Distribution operations occupations Work, Jobs in Middlesbrough, Nyk (with Salaries)

Deep Sea Export Commercial Account Manager - Team North Europe 2
Intermodal Tank Transport —Middlesbrough
- From £28,500 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
7d
Yard & Asset Manager
JMAC Group —Stockton-on-Tees
- From £40,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Operations/Transport Manager
TGM Ltd —Northallerton North
- £35,000 - £40,000 a year
- Full-time
- Up to 50% travel
- Maintenance
- Microsoft Office
Quick apply
11d
Transport Planner
PFF Packaging Group Ltd —Stockton-on-Tees
- £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
2d
Customer Service Representative
Royal Den Hartogh Logistics —Teesside
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Dispatch and Distribution Manager
Khan Sultan Limited —Thirsk
- £45,000 - £49,000 a year
- Full-time
- Data analysis skills
- Organisational skills
- Leadership
Quick apply
11d
Transport Operations Lead
GXO Logistics —Sunderland
- Up to £42,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Middlesbrough
- Weekend availability
- Oracle
- Salesforce
- English
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Middlesbrough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
2d
Global Operations Coordinator
Prima Cheese —Seaham
- Full-time
- Microsoft Word
- Microsoft Outlook
- ERP systems
- Employee assistance programme
- Life insurance
11d
General Haulage Planner
GBA Logistics —Newton Aycliffe
- £28,000 - £32,000 a year
- Full-time
- IT
- Sick pay
Quick apply
9d
Home to School Transport Manager
North Yorkshire Council —Northallerton
- £51,356 - £55,539 a year
- Hybrid work
- Management
- Travel
- Leadership
1d
IPT Monitoring Assistant
North Yorkshire Council —Northallerton
- £27,254 - £29,064 a year
- Full-time
- Travel
- School
- Employee discount
16h
Graduate Transport Planner
North Yorkshire Council —Northallerton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Excel
- School
Fulfilment Warehouse Manager
The Fulfilment Experts Ltd —Peterlee
- £24,420 - £34,200 a year
- Full-time
- ERP systems
- Supervising experience
- Continuous improvement
- Employee discount
- Referral programme
Quick apply

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distribution operations occupations jobs near middlesbrough, nyk

Deep Sea Export Commercial Account Manager - Team North Europe 2

Intermodal Tank Transport -
Middlesbrough

Quick apply

Job details

Full-time
From £28,500 a year
7 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Work from home
On-site parking

Qualifications

Customer service
Logistics
Analysis skills
B2B sales
Leadership

Full job description

Brief Description of Role (i.e. purpose of role)

First point of contact for a defined list of customers. Ensuring that all orders are carried out with an outstanding level of customer service.

Key Activities & Responsibilities (Level Basic / Intermediate / Advanced)

Key Activity 1 – Health & Safety approx. 5% time

Responsible for one’s own, co-workers and stakeholder’s Health and Safety

Key Activity 2 – Service Delivery approx. 70% time

Managing export orders out of Europe, keeping customers informed of any impact or changes to their orders as soon as possible and in the case of delays, provide alternative options and costs with the communication.

Booking export orders with Shipping Lines and ensuring Bills of Lading are issued in a timely manner.

Through the creation of an order, ensure all the required details are captured in the system and communicate key requirements to other internal departments to ensure all customer requests are met.

Key Activity 3 – Cost Recovery approx 20% time

Through the kickback report and review of the jobs after completion, review, advise the customer and recharge all applicable additional costs.

Key Activity 4 – Improvement Planning approx 5% time

Through complaint handling and alongside Commercial Managers and Operations Team, review areas requiring improvement and design, implement and monitor improvement plans.

Review and monitor templates against completed orders to ensure all necessary instructions are available for relevant parties

Selection Criteria

Qualifications, Skills and Knowledge E/D* *Essential/Desirable

Excellent communication with both customers and colleagues and the ability to develop relationships both internally and externally. - E

Ability to develop and maintain business relationships. - D

Strong commercial acumen. - D

Experience

Previous roles in customer service within logistics industry. - E

Experience of advising and recharge costs. - E

History of growing and developing relationships with customers. - D

Competencies

An ability to work well under pressure. - E

Ability to manage teams and motivate them - D

Communicate with various departments to achieve common goals. - D

Personal Attributes & other requirements

Able to withstand high pressure situations. - E

Willing to travel and on occasion, work unsociable hours. - E

Other Information:

Budgetary Responsibilities

£0 although will be responsible for the invoicing and monitoring of between €2 and €20 million worth of sales.

KPIs

Achieve service and financial targets and operate within set budgets.
Deliver outstanding levels of customer service.
Develop and maintain excellent relationships with both internal and external stakeholders.
Typical Problem Areas Faced in Role

Operational issues.

Changes to demands by customer.
Communication breakdowns.
Problem solving of exceptional situations with staff and customers.
Organisational Relationships within the job:

Job Type: Full-time

Pay: From £28,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

distribution operations occupations jobs in middlesbrough, nyk

Deep Sea Export Commercial Account Manager - Team North Europe 2

Yard & Asset Manager

Operations/Transport Manager

Transport Planner

Customer Service Representative

Operations Manager

Area Manager, Customer Fulfillment

Dispatch and Distribution Manager

Transport Operations Lead

Delivery Partner Manager, UK/IE Delivery Partner Managers

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Global Operations Coordinator

General Haulage Planner

Home to School Transport Manager

IPT Monitoring Assistant

Graduate Transport Planner

Fulfilment Warehouse Manager

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