Customer experience coordinator Work, Jobs in Mayfair, Gtl (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —London
- £30,831.18 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
5h
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Guest Experience Coordinator
MAPP —London
- £27,000 - £30,000 a year
- Full-time
7d
Studio Administrator & Front of House Coordinator
Finchley Studios —London
- £25,300 a year
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
1d
Customer Service & Cake Store Coordinator
EM CAKES —London
- £25,500 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Paid training
Quick apply
5d
Workplace Experience Coordinator
Cushman & Wakefield —London
- Hospitality
- Bar
- Customer service
Quick apply
8d
Reservations and Group Sales Coordinator
AccorHotel —London
- Weekend availability
- Hospitality
- Bar
- Sales
Quick apply
1d
General Administrator (Training Clinic Coordinator)
Institute for Optimum Nutrition —London
- £28,860 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
22h
Social Media Coordinator
UK Restaurants Group —Euston
- £30,000 - £35,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
1d
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
13d
Clinic Coordinator & Front of House
AEOM Health Limited —London
- £28,000 - £45,000 a year
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Workplace Experience Coordiantor
Apleona —London
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
14d
Shared Ownership Coordinator
Pinnacle Group —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Commercial Operations Coordinator
Vivienne Westwood —Westminster
- £32,000 - £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Event Steward
Able AI Agent Ltd —nine elms
- £13 - £14 an hour
- Temporary
- Hospitality
- Management
- First Aid Certification
Quick apply
6d
Community & Operations Coordinator (Temp to Perm)
The WorkWell Group —London
- £28,000 - £32,000 a year
- Temporary
- English
- Accounting
- In-person
Quick apply
Workplace and Experiences Coordinator
Zego —London
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Office experience
Quick apply
Works Coordinator
Sanctuary Group —London
- £36,038 - £37,935 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
1d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Talent Acquisition Coordinator
5 Hertford Street —London
- Full-time
- Hospitality
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
8d

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customer experience coordinator jobs near mayfair, gtl

Patient Experience Coordinator

The MOLE Clinic Ltd -
London

Quick apply

Job details

Permanent | Full-time
£30,831.18 a year
5 hours ago

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £30,831.18 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £30,831.18 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in mayfair, gtl

Patient Experience Coordinator

Wholesale Customer Support Coordinator

Guest Experience Coordinator

Studio Administrator & Front of House Coordinator

Customer Service & Cake Store Coordinator

Workplace Experience Coordinator

Reservations and Group Sales Coordinator

General Administrator (Training Clinic Coordinator)

Social Media Coordinator

Customer Experience Coordinator

Clinic Coordinator & Front of House

Workplace Experience Coordiantor

Shared Ownership Coordinator

Commercial Operations Coordinator

Event Steward

Community & Operations Coordinator (Temp to Perm)

Workplace and Experiences Coordinator

Works Coordinator

Office Workflow Co-ordinator

Talent Acquisition Coordinator

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