Client success manager Work, Jobs in Marchwood, Ham (with Salaries)

Account Manager - Customer Success & Business Growth for B2B in Southampton (Office Based)
B2B Growth Hub Limited —Southampton
- £2,250 - £2,400 a month
- Full-time
- Salesforce
- Microsoft Office
- Business development
Quick apply
1d
Client Service Account Manager
JPMorganChase —Bournemouth
- Full-time
- Management
- Project management
- Continuous improvement
2d
Client Relationship Manager
HardHats —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Organisational skills
- Financial services
- Free parking
Quick apply
9d
Technology Sales Executive
Softcat —Southampton
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule
Health & Group Risk Specialist
Benifex —Southampton
- £28,000 a year
- Remote
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
10d
Customer Success Manager- SEO, AIO & LLM strategies
GeoCale —Havant
- From £32,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Mentoring
- Free parking
Quick apply
Sales Executive
Golden Larch Fencing —Romsey
- £28,167 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Major Account Manager
DHL —Southampton
- Sales
- Communication skills
- Negotiation
- Employee discount
- Sick pay
8d
Sales Executive – Process Safety
DEKRA —Southampton
- £32 - £38 an hour
- Full-time
- Hybrid work
- Sales
- Travel
- Organisational skills
7d
Account Manager
TheYachtMarket —Southampton
- £27,500 - £45,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
Account Manager
Carwow —Bournemouth
- Full-time
- Hybrid work
- No experience needed
- Driving
- Communication skills
- Annual leave
- Referral programme
13h
Account Manager
Loadbalancer.org Ltd —Portsmouth
- Full-time
- Salesforce
- Analysis skills
- Contracts
Quick apply
Sales Executive - Corporate
Softcat —Whiteley
- £24,570 - £26,250 a year
- Full-time
- Communication skills
- School
- Flexible schedule
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme

Other jobs to consider

Find your next job by exploring related positions.

Customer Success Executive
Elecosoft —Southampton
In this role, you will work closely with customers to help them maximize the value of our software solutions, build long-term relationships, drive product…
10d
Client Success Coordinator
Testlink —Poole
Liaise with suppliers, raise purchase orders, and resolve queries. Act as a key point of contact for customer queries, delivering timely and professional…
From £26,000 a year
Quick apply

I want to receive the latest job alerts for client success manager in marchwood, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client success manager jobs near marchwood, ham

Account Manager - Customer Success & Business Growth for B2B in Southampton (Office Based)

B2B Growth Hub Limited
Southampton

Quick apply

Job details

Permanent | Full-time | Fixed term contract
£2,250 - £2,400 a month
1 day ago

Qualifications

Salesforce
Microsoft Office
Business development
Computer networking
HubSpot
AI
Account management
Communication skills
Time management

Full job description

Customer Success & Business Growth Manager:

Southampton (Office-Based)
Salary: £2,250 - £2,400 per month
Full-Time

About B2B Growth Hub:

B2B Growth Hub is a leading business incubator dedicated to helping Startups, Scale-Ups, SMEs, and Corporate organisations achieve sustainable growth. Through strategic support, networking, exhibitions, events, marketing, technology, partnerships, and business advisory services, we help businesses move from where they are today to where they want to be tomorrow.

As our community continues to grow, we are looking for an enthusiastic, proactive, and relationship-focused Customer Success & Business Growth Manager to support our clients throughout their journey with B2B Growth Hub.

About the Role

This is a customer-facing role focused on onboarding new clients, building long-term relationships, ensuring customer success, and helping businesses maximise value from our services and ecosystem.

You will become a trusted point of contact for clients, helping them access the right resources, services, events, partnerships, and opportunities to support their growth objectives.

The ideal candidate enjoys working with business owners, entrepreneurs, directors, and decision-makers and is passionate about helping businesses succeed.

Key Responsibilities:

Customer Onboarding

Welcome and onboard new clients.
Conduct discovery meetings to understand client goals and challenges.
Guide clients through available services, events, and opportunities.
Create onboarding and engagement plans to ensure early success.

Account Management & Customer Success

Build and maintain strong relationships with clients.
Act as the primary point of contact for assigned accounts.
Conduct regular client review meetings.
Monitor client satisfaction and engagement.
Resolve client issues professionally and efficiently.
Ensure clients achieve measurable value from their membership and services.

Business Growth Support

Understand each client's growth objectives and business challenges.
Recommend relevant B2B Growth Hub services, events, workshops, and programmes.
Facilitate introductions to strategic partners, suppliers, and industry experts.
Identify opportunities for clients to increase visibility, generate leads, and grow their businesses.

Revenue & Retention

Identify upselling and cross-selling opportunities where appropriate.
Support membership renewals and retention activities.
Generate referrals and partnership opportunities.
Help grow account value while maintaining excellent customer satisfaction.

Community & Event Engagement

Encourage client participation in networking events, exhibitions, awards, workshops, and business growth programmes.
Build engagement across the B2B Growth Hub ecosystem.
Help create valuable business connections and collaboration opportunities.

CRM & Reporting

Maintain accurate records using CRM systems.
Track customer interactions and account progress.
Prepare account performance reports and updates.
Monitor client engagement and identify areas for improvement.

Skills & Experience Required

Essential

Minimum 5 years' experience in Account Management, Customer Success, Business Development, Client Relationship Management and Membership Management
Excellent verbal and written communication skills.
Strong organisational and time-management skills.
Ability to manage multiple client accounts simultaneously.
Professional, confident, and customer-focused approach.
Proficiency in Microsoft Office and CRM systems.
Strong problem-solving and relationship-building skills.

Desirable

Experience working with SMEs, Startups, or Business Support Organisations.
Experience within events, exhibitions, networking groups, consultancy, marketing agencies, or professional services.
Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or similar business productivity tools.
Experience using Salesforce, HubSpot, Zoho, or similar CRM platforms.What We're Looking For

We're looking for someone who is:

✅ Customer-focused
✅ Friendly and approachable
✅ Commercially aware
✅ Highly organised
✅ Proactive and self-motivated
✅ Professional and reliable
✅ A confident communicator
✅ Passionate about helping businesses grow

What We Offer

Competitive salary (£2,250 - £2,400 per month)
Career progression opportunities
Ongoing training and development
Exposure to business owners, entrepreneurs, and senior decision-makers
Opportunity to attend business events and networking activities
Friendly and supportive team environment
The chance to make a meaningful impact on the growth and success of UK businesses

We look forward to hearing from motivated individuals who are passionate about customer success, relationship building, and business growth.

Pay: £2,250.00-£2,400.00 per month

Experience:

Account management: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

client success manager jobs in marchwood, ham

Account Manager - Customer Success & Business Growth for B2B in Southampton (Office Based)

Client Service Account Manager

Client Relationship Manager

Technology Sales Executive

Health & Group Risk Specialist

Customer Success Manager- SEO, AIO & LLM strategies

Sales Executive

Major Account Manager

Sales Executive – Process Safety

Account Manager

Account Manager

Account Manager

Sales Executive - Corporate

Call Centre Supervisor

Other jobs to consider

I want to receive the latest job alerts for client success manager in marchwood, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected