Key team leader Work, Jobs in Marsh Gibbon, Bkm (with Salaries)

Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Leadership
6d
Distribution Operations Manager
Hanover Dairies Limited —Bicester
- £50,000 a year
- Full-time
- Management
- English
- Organisational skills
- Employee discount
Quick apply
Team Leader - Complex Works
ODS —Oxford
- Up to £52,456 a year
- Full-time
- In-person
- Annual leave
Quick apply
5d
Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
7d
Business Administrator & Team-leader
Curtains Made Simple Ltd —Oxford
- £35,000 - £42,000 a year
- Part-time
- Management
- Analysis skills
- In-person
- Free parking
- Flexible schedule
Quick apply
12h
Course Team Leader - The Key
Milton Keynes College —Milton Keynes
- Up to £36,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Assistant Business Manager
Berrycroft Community Health Centre —Aylesbury
- £42,000 - £43,500 a year
- Full-time
- Management
- GP surgery experience
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
12d
Production Operative
British Bakels Ltd —Bicester
- From £31,724.60 a year
- Overtime
- English
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Key Leader | Bicester Village
Lululemon —Bicester
- Weekend availability
- Management
- Sales
- Supervising experience
- Annual leave
- Employee discount
Senior Operational Support Manager
TravelodgeHotels —Thame
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Travel
- Employee discount
Quick apply
1d
Flight Operations Team Leader
Skyports Limited —Aylesbury
- Full-time
- Up to 50% travel
- Travel
- Up to 25% travel
Quick apply
Team Leader
ABM —Oxford
- £16.50 an hour
- Full-time
- Customer service
- Leadership
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
Quick apply
Operations Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Management
- Analysis skills
Receptionist
Portico Corporate Reception Management —Milton Keynes
- £30,500 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Life insurance
Quick apply
4d
Operations Manager
TVS Supply Chain Solutions —Banbury
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
Planning & Performance Manager
Talboys Utility Services (Oxford), (TUSO) —Oxford
- From £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Sick pay
Quick apply
12d
Team Leader
ABM UK —Oxford
- £16.50 an hour
- Full-time
- Customer service
- Leadership
- Employee discount
Quick apply
Account Manager
Equans —Oxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme

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key team leader jobs near marsh gibbon, bkm

Complaint Resolution Team Leader

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£40,404 a year
6 days ago

Qualifications

Complaint handling
Leadership

Full job description

Use your complaints experience to deliver a fair and responsive service that makes a real difference. As a Complaint Resolution Team Leader at Amplius, you'll support your team, manage complex complaints, and use customer feedback to improve services while ensuring compliance with the Housing Ombudsman's Complaint Handling Code.

Salary: £40,404 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid, with a weekly presence in our Milton Keynes or Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Lead, coach, and support a team of Complaint Resolution Officers.
Oversee complaints from start to finish, ensuring fair outcomes and regulatory timescales are met.
Manage complex complaints and work with colleagues and external stakeholders to resolve issues.
Monitor team performance, complete quality checks, and report on key performance measures.
Use complaint trends and customer feedback to drive service improvements.
Ensure all complaint handling meets the Housing Ombudsman's Complaint Handling Code and other regulatory requirements.

What you’ll need to thrive in this role

Experience leading a team in a customer service or complaints environment, ideally within a regulated sector.
Strong knowledge of the Housing Ombudsman's Complaint Handling Code and complaint handling processes.
Experience managing complex complaints and improving service performance.
Excellent communication, coaching, and relationship-building skills.
Strong organisational, analytical, and problem-solving skills with a customer-focused approach.

Important - DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 11 August

Interviews in Milton Keynes: 26 August

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have from 13 to 17 August to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

key team leader jobs in marsh gibbon, bkm

Complaint Resolution Team Leader

Distribution Operations Manager

Team Leader - Complex Works

Administration Team Leader

Business Administrator & Team-leader

Course Team Leader - The Key

Assistant Business Manager

Operational Resilience Manager

Production Operative

Key Leader | Bicester Village

Senior Operational Support Manager

Flight Operations Team Leader

Team Leader

Engagement Lead (South)

Operations Manager

Receptionist

Operations Manager

Planning & Performance Manager

Team Leader

Account Manager

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