Support engineer Work, Jobs in Mansfield Woodhouse (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
6h
Quality Engineer
Hydro Extrusions —Tibshelf
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
1st Line Support Engineer
Mediamaker Ltd. —Nottingham
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- Communication skills
Quick apply
6h
Routing & Service Co-ordinator
Vision Sure Tech Ltd —Mansfield
- £26,438.80 - £30,396.80 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Analysis skills
- Free parking
- Work from home
Quick apply
5d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
Systems Engineer
Ericsson —Mansfield
- Oracle
- No degree
- Linux
Fabricator / CAD Specalist For Ad Hock Projects
Hutchinson's PVC Solutions —Chesterfield
- £50 an hour
- In-person
Quick apply
6d
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
Service Engineer - Field-based, South East UK and London
Getinge Ltd. —Derby
- CRM software
- Microsoft Office
- Travel
- Employee assistance programme
- Employee discount
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Data Engineer - 2 roles
Sheffield Hallam University —Sheffield
- £46,049 - £58,225 a year
- Full-time
- Communication skills
11d
Integration Support Engineer
Source Bioscience —Nottingham
- Full-time
- SQL
- Computer networking
- APIs
- Employee assistance programme
Quick apply
Process Improvement Engineer
APPH LTD —Nottingham
- ERP systems
- Data analysis skills
- Project management
- Annual leave
- Employee discount
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
3d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
6d
Site & Production Engineer (Factory-Based with UK & International Site Support)
Mechan Limited —Sheffield
- £14.50 - £17.00 an hour
- Weekend availability
- Schematics
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Quick apply
Junior Systems Engineer
Pipe Ten Hosting Ltd —Sheffield
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- AWS
Quick apply
Global Technology Engineer, Automation
Reckitt —Nottingham
- Full-time
- Engineering
- Programmable logic controllers
- Continuous improvement
- Employee assistance programme
- Life insurance

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support engineer jobs near mansfield woodhouse

Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Data analysis skills
Microsoft Office
Project management
Leadership

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in mansfield woodhouse

Service Delivery Manager

Systems Administrator

Quality Engineer

1st Line Support Engineer

Routing & Service Co-ordinator

Desktop Support Engineer

Systems Engineer

Fabricator / CAD Specalist For Ad Hock Projects

2nd Line Support Engineer - Nottingham based

Service Engineer - Field-based, South East UK and London

Microsoft Dynamics 365 Support Engineer (Business Central)

Data Engineer - 2 roles

Integration Support Engineer

Process Improvement Engineer

1st-2nd Line IT Support Engineer

Senior Network Support Engineer - Reactive

IT Support & Administration Engineer

Site & Production Engineer (Factory-Based with UK & International Site Support)

Junior Systems Engineer

Global Technology Engineer, Automation

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