Technical manager Work, Jobs in Middlesbrough Ts2 (with Salaries)

Service Desk Manager
Middlesbrough Council —Middlesbrough
- £45,091 - £47,181 a year
- Full-time
- Continuous improvement
- Team management
- Budgeting
11d
Technical Manager (Brierley Homes)
Civic Recruitment Limited —Northallerton
- £75,000 a year
- Full-time
- Management
- Engineering
- No degree
Quick apply
12d
1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Indirect Procurement Manager
Chemoxy International Limited —Middlesbrough
- Full-time
- Oracle
- English
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Senior Resource Planning Manager
Everflow —Peterlee
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Free parking
- Annual leave
21h
Technical Coordinator
Warburtons —Stockton-on-Tees
- £35,000 a year
- Full-time
- Bakery
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
2d
Workshop Manager (Fleet Services)
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £41,771 - £44,075 a year
- Presentation skills
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
1d
Senior Management Accountant
Vianet PLC —Stockton-on-Tees
- From £39,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Budgeting
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
4h
Actemium Automation Teesside - Business Development Manager
Actemium UK —Billingham
- Up to £70,000 a year
- Sales
- Microsoft Office
- Business development
Quick apply
Technical Support Manager (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer networking
- Organisational skills
- Leadership
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Research
- Mentoring
- Life insurance
Quick apply
Site Manager
Equans —Seaham
- Full-time
- Management
- First Aid Certification
- Contracts
- Annual leave
- Employee assistance programme
Packaging Development Manager
KP Snacks —Billingham
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Regional Account Manager
Selwood Limited —Stockton-on-Tees
- £62,063 a year
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Tekla Detailer / Tekla Designer
Platinum Project Solutions Ltd —Teesside
- £40 - £50 an hour
- Part-time
- Hybrid work
- AutoCAD
- Schematics
- CAD
- Free parking
Quick apply
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Middlesbrough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Laboratory Manager
SGS —Middlesbrough
- Full-time
- Laboratory experience
- Leadership
- Communication skills
- Annual leave
Quick apply
Maintenance Manager
The Croft Hotel —Darlington
- £16.50 an hour
- Weekend availability
- Hospitality
- Bar
- Maintenance
- Employee discount
Quick apply
SPMT Operator
Mammoet —Stockton-on-Tees
- £16 - £30 an hour
- Overtime
- Civil engineering
- English
- Driving
- Employee assistance programme
- Employee discount
Technical Instructor
Draken —Teesside
- Microsoft Office
- Continuous improvement
- Mentoring
8d

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technical manager jobs near middlesbrough ts2

Service Desk Manager

Middlesbrough Council -
Middlesbrough

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Job details

Full-time
£45,091 - £47,181 a year
11 days ago

Qualifications

ITIL Certification
IT team management
Incident queue management
IT service management
Continuous improvement
Continuous improvement cycles oversight
Team management
Technology leadership experience
Budgeting
Training & development
Information technology team management
Leadership
Operations leadership experience
Help desk

Full job description

We have an exciting role on offer within our ICT services as a Service Desk Manager.

Are you a passionate ICT leader ready to shape and deliver an exceptional support service?

We’re looking for a Service Desk Manager to lead our frontline ICT operations and play a key role in delivering our ambitious ICT and Digital Strategy. This is an exciting opportunity to take ownership of a high-performing Service Desk and Engineering function, driving service excellence, continuous improvement and digital capability across the organisation.

About the role:

As Service Desk Manager, you’ll lead the day-to-day operation of our ICT Service Desk and Engineering teams, ensuring a high-quality, customer-focused support service for staff and elected members.

You’ll be responsible for:

Leading incident and service request management, ensuring efficient triage, escalation and resolution.

Managing ICT engineers across multiple sites to deliver responsive deskside and field support.

Overseeing the full lifecycle of ICT assets, including refresh programmes and inventory accuracy.

Driving service performance through KPIs, SLAs, and customer feedback

Leading and developing a skilled, motivated team through coaching and clear objectives.

Improving services through data-driven insight and ITIL-aligned best practice

Supporting digital upskilling across the organisation through training and knowledge resources.

Managing budgets, suppliers and ICT support toolsets to maximise value and performance.

What we’re looking for:

You’ll be an experienced ICT professional with a strong background in Service Desk and support operations leadership, ideally within a complex or public sector environment.

We’re particularly interested in candidates who have:

Proven experience managing an ICT Service Desk and technical support teams

Strong understanding of ITIL and service management principles

Experience managing asset lifecycles and device refresh programmes

A track record of improving services using performance data and user feedback

Excellent people management skills, with a passion for developing others

Confidence managing budgets, suppliers and operational delivery ITIL Foundation is essential, and higher-level ITIL or technical certifications would be an advantage.

Why join us?

At Middlesbrough Council, we’re committed to building a modern, digital organisation that delivers excellent services for our community. You’ll play a pivotal role in that journey, with the opportunity to:

Shape and improve how ICT support is delivered across the Council

Lead a dedicated, forward-thinking team

Contribute to major digital transformation initiatives

Develop your career in a supportive and ambitious environment

We offer flexible working, a strong commitment to professional development, and a culture built on collaboration, innovation and continuous improvement.

Ready to make an impact? If you’re ready to lead, innovate and deliver outstanding ICT services, we’d love to hear from you.

Apply now and help us create a brighter digital future for Middlesbrough.

If you would like to talk through this opportunity further, please contact Lynsey Zipfell on [email protected]

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Telephone: 01642 727088
Email: [email protected]

Apply Now

Refine Your Search

technical manager jobs in middlesbrough ts2

Service Desk Manager

Technical Manager (Brierley Homes)

1st/2nd Line Support Analyst

Indirect Procurement Manager

Senior Resource Planning Manager

Technical Coordinator

Workshop Manager (Fleet Services)

Senior Management Accountant

Actemium Automation Teesside - Business Development Manager

Technical Support Manager (Hybrid)

Power Platform Solutions Architect

Site Manager

Packaging Development Manager

Regional Account Manager

Tekla Detailer / Tekla Designer

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Laboratory Manager

Maintenance Manager

SPMT Operator

Technical Instructor

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