Account manager Work, Jobs in Merton, Eng (with Salaries)

Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction
- Profit sharing
- Annual leave
Quick apply
Account Manager
Quantios —St. Helier
- Full-time
- Sales
- English
Quick apply
Account Manager
Venatrix —Kingston upon Thames
- £40,000 - £50,000 a year
- Full-time
- Contracts
- Negotiation
Quick apply
Strategic Account Manager
Addison Lee —London
- Up to £60,000 a year
- Hybrid work
- Sales
- Organisational skills
- Negotiation
- Health & wellbeing programme
- Annual leave
Global Account Manager (f/m/div)
Infineon Technologies AG —Redhill
- Full-time
- Sales
- Engineering
- English
Strategic Account Director NHS
Creative Car Park Ltd —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
Quick apply
11d
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field
Windfall Brands —London
- £35,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Hotel
- Work from home
Quick apply
2d
Partnerships Account Manager
Hometree Group —London
- £45,000 - £55,000 a year
- Hybrid work
- Time management
- Employee discount
Quick apply
Sales Manager
Living Rooms —Maida Vale
- £40,000 - £50,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Customer Success Account Manager - Enterprise customers
Microsoft —London
- £79,700 - £133,900 a year
- Full-time
- Azure
- Bachelor's degree
- Travel
1d
Business Development Manager
Optimal Group —London
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Profit sharing
- Annual leave
Quick apply
Account manager
SECCL —London
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- APIs
- Employee discount
Account Manager
OCS Group —London
- Microsoft Excel
- Management
- IT
Quick apply
Site Account Manager - Contract Cleaning
Samsic UK —London
- £49,500 - £50,000 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Annual leave
Quick apply
Account Executive
Commusoft —London
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Account Manager (UK)
Qargo —London
- Remote
- APIs
- Communication skills
- Flexible schedule
Account Manager
CH&CO —London
- £50,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount

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Client Retention Manager

Hackstons
London

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Content creation
Organisational skills
Financial services
Account management
Leadership
Communication skills

Full job description

Client Retention Manager: Alternative Assets / Private Clients / Unregulated Investments

Location: The Gherkin Building, London (Office‑Based)

Salary: Up to £50,000 Depending on Experience

Contract: Full-time, Permanent

About Hackstons

Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience.

With a growing base of private cask clients, we are investing in strengthening our client engagement, retention, and long-term value delivery.

The Role

We are seeking an experienced and commercially focused Client Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets.

This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes.

Key Responsibilities

· Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required.

· Deliver the client retention strategy and increase lifetime value

· Identify and address attrition risks early

· Provide market updates and educate clients on long‑term holding strategies

· Support clients through their full journey, ensuring a premium experience

· Produce written/video content for client updates

· Track and report on retention metrics (LTV, repeat investment, engagement)

What We’re Looking For

Essential:

· 3–5 years’ experience in customer retention, account management or similar role

· Background in financial services, investments or alternative assets

· Strong communication skills with high‑value clients

· Proven success managing high value client relationships and ability to explain complex investment concepts clearly

· Strong organisational skills and ability to manage a large client base.

Desirable:

· Personal interest or experience in investing (traditional or alternative).

· Content creation experience (written or video).

· Credible and confident with high-net-worth clients.

· Commercially minded with strong understanding of investor behaviour

What We Offer

· Ownership of a high‑value, growing client base

· Central role in shaping retention strategy and client experience

· Exposure to alternative investments and HNW clients

· Collaborative, ambitious environment

· Company pension

· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)

· Staff discount in our Knightsbridge retail experience

Job Types: Full-time, Permanent

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Are you comfortable educating clients on long‑term investment strategies and guiding them away from premature exit?
Do you have experience explaining financial or investment‑related concepts to clients? (market conditions, asset performance)
Do you have experience working with private clients, HNW individuals or in a investment environment?
Have you managed a portfolio of clients where you were responsible for retention, engagement, or influencing client decisions?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

account manager jobs in merton, eng

Client Retention Manager

Strategic Account Manager

Client Project Manager / Refurbishment & Maintenance

Account Manager

Account Manager

Strategic Account Manager

Global Account Manager (f/m/div)

Strategic Account Director NHS

Junior Account Manager

London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field

Partnerships Account Manager

Sales Manager

Customer Success Account Manager - Enterprise customers

Business Development Manager

Account manager

Account Manager

Site Account Manager - Contract Cleaning

Account Executive

Account Manager (UK)

Account Manager

I want to receive the latest job alerts for account manager in merton, eng

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