It support engineer Work, Jobs in Market Harborough (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Desktop Support Engineer
Getronics —Wellingborough
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
2d
IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
10d
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
Field Engineer
PCS Business Systems —Kettering
- English
- Organisational skills
- IT
- Work from home
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
11d
Business Analyst
Avtron Power Solutions LLC —Stamford
- Full-time
- Computer Science
- Engineering
- SQL
Quick apply
Entry Level Service desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
10d
2nd line Field Engineer
Academia Ltd t/a Smartdesc —Leicester
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
Quick apply
2d
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Level 3 Information & Communication Technician Apprentice
Brush Group —Loughborough
- Hybrid work
- IT
- Communication skills
- Time management
- Employee assistance programme
- Life insurance
11d

Other jobs to consider

Find your next job by exploring related positions.

IT Support
Springboard Corporate Finance —Birmingham
This role is ideal for motivated individuals seeking to expand their expertise in IT support within a professional setting that values continuous learning and…
£31,420.00 - £47,089.62 a year
Quick apply
1d
IT Desktop Support
Axiom Technologies —Histon
Collaborate with other IT teams on escalated issues or project-related tasks. Provide first- and second-level support for desktops, laptops, printers, and…

I want to receive the latest job alerts for it support engineer in market harborough

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

it support engineer jobs in market harborough

Support Engineer - Mobile (Northamptonshire)

Help Desk Engineer

Desktop Support Engineer

IT Support Engineer

IT Support Technician

Field Engineer

Regional Support Engineer

Business Analyst

Entry Level Service desk Engineer

2nd line Field Engineer

Digital Service Desk Engineer

Powered Access Customer Support Engineer

Level 3 Information & Communication Technician Apprentice

Other jobs to consider

I want to receive the latest job alerts for it support engineer in market harborough

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected