Customer experience specialist Work, Jobs in Marlborough, Wil (with Salaries)

Customer Experience Specialist
Zimmer Biomet —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
6d
PMO Analyst
UK SBS Ltd —Swindon
- £34,101 a year
- Full-time
- Microsoft Office
- Organisational skills
- Agile
7d
Technical Sales Support Specialist
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Graduate or Junior Buyer / procurement specialist
embedded world —Swindon
- £25,000 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
Quick apply
16h
Sales Assistant
TGJones —Marlborough
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Campaigns Assistant
Nationwide Building Society —Swindon
- From £27,500 a year
- Full-time
- Social media management
- Communication skills
- Marketing
Customer Experience Specialist (temp. maternity cover)
Zimmer Biomet —Swindon
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
6d
Public Health Specialist
Swindon Borough Council —Swindon
- £46,142 a year
- Full-time
- English
Quick apply
Customer Success Specialist
Furniturebox UK —Warminster
- £26,000 - £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Driving
- Computer skills
- Work from home
- Employee assistance programme
Quick apply
14d
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
5d
Laboratory Equipment Maintenance Technician - pharmaceutical R&D
Oz-UK Ltd —Chippenham
- £26,000 - £29,000 a year
- Overtime
- Laboratory experience
- Analysis skills
- No degree
- Annual leave
Quick apply
7d
Travel Specialist – Cruises & Tours
Premium Cruises and Tours —Cirencester
- £25,000 - £26,000 a year
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
9d
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
Dual-Site Patient Coordinator/Receptionist
Aurora Dental and Implant Clinic —Chippenham
- £29,068 - £30,186 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
6d
Senior Client Services Specialist
Bellamy Wealth Management —Royal Wootton Bassett
- Up to £28,000 a year
- Full-time
- Organisational skills
- IT
- Financial services
- Free parking
- Life insurance
Quick apply
Sales Co-Ordinator
Just Global HR —Swindon
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Resolution and Continuous Improvement Specialist
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
Quick apply
7h
Retail Trainee Manager
Majestic Wine Warehouses Ltd. —Marlborough
- £29,080.48 a year
- Weekend availability
- Travel
- Leadership
- Communication skills
- Employee discount
11d
Pharmacist
Boots —Marlborough
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Experience Specialist

Zimmer Biomet -
Swindon

Apply Now

Job details

Full-time
6 days ago

Benefits

Health & wellbeing programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
SAP
Microsoft Office
Customer support

Full job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

Join Zimmer Biomet as a Customer Experience Specialist and play a key role in delivering responsive, high-quality support to customers while helping ensure smooth coordination of bookings, orders, invoicing, and service queries across a fast-paced healthcare environment.

How You'll Create Impact

Create, release and amend loan bookings from internal and external customers using our ‘MyMediset’ software and the booking app
Provide usage reports/KPI reports as required
Be pro-active with following up on back orders
Instigate system queries to be able to invoice and credit customers as required
Working to KPIs and ensuring high level of customer experience by answering incoming customer calls within expected timeframe
Monitor the respective queues within Salesforce ensuring timely completion of requests
Provide product price and delivery information
Arranging collections
Maintain orders on customer-based portals
Support patient matched cement orders and customer made orders
Produce customer feedback reports as the role requires
Be able to engage with and interact in a diverse team based in an Open Plan office environment

What Makes You Stand Out

Strong attention to detail, with the ability to prioritise workload and meet deadlines
A proactive, solutions-focused mindset with strong organisational and problem-solving skills
Motivation to learn, develop and contribute positively within a collaborative team

Your Background

Previous experience in a customer service or customer support environment
Confident communicating professionally by phone and email with both internal and external stakeholders
Comfortable working with multiple systems and managing tasks accurately in a busy operational setting
Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook
SAP experience would be advantageous

EOE/M/F/Vet/Disability

Apply Now

Refine Your Search

customer experience specialist jobs in marlborough, wil

Customer Experience Specialist

PMO Analyst

Technical Sales Support Specialist

Internal Sales Executive

Graduate or Junior Buyer / procurement specialist

Sales Assistant

Campaigns Assistant

Customer Experience Specialist (temp. maternity cover)

Public Health Specialist

Customer Success Specialist

Complaints Team Leader

Laboratory Equipment Maintenance Technician - pharmaceutical R&D

Travel Specialist – Cruises & Tours

Regional Operations Manager

Dual-Site Patient Coordinator/Receptionist

Senior Client Services Specialist

Sales Co-Ordinator

Resolution and Continuous Improvement Specialist

Retail Trainee Manager

Pharmacist

I want to receive the latest job alerts for customer experience specialist in marlborough, wil

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