Job Description:
Company Background
S4labour, established in 2010, is a hospitality software organisation. Our purpose is to improve productivity within the hospitality sector, using software and consultancy. Our flagship software, S4labour, was created in 2012 in response to requests from hospitality clients for an efficient labour scheduling tool and is used to optimise labour scheduling and management.
Our aims are to:
● Provide our clients with ever superior customer service
● Understand better our clients’ labour costs
● Improve their profitability and labour productivity
● Supporting our customer in improving their service
S4 was ‘built by operators, for operators’ and is one of our unique selling points. Given labour can account for +30% of operational costs in hospitality, there is a clear need for a tool that matches labour supply with demand and is easy for operators to use and interpret.
We are providing an easy to use, intuitive system which helps people run their business better. We are a people business.
S4labour is growing and now deployed in over 1,500 UK sites and receiving fantastic customer feedback.
We also have an experienced team of consultants who have worked in the industry for most of their professional careers so understand our clients’ needs.
You will have real accountability and ownership from day one, coupled with a comprehensive induction and training. This is the role today, but we want to know where you can take it in the future. Besides the role we would love to know what else you could bring to our organisation.
Our motto is ‘positive, professional and have fun whilst working your socks off’.
If you get excited at the prospect of helping to build a small company while developing yourself and challenging us, then we’d love to hear from you.
Job purpose
Our payroll team are integral to enabling an accurate and timely payroll service for our clients.
As Payroll Bureau Manager you will have overall responsibility to ensure the provision of an efficient, confidential and accurate Payroll service for S4labour clients and their employees. You will be responsible for the performance and development of a team of five payroll executives, supporting their growth and enabling a productive, effective and positive working environment.
Role description:
The payroll manager will:
· Oversee and direct all payroll procedures
· Strategically manage, motivate and lead the payroll team/function
· Be responsible for the overall quality, efficiency and service delivery, ensuring SLAs are consistently met
· Ensure compliance with best practices, government regulations and payroll tax obligations
· Manage client and vendor relationships and direct all daily operations required to execute accurate and timely payroll services
· Provide direction and leadership and be responsible for cultivating an organisation that promotes a culture of service excellence, execution, and continuous improvement
· Responsible for managing payroll transformation projects which enable the continual delivery of high quality and reliable payroll solutions. These projects will provide scalable, cost-effective platforms with standardised processes
· Analysing and reporting on payroll data as required, ensuring continuous improvements are made
· In the absence of the Team Leader, act as a point of escalation and resolution for both internal and external payroll queries
· Developing and maintaining relationships with key business stakeholders and clients
· Provide insight from the industry to aid the efficiency and productivity of S4Labour payroll service
Experience & skills
We are looking for a highly motivated, analytical thinker who has previous payroll bureau experience and people management experience. The following would also be required:
· Degree calibre
· Open minded working approach where you are not afraid to “challenge the norm”
· Extensive payroll experience in a similar role. Working knowledge of PayCircle would be incredibly useful.
· Experience working in a fast-paced payroll environment with variably paid populations
· Management of multiple deadlines
· Ability to work well under pressure at certain times
· Strong organisation skills, attention to detail and follow through to resolve any outstanding issues
· Sound knowledge of Average Holiday Pay, National Minimum Wage and all statutory absence legislation
· Proactive, organised, and sound analytical/problem-solving skills
· Specialist knowledge and experience running all aspects of a payroll function
· Sound working knowledge of managing a high-volume payroll
· Good people and leadership skills
Department and Location:
Payroll, based in our Coleshill office with flexible working available.
Remuneration:
· Competitive salary – dependent on experience
· Company pension scheme
· 33 days holiday per annum inclusive of bank holidays
- 37.5 hours a week over five days – usually 9:00am - 5:30pm, however flexibility is required
- Opportunity to join S4labour share scheme
- Healthcare for self*
- Life Assurance (1x salary)*
*qualifying period and other criteria apply
S4labour is committed to building a brilliant team that is inclusive in its culture, and values diversity. We strive for equality of opportunity in all that we do and actively encourage applicants from all groups and backgrounds to apply for this role. To apply please send a CV and covering letter explaining why you think that you would be a great part of the S4labour Team and what your salary expectations would be to: [email protected]
Pay: From £55,000.00 per year
Benefits:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Work from home
Ability to commute/relocate:
- Coleshill B46: reliably commute or plan to relocate before starting work (required)
Education:
- Certificate of Higher Education (preferred)
Experience:
- Payroll bureau: 2 years (preferred)
- using Paycircle payroll software : 1 year (preferred)
Licence/Certification:
- CIPP certification (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: Hybrid remote in Coleshill B46