Customer support & client services managers Work, Jobs in Methley, Nl (with Salaries)

Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
12d
Senior Breakdown Controller
Kelling Group Limited. —Normanton
- £31,500 a year
- Monday to Friday
- Team management
- Organisational skills
- Training & development
- Life insurance
- Referral programme
Quick apply
Customer Service Team Leader
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Multichannel Cx Team Lead
Vintage Cash Cow —Morley
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Continuous improvement
- Training & development
Quick apply
Client Services Manager
M. Saraiva Professional Services Ltd. —Bradford
- £42,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Team management
- In-person
Quick apply
14d
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
12d
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- English
- Analysis skills
Head of Customer Experience
Northern Trains —York
- Customer service
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
4d
Telephone Business Development Team Manager
Leeds Building Society —Leeds
- Business development
- Team management
- Organisational skills
Customer Service SME (Subject Matter Expert)
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,500 - £3,250 a month
- Full-time
- CRM software
- Analysis skills
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
1d
Client Services Manager
Ameresco —Leeds
- Full-time
- Hybrid work
- Customer service
- Team management
14d
Quality Assurance Associate (Call Centre)
Conduent Public Sector UK Limited —Leeds
- £26,250 a year
- Full-time
- Writing skills
- Quality control
- Communication skills
- Annual leave
10d
Head of Contact Centre
The QHotels Collection —Leeds
- Full-time
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
6d
Senior Planning Coordinator
JLA —Sowerby Bridge
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Computer literacy
- Organisational skills
- Free parking
Quick apply
Service Delivery Manager
Elovate —York
- Up to £34,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Free parking
- Employee discount
Quick apply
8h
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
11d
Quality Checker
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
13d
Customer Experience Transformation Lead
Mamas & Papas —Huddersfield
- Full-time
- Employee discount
Quick apply
Customer Service Operations Manager
YouFibre —Town
- 8 hour shift
- Writing skills
- Team management
- Training & development
Quick apply
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Continuous improvement
- Team management

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customer support & client services managers jobs near methley, nl

Customer Operations Support Manager

Leeds Building Society -
Leeds

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Job details

12 days ago

Benefits

Company pension

Qualifications

Operations management
Stakeholder collaboration
Stakeholder liaison
Change management
Continuous improvement
Operations leadership experience
Analytics

Full job description

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do. And you can play your part too - join our Customer division as a Customer Operations Support Manager.

How you'll make a difference:
We're looking for a Customer Operations Support Manager to help optimise how work flows through Customer Operations, ensuring we meet service level agreements while making processes simpler and more effective. You'll understand tasks across the function, identify opportunities to streamline activity and develop a skills matrix to support better workforce planning. Working with Capacity Planning and Team Leaders, you'll help build flexibility through multi-skilling, ensuring colleagues can work where they add the most value.
What will you bring to the role?
Strong operational leadership in a contact centre or customer service setting
Analytically minded, with the ability to interpret information, identify opportunities and improve customer outcomes
Strong stakeholder influencing skills, with the ability to build trust, bring people on the journey and support effective change
A curious mindset with a passion continuous improvement
Confident managing SLAs, incidents and service performance
Ideally skilled in business continuity, risk awareness and operational resilience

And in return, you'll get the best from us:
Hybrid working - 2 days per week in the office
Annual bonus of up to 12% 
Matched pension contributions up to 10% 
26 days holiday, plus bank holidays and holiday purchase scheme  
Colleague Mortgage and Saver products 
2 days' volunteering per year 
Why choose us?
Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on [email protected].
#LI-Hybrid

Apply Now

Refine Your Search

customer support & client services managers jobs in methley, nl

Customer Operations Support Manager

Senior Breakdown Controller

Customer Service Team Leader

Multichannel Cx Team Lead

Client Services Manager

Operations and Customer Experience Manager

Customer Support Manager

Head of Customer Experience

Telephone Business Development Team Manager

Customer Service SME (Subject Matter Expert)

Client Services Manager

Quality Assurance Associate (Call Centre)

Head of Contact Centre

Senior Planning Coordinator

Service Delivery Manager

Complaints Manager

Quality Checker

Customer Experience Transformation Lead

Customer Service Operations Manager

Helpdesk Lead

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