Tenancy enforcement manager Work, Jobs in Merton (with Salaries)

Rent Arrears Recovery Lead
Civic Recruitment Limited —Sutton
Quick apply
Tenancy Relations Team Manager
Hackney Borough Council —Hackney
- £55,353 - £57,495 a year
- Full-time
- Team management
- Conflict management
- Communication skills
13d
Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Writing skills
- Microsoft Office
- Sick pay
Quick apply
Interim Senior Safeguarding and Sustainment Coordinator
Women's Pioneer Housing —Hammersmith
- £42,042 a year
- Full-time
- Hybrid work
- Computer skills
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
Mobile Cleaning Chargehand
Crawley Borough Council —Crawley
- £30,268 - £32,070 a year
- Full-time
- Customer service
- Employee discount
6d
Administration Assistant
Brooke Park Co Op —London
- £17 - £25 an hour
- Part-time
- Master's degree
- Contracts
- In-person
Quick apply
3d
In House Solicitor / Legal Counsel (Real Estate & Property)
Kannan Property Development Ltd —Harrow
- £35,000 - £70,000 a year
- Full-time
- Contracts
- In-person
- Communication skills
- Free parking
Quick apply
11d

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Rent Arrears Recovery Lead

Civic Recruitment Limited
Sutton

Quick apply

Job details

Fixed term contract

Qualifications

Stakeholder collaboration
Arrears management
Account escalation for debt management
Tenancy sustainment support
Rent arrears recovery in social housing
Signposting to community resources

Full job description

6-month contract role with a local authority

Summary

This is a 6-month contract role with a local authority, aimed at leading and managing a team of Rent Arrears Recovery and Enforcement Officers. The primary purpose is to maximize rental income collection and minimize arrears across all tenancy tenures within the Housing Revenue Account (HRA). The postholder will ensure the delivery of an effective, customer-focused arrears recovery service, supporting residents to sustain tenancies while taking appropriate enforcement action when necessary. This role also contributes to the Shared Finance Service's ambition of delivering high-quality, value-added services and promoting financial inclusion.

Responsibilities

Lead the delivery of rent collection, arrears prevention, recovery, and enforcement activities across the housing portfolio.
Ensure prompt and effective recovery action is undertaken in accordance with legislation, policies, procedures, and best practice.
Monitor arrears performance and implement measures to improve collection rates and reduce debt levels.
Provide specialist advice and guidance on welfare benefits, income maximization, debt management, and financial support available to tenants.
Support vulnerable residents by identifying appropriate interventions and referring them to support agencies where necessary.

Requirements

Essential Experience Required

Experience working within housing rent recovery, arrears management, and enforcement services.
Experience managing complex arrears cases and legal recovery processes.
Experience working collaboratively with multiple agencies and stakeholders.

Essential Qualifications Required

Minimum of 5 GCSEs (or equivalent), including English and Mathematics.

Additional Information

Working hours: 36 hours per week.
We work on a bi-weekly schedule.
The role closes on 6th August 2026, apply ASAP.

Reporting to the Housing Income and Financial Inclusion Manager, we have an exciting opportunity for a Rents Arrears and Recovery Manager to provide a highly professional and customer focused rent income collection and recovery service in accordance with legislation, the Council’s policies and our customer satisfaction requirements.

Quick apply

Refine Your Search

tenancy enforcement manager jobs in merton

Rent Arrears Recovery Lead

Tenancy Relations Team Manager

Housing Officer

Interim Senior Safeguarding and Sustainment Coordinator

Mobile Cleaning Chargehand

Administration Assistant

In House Solicitor / Legal Counsel (Real Estate & Property)

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6-month contract role with a local authority

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