Software development Work, Jobs in Middlesbrough, Eng (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Interested in Waterstons? We'd love to hear from you.
Waterstons —Durham
- Hybrid work
- Employee assistance programme
- Sick pay
Junior/Mid Frontend Developer
VIA Creative —Middlesbrough
- Full-time
- Bachelor's degree
- JavaScript
- Linux
- Free parking
- Flexible schedule
Business Development Advisor
Cleveland Cable Co Ltd —Middlesbrough
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
8d
C# Software Engineer – Upgrades Lead
Labman Automation —Stokesley
- £45,000 - £65,000 a year
- Full-time
- Communication skills
Mechatronics Systems Training Engineer
Labman Automation —Stokesley
- £40,000 - £55,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Organisational skills
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Computer Science
- Up to 50% travel
- Java
Software Engineer - .Net
Causeway Technologies —Middlesbrough
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Software Engineer - Java
Causeway Technologies —Middlesbrough
- Hybrid work
- Azure
- Management
- Java
- Annual leave
- Employee assistance programme
Quick apply
Engineering Project Manager
Labman Automation —Stokesley
- £50,000 - £60,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
Analytics Officer / Analytics Business Partner
Middlesbrough Council —Middlesbrough
- £33,699 - £44,075 a year
- Full-time
- Annual leave
- Employee discount
6d
eCommerce & Digital Executive
Finnmark Limited —Spennymoor
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- English
- In-person
- Free parking
- Flexitime
Quick apply
9d
Tekla Detailer / Tekla Designer
Platinum Project Solutions Ltd —Teesside
- £40 - £50 an hour
- Part-time
- Hybrid work
- AutoCAD
- Schematics
- CAD
- Free parking
Quick apply
Content Creator & Social Media Assistant
The Prohibition Collection —Middlesbrough
- £13.45 an hour
- Part-time
- Hybrid work
- Social media management
- English
- Organisational skills
- Free parking
- Work from home
Quick apply
2d
Business Development Lead – Technology & Support
Waterstons —Durham
- £60,000 - £85,000 a year
- Hybrid work
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Sick pay
Operational Technology (OT) Engineers
ALTEN —Hartlepool
- Full-time
- Military
- Engineering
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
Embedded Software Engineer
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer Science
- Engineering
- C++
Quick apply
8d
PHP Web Developer
VIA Creative —Middlesbrough
- Full-time
- Bachelor's degree
- JavaScript
- Linux
- Free parking
- Flexible schedule
Backend Developer (B2B) - Game Studio
tombola —Sunderland
- Hybrid work
- SQL
- AWS
- APIs
Quick apply

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1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

software development jobs in middlesbrough, eng

1st/2nd Line Support Analyst

Interested in Waterstons? We'd love to hear from you.

Junior/Mid Frontend Developer

Business Development Advisor

IT Support Technician

C# Software Engineer – Upgrades Lead

Mechatronics Systems Training Engineer

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Software Engineer - .Net

Software Engineer - Java

Engineering Project Manager

Analytics Officer / Analytics Business Partner

eCommerce & Digital Executive

Tekla Detailer / Tekla Designer

Content Creator & Social Media Assistant

Business Development Lead – Technology & Support

Operational Technology (OT) Engineers

Embedded Software Engineer

PHP Web Developer

Backend Developer (B2B) - Game Studio

I want to receive the latest job alerts for software development in middlesbrough, eng

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