
Quick apply
European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Customer service
- Computer literacy
- Communication skills

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Routing & Service Co-ordinator

Vision Sure Tech Ltd
Mansfield

Quick apply

Job details

Full-time
£26,438.80 - £30,396.80 a year

Benefits

Free parking
Company pension
Work from home
Canteen
On-site parking

Qualifications

CRM software
Customer service
Logistics
Analysis skills
Organisational skills
IT
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

We're looking for a highly organised, proactive Routing & Service Coordinator to help keep our nationwide field service operation running smoothly.

We provide installation, repair and maintenance services to domestic customers across the UK, specialising in home technology solutions including TV aerials, satellite systems, etc.

As part of our Service Centre Team, you'll play a vital role in coordinating our field engineers, supporting customers and ensuring our daily service runs efficiently. You'll also provide cover for managers by co-ordinating and planning engineer schedules, making real-time adjustments and helping maximise productivity while delivering an outstanding customer experience.

No two days are the same, so we're looking for someone who enjoys working in a fast-paced environment, solving problems and communicating confidently with customers, colleagues and engineers.

What you'll be doing

Supporting our nationwide team of Field Engineers throughout the working day.
Planning and updating engineer schedules when providing cover for managers.
Allocating new bookings and adjusting schedules in response to cancellations, delays and operational changes.
Communicating appointment updates and managing customer expectations.
Resolving routing, scheduling and operational queries.
Processing customer card payments and issuing invoices.
Maintaining accurate customer and job information within our CRM system.
Working closely with colleagues across the Service Centre teams to ensure excellent service delivery.

What we're looking for

You'll be someone who enjoys organising, communicating and finding practical solutions.

Ideally, you'll have:

Experience in scheduling, routing, service coordination or operational support.
Experience supporting field-based engineers or mobile workforces.
Excellent organisational and planning skills.
Strong communication and customer service skills.
The ability to remain calm and make sound decisions under pressure.
Good IT skills and experience using CRM or scheduling systems.
A proactive, positive and team-focused approach.

Experience within a field service, engineering, utilities, telecoms or logistics environment would be an advantage but isn't essential.

What we offer

Permanent, full-time position.
A varied and rewarding role where no two days are the same.
Supportive and collaborative team environment.
Opportunities to develop your skills and progress your career.
Ongoing training and development.
Competitive salary and benefits package

Working arrangements

Full-time, including weekends on rotation
Hybrid working model
Work from home available after initial training period
Company equipment provided for remote working

Why join us?

Our business is built on providing exceptional service to our customers. We value teamwork, accountability, professionalism and a willingness to go the extra mile. If you're organised, enjoy solving problems and thrive in a busy operational environment, we'd love to hear from you.

Apply today and become part of a team that keeps our engineers moving and our customers connected.

Job Type: Full-time

Pay: £26,438.80-£30,396.80 per year

Benefits:

Canteen
Company pension
Free parking
On-site parking
Work from home

Work Location: Hybrid remote in Mansfield NG18 5BR

Quick apply

Refine Your Search

customer service coordinator jobs in mansfield, ntt

Routing & Service Co-ordinator

Branch Coordinator - Maternity Cover FTC

Customer Support Co-ordinator

Branch Coordinator - Maternity Cover FTC

Customer Account Coordinator

Client Success Coordinator - Chesterfield

Residential Wellbeing Coordinator

Customer Onboarding Coordinator

Professional Services Coordinator

Legal Services Coordinator

Creative Coordinator

Conference & Events Coordinator Student Placement

Site Setup Coordinator

Supplier Support Coordinator

Sales & Marketing Coordinator

Spares Sales Coordinator

European Logistics Coordinator

Other jobs to consider

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