Manager uk office part Work, Jobs in Middlesbrough, Nyk (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Receptionist / Administrator
Middlesbrough Council —Middlesbrough
- £26,403 a year
- Full-time
- Administrative experience
- Front desk
- IT
11d
People Data Analyst
Thirteen —Middlesbrough
- £43,798 a year
- Call to connect
- Hybrid work
- Data analysis skills
- Annual leave
11d
DIGITAL MARKETING ASSISTANT (PART TIME)
Horizon Holiday Parks Ltd —Darlington
- £17,000 - £18,000 a year
- Part-time
- Hybrid work
- Social media management
- Travel
- Free parking
- Annual leave
Quick apply
8d
Central Bookings Co-ordinator
Lane7 - Head Office Sales —Darlington
- £28,000 a year
- Part-time
- Organisational skills
- Guest services
- Communication skills
- Referral programme
Quick apply
10d
Multi-Site Manager - Storebox Middlesbrough & North East
Spectrum Storage Group —Middlesbrough
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Travel
- Computer skills
- Employee discount
Quick apply
8d
Business Development Manager
Stapletons —Middlesbrough
- £37,000 - £42,000 a year
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee discount
Logistics Team Member
EMR Group —Middlesbrough
- Full-time
- Forklift
- Warehouse experience
- Annual leave
Quick apply
Recruitment Officer
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Computer literacy
- Data entry
1d
Finance Manager - UK Office - Part Time
Paul Gough Media —Hartlepool
- £40,000 - £50,000 a year
- Part-time
- QuickBooks
- Budgeting
- In-person
Customer Service Advisor
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Account Manager
Certas Energy UK —Hartlepool
- Communication skills
- Negotiation
1d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Stockton-on-Tees
- Full-time
- English
- Analysis skills
- Business
Engagement Manager
HM Treasury —Darlington
- £36,130 - £41,074 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Flexitime
11d
Digital Marketing Manager
Finnmark Limited —Spennymoor
- £50,000 a year
- Full-time
- Team management
- In-person
- Leadership
- Free parking
- Flexitime
Quick apply
12d
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
8d
Operations Manager (Northeast and Yorkshire Regions)
SASSE —Darlington
- £42,000 a year
- Full-time
- Organisational skills
- Training & development
- Leadership
- Employee discount
Quick apply
4d
Actemium Automation Teesside - Business Development Manager
VINCI Energies —Billingham
- Up to £70,000 a year
- CRM software
- Microsoft Office
- Business development
Actemium Automation Teesside - Business Development Manager
Actemium UK —Billingham
- Up to £70,000 a year
- CRM software
- Microsoft Office
- Business development
Quick apply
Purchasing Administrator
CPD BODIES LTD —Stockton-on-Tees
- £12.71 - £14.80 an hour
- Full-time
- Organisational skills
- Computer skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
3d

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manager uk office part jobs near middlesbrough, nyk

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

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