Assistant sales manager Work, Jobs in Middlesex, Gtl (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Box Office Assistant
Legends Global (Europe) —Wembley
- Computer literacy
- Computer skills
- Communication skills
6d
Supervisor | Heathrow Airport
Hamleys of London Limited —Hounslow
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
14h
Assistant Gym Manager
Burnt Oak 3S Ltd —Edgware
- £19,000 - £21,000 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Employee discount
- Gym membership
Quick apply
11d
Sales Assistant at Tesco
The Entertainer at Tesco —Isleworth
- £11.75 - £13.31 an hour
- Temporary
- Merchandising
Quick apply
PRODUCTION MANAGER/ ADMINISTRATION ASSISTANT
AT Cronin Workshop Ltd —Acton
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply
Team Member (Delivery)
NEXT —Uxbridge
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
7d
Experienced Assistant MAnager
Coffee Republic —London
- £2,500 - £4,500 a month
- Full-time
- Inventory control
- Sales
- Customer service
- Gym membership
- Life insurance
Quick apply
Assistant Store Manager
Ibis Optical Limited —Weybridge
- £29,500 - £33,000 a year
- Weekend availability
- Sales
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
Assistant Store Manager - Westfield
Chisholm Hunter Ltd —London
- Full-time
- Training & development
- Retail management
- Store discount
- Annual leave
Quick apply
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £30,585 - £32,582 a year
- Part-time
7d
Assistant General Manager
Burhill Group Limited —Guildford
- £35,000 - £37,000 a year
- Full-time
- Customer service
Assistant Manager
Orange Pekoe —London
- £32,000 - £36,000 a year
- Full-time
- Merchandising
- Restaurant management
- Administrative experience
- Employee discount
Quick apply
Talent & Entertainment Relations Intern
Jimmy Choo —London
- £26,436 a year
- Full-time
- Organisational skills
- Employee discount
11d
Cafe Assistant Manager
The Cafe in The Park —Rickmansworth
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Free parking
- Store discount
Quick apply
3d
Mleczko Shepherd's Bush Market Sales Assistant
Mleczko Delikatesy Ltd —London
- £13.69 an hour
- Part-time
- English
- Bakery
- Cleaning
- Employee discount
- Referral programme
Quick apply
Supervisor
Musgrave —London
- Weekend availability
- Customer service
- Team management
- Travel
- Employee discount
Quick apply
Assistant Category Manager
RWC —West Drayton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Leadership
- Communication skills
Quick apply
Category Manager
Bestway Group —Brent
- Full-time
- Conflict management
- Negotiation
- Annual leave
Quick apply
Branch Assistant
Fortus UK —St Albans
- Full-time
- Accounting
- Warehouse experience
- In-person
Quick apply

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assistant sales manager jobs near middlesex, gtl

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Stakeholder liaison
Data analysis skills
Complaint handling
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer interaction
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

assistant sales manager jobs in middlesex, gtl

Assistant Customer Service Manager

Box Office Assistant

Supervisor | Heathrow Airport

Assistant Gym Manager

Sales Assistant at Tesco

PRODUCTION MANAGER/ ADMINISTRATION ASSISTANT

Team Member (Delivery)

Experienced Assistant MAnager

Assistant Store Manager

Assistant Store Manager - Westfield

Museum Visitor Experience Assistant x2

Assistant General Manager

Assistant Manager

Talent & Entertainment Relations Intern

Cafe Assistant Manager

Mleczko Shepherd's Bush Market Sales Assistant

Supervisor

Assistant Category Manager

Category Manager

Branch Assistant

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