Location manager Work, Jobs in Matching, Ess (with Salaries)

Assistant Spa Manager
Down Hall Hotel, Spa & Estate —Hatfield Heath
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
12d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Portfolio Manager
Motability Foundation —Harlow
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Operations Manager
BaxterStorey UK —Saffron Walden
- £60,000 - £65,000 a year
- Full-time
- Hospitality
- Customer service
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
1d
Location Manager
Anchor —Harlow
- £29,870 a year
- Organisational skills
- Employee discount
5d
Centre Manager
Halfords —Bishop's Stortford
- £40,000 - £58,078 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
12d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Recruitment Manager
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
8d
Store Manager
HMSHost UK —Stansted Airport
- £43,000 a year
- Full-time
- Serving
- Hospitality
- Restaurant management
- Health & wellbeing programme
- Annual leave
Quick apply
13d
HME Coordinator
Port Rail Group —Harlow
- From £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
Quick apply
7d
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
8d
Regional Estates Manager
MI5 - The Security Service —London
- £64,844 a year
- Full-time
- Presentation skills
- Contracts
- Leadership
- Annual leave
Regional Estates Manager
Secret Intelligence Service —London
- £64,844 a year
- Part-time
- Contracts
- In-person
- Leadership
- Annual leave
- Flexible schedule
Assistant Hotel Manager
Premier Inn —Stansted
- £36,000 - £38,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Annual leave
- Employee discount
Quick apply
Contracts Manager, EMEA
Anthropic —London
- £140,000 - £180,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Contracts
- Flexible schedule
Operations Manager
Preventt Limited —London
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Leadership
Quick apply
10h
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
General Manager
Coggeshall Community Sports Association —Coggeshall
- £37,849 a year
- Part-time
- Hybrid work
- Hospitality
- Team management
- In-person
Quick apply
1d
Membership Advisor & PT
Anytime Fitness Brentwood —Brentwood
- Up to £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- In-person
- Gym membership
Quick apply

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Assistant Spa Manager

Down Hall Hotel, Spa & Estate
Hatfield Heath

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Management
Sales
Sales management
Customer service
Computer literacy
Merchandising
Administrative experience
Team management
Organisational skills
Phone etiquette
Leadership
Communication skills

Full job description

Set within 110 acres of beautiful countryside, Down Hall Hotel, Spa & Estate is one of England’s most prestigious country house hotels, renowned for delivering exceptional hospitality and luxury guest experiences. We are seeking a passionate, motivated, and experienced Assistant Spa Manager to support the day to day operation of our spa and help drive excellence across all aspects of the guest journey.

We are seeking a dynamic and professional Assistant Spa Manager to support the daily operations of our luxury spa. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to work within a prestigious environment, managing client relations, and ensuring the smooth running of all spa activities. The Assistant Spa Manager will play a vital role in maintaining high standards of service while supporting the Spa Manager in achieving operational excellence.

Duties

Support reception operations including bookings, amendments and guest account management.

Ensure accurate processing of payments, floats, and end-of-shift reconciliation procedures.

Maintain accurate records in line with company and legislative standards.

Monitor daily schedules to maximise efficiency and revenue opportunities.

Identify upselling opportunities and encourage team members to achieve sales targets.

Maintain strong knowledge of promotions, packages and services.

Promote spa services, retail products and hotel facilities to maximise revenue.

Maintain cleanliness, presentation and operational standards through the spa.

To actively check the spas for maintenance and complete the weekly checklists,

To ensure team members are trained on water testing and understand the procedure for when readings are not safe.

To ensure flow training is completed by all department team members.

To ensure recording of weekly reports are sent to the relevant managers, when they should.

Actively promote the hotel and its products.

To oversee daily Spa operations and ensure seamless guest journeys.

To provide leadership support to the Spa team during shifts.

To resolve guest concerns and maintain exceptional service standards.

Proven experience in a supervisory or duty management role within hospitality or spa environments.

Team Support & Absence Management: In the event of unexpected team absence or sickness, liaise with approved agencies and internal resources to source suitable cover where operationally required, ensuring service standards are maintained.

Diary & Systems Management: Manage spa bookings efficiently using the relevant booking systems, maintaining accurate diary control, demonstrating strong computer literacy, attention to detail, and confident use of spa management and configuration software.

Rota management, to be able to plan ahead and ensure staffing levels are correct for the level of business. In the absence of the spa manager be able to complete payroll requirements on time.

To provide training to all team members, Department inductions, system training, and department open and close procedures.

To stay up to date with current treatments in the beauty industry and products from Temple Spa to assist in spa growth.

Skills

Proven management experience within a retail or hospitality setting, with strong team management skills
Demonstrated leadership qualities with the ability to motivate and supervise staff effectively
Excellent communication skills, both verbal and written, including professional phone etiquette
Strong organisational skills with the ability to prioritise tasks efficiently and manage time effectively
Experience in sales management and merchandising to drive revenue growth
Administrative experience with proficiency in relevant software applications
Ability to handle customer interactions with professionalism and tact
Organised approach to work with keen attention to detail and high standards of service delivery

If you are an enthusiastic hospitality professional with a passion for luxury wellness and inspiring teams, we would love to hear from you.

Apply today and become part of the exceptional team at Down Hall Hotel, Spa & Estate.

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

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