resident advisor Work, Jobs in middlesex, gtl (with Salaries)

Housing and Support Officer
YMCA St Pauls Group —Hounslow
- £30,112.72 a year
- Customer service
4d
Housing and Support Assistant
YMCA St Pauls Group —Greenford
- £26,660.03 a year
- Customer service
Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Customer service
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Hanwell
- £29,235.65 a year
- Night shift
5d
Coop Homes Customer & Repairs Advisor
RHP —Teddington
- £31,518 a year
- Full-time
- Customer service
- Organisational skills
- Annual leave
2d
Employee Relations Specialist
Southern Housing —Farringdon
- £43,000 a year
- Full-time
- In-person
- Annual leave
6d
Governor Development Advisor
Southwark Council —London
- Part-time
Assistant Accommodation Advisor
University College London —London
- £28,258 - £29,412 a year
- Full-time
- Hospitality
- Administrative experience
- University
- Annual leave
- Employee assistance programme
2d
Housing and Support Assistant (Night)
YMCA St Pauls Group —Chiswick
- £27,993.03 a year
- Night shift
4d
Resourcing Advisor
Royal Hospital for Neuro-disability —South West London
- £34,755 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
10d
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
6d
Early Help Advisor
Surrey County Council —Woking
- From £30,647 a year
- Hybrid work
- Employee assistance programme
- Employee discount
11d
Visitor Experience Event Lead
Somerset House Trust —London
- £225 a day
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
5d
Resident Advisor - Venti House
Venti House —Stratford
- £27,500 a year
- Full-time
- Organisational skills
- Time management
- Life insurance
Quick apply
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 a year
- Weekend availability
- Remote
- Microsoft Word
- Hospitality
- Microsoft Excel
Wellbeing Advisor - Part-time
Retirement Villages Group —Berkhamsted
- Part-time
- English
- First Aid Certification
- Communication skills
Quick apply
2d
Assistant Accommodation Advisor (12-months Fixed Term Contract)
University College London —London
- £28,258 - £29,412 a year
- Weekend availability
- Hospitality
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
11d
Income Officer
Christian Action Housing —London
- £36,487.75 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
6d
Personal Advisor
Sefton Council —London
- £32,597 - £36,363 a year
- Full-time
6d
Resident Experience Advisor - Part Time, Fixed Term Contract
iQ Student Accomodation —London
- £11,620 - £29,050 a year
- Part-time
- Customer service
- Hotel
- Annual leave
5d

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Housing and Support Officer

YMCA St Pauls Group -
Hounslow

Apply Now

Job details

£30,112.72 a year
4 days ago

Qualifications

Customer service

Full job description

Job Introduction

About YMCA St Paul’s Group:

YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.

About the role:

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Your position will often be the first point of interaction for both residents and visitors, where you will handle a broad spectrum of questions, providing detailed information and comprehensive guidance. Your commitment to maintaining consistently high-quality customer service will positively impact everyone you engage with, particularly our residents and their support circles. Your role will be dynamic and multifaceted, encompassing tasks such as reception duties, first aid, fire marshal responsibilities, and health and safety, as well as representing YMCA St Paul’s Group in welcoming new residents and Health & Wellbeing members.

Key Responsibilities:

Exceptional Customer Service: As the frontline representative, you'll provide a consistently excellent customer service experience. Your interactions are crucial in creating a lasting positive impact on all, especially our residents and their networks.

Diverse and Dynamic Role: Far from mundane, your role includes standard reception tasks like managing calls, handling mail, overseeing repairs, and processing payments. Additionally, you'll play a crucial role in ensuring the safety and security of our facility.

Safety and Security: Acting as the first aider and fire marshal, you'll be responsible for the safety and well-being of residents during emergencies. Your duties will include regular patrols and checks on Wellbeing and Facilities, enhancing the community's safety and comfort.

Welcoming and Attentive: Often the first contact point, your role involves welcoming new residents, addressing complaints, handling reports of anti-social behaviour, and providing empathetic support to residents and the public. Your keen ability to identify and report concerns is vital.

Collaborative Teamwork: Join our team of experienced housing advisors, where your skills and passion will contribute significantly to the lives of our residents and visitors. Your diverse responsibilities will keep you engaged and your commitment to quality service will be a source of pride.

Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors. Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high-quality service will be a source of pride and accomplishment.

What we offer:

At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and the services we provide. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.

As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.

In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:

Free gym access across our sites.
Discounts from major retailers and supermarkets.
Free access to well-being and counselling services.
The ability to work from a range of outer London work locations.
Career development programmes to help you thrive.
Family-friendly policies to help you balance work-life, including enhanced maternity pay.
Life Assurance (permanent contracts only).
For a complete list of our staff benefits, please click here.

Apply Now

Refine Your Search

resident advisor jobs in middlesex, gtl

Housing and Support Officer

Housing and Support Assistant

Customer Service Advisor

Housing and Support Assistant (Nights)

Coop Homes Customer & Repairs Advisor

Employee Relations Specialist

Governor Development Advisor

Assistant Accommodation Advisor

Housing and Support Assistant (Night)

Resourcing Advisor

Accommodation Advisor

Early Help Advisor

Visitor Experience Event Lead

Resident Advisor - Venti House

Virtual Personal Assistant (Night)

Wellbeing Advisor - Part-time

Assistant Accommodation Advisor (12-months Fixed Term Contract)

Income Officer

Personal Advisor

Resident Experience Advisor - Part Time, Fixed Term Contract

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