Customer care manager Work, Jobs in Marlow, Bkm (with Salaries)

Office Manager / PA
Motofix Accident Repair Centres —High Wycombe
- From £35,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
General Manager
Wingstop UK - High Wycombe —High Wycombe
- £40,000 - £46,500 a year
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
11d
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Customer Relationship Manager
Barchester Healthcare —Guildford
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
4d
Customer Care Manager
Barco —Bracknell
- Management
- Engineering
- English
11d
General Manager
Wingstop UK - Bracknell —Reading
- £40,000 - £46,500 a year
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
7d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
9d
Operations Manager - Autonomous Vehicles
AV Operations Ltd —Hammersmith
- £65,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
8d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Account Manager
Safetykleen —Sunningdale
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
Customer Service Manager
Morrisons —Bracknell
- Hospitality
- Team management
- Employee discount
Quick apply
LEAD FLORIST & COMMERCIAL MANAGER
Group of Florist Shops —Wokingham
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Merchandising
- Administrative experience
- Employee discount
Quick apply
12d
Bershka Deputy Manager Oxford City
INDITEX —Oxford
- Full-time
- Leadership
- Employee discount
Quick apply
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Manager | Reading
REISS —Reading
- Full-time
- Customer service
- Supervising experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Office Manager / PA

Motofix Accident Repair Centres -
High Wycombe

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
Life insurance

Qualifications

Microsoft Word
Automotive repair
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Office Manager / PA
Repair Centre
High Wycombe HP11 | 45 hrs per week | Starting from £35,000 per annum

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.

Why join the Motofix family?

Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver.
Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.

What We Offer

Excellent salary
Incentive pay subject to role progression
Saturday morning Rota shifts (paid overtime)
30 days annual leave (inclusive of bank holidays)
Workplace pension scheme
Free training and development
Employee long service rewards
Employee well-being services
Free uniform (and PPE)
Life insurance

About the Role

As Office Manager / PA, you’ll be at the heart of branch operations—ensuring the smooth running of the office while providing proactive PA support to the Repair Centre Manager. You will take responsibility for supervising the front of house reception team, ensuring all visitors and customers are greeted professionally and looked after throughout their journey. In addition, you'll support the finance function by handling invoice processing and assisting with credit control queries, playing a vital role in the financial accuracy of site operations. This role requires initiative, attention to detail, and strong organisational skills to enhance productivity and efficiency within the branch as you will also take ownership of HR-related administrative duties, time and attendance records, and training coordination.

Key Responsibilities

Supervision of customer reception team.
Ensure customer receive a professional front-of-house experience with all enquiries handled promptly.
Oversee the duties of the logistics team and Team leader.
Manage day-to-day office administration to support seamless branch operations.
Process and raise invoices accurately and on time; liaise with accounts and resolve invoice queries.
Track and report on customer invoicing progress and assist with month-end reporting.
Act as PA to the Repair Centre Manager in aspects of administration, including
Managing diaries, meetings, and correspondence.
Collate and submit accurate time and attendance records for payroll.
Coordinate and minute staff and operational meetings, ensuring actions are followed up.
Support recruitment activities including interview arrangements and onboarding paperwork.
Act as staff review / training coordinator and maintaining accurate related records.
Manage office supplies and equipment, ensuring operational readiness.
Support site BSi, Manufacture, Health & Safety compliance records.

About You

An office professional who thrives in a dynamic, fast-paced, customer-focused environment. With a strong sense of ownership, you will enjoy wearing multiple hats and being the go-to person for both internal teams and visiting customers. You’re equally comfortable handling a variety of administration duties, whilst also providing senior-level support.

What We Look For

Experience in Office Management, within a customer-facing environment (automotive preferred).
Previous PA experience combined with excellent communication and organisational skills.
A personable, proactive professional with a strong customer service ethic.
Excellent administrative and organisational abilities with strong attention to detail.
Confident handling invoices, finance admin, and dealing with queries., in line with company processes.
Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to handle sensitive information with discretion.
Team player who can also work independently and prioritise workload effectively.
Full UK Driving Licence with willingness to travel locally if needed.

Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.
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Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Benefits:

Company pension
Free parking
Life insurance

Work Location: In person

Quick apply

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