Crm executive Work, Jobs in Middleton, Gtm (with Salaries)

CRM Executive, Selfridges Manchester
Chanel —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
13d
Senior CRM Executive
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Mentoring
- Free parking
- Work from home
Quick apply
Business Development Executive
Service Innovation Group UK —Manchester
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Client Relations Executive
Elior UK —Manchester
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
Account Executive
Glodon (UK)Technology Limited —Manchester
- £48,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Communication skills
- Work from home
Quick apply
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Junior Sales Executive (Full Time)
QUEST Personal Care Global Ltd —Manchester
- Full-time
- Sales
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Used Car Sales Executive
Williams Group —Rochdale
- £52,000 - £80,000 a year
- Weekend availability
- Sales
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
eCommerce Executive - APAC
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Sales
- English
- Communication skills
- Free parking
- Work from home
Quick apply
7d
Sales Executive - Manchester
Corinthian Sports —Manchester
- £30,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Employee discount
- Referral programme
Quick apply
7d
Entry-level Business Development Executive (HF1343818)
Flourish —Manchester
- £35,000 a year
- Full-time
- Sales
Quick apply
5d
Events Executive
Stone King —Manchester
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
Business Development Executive
Macfarlane Group —Heywood
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Care Home Marketing Executive- Help Families Find the Right Care
Rosewood Healthcare Group —Lymm
- Part-time
- Microsoft Excel
- English
- Analysis skills
Quick apply
8d
New Business Sales Executive
Geminii Software Limited —Bamber Bridge
- £42,000 - £47,000 a year
- Full-time
- Hybrid work
- Sales
- ERP systems
- No experience needed
Quick apply
Partnership Executive - Influencer and Curator Acquisition
Liberty Music PR —Manchester
- Remote
- CRM software
- Sales
- Business development
Quick apply
Commercial Account Manager (Innovation & Civic Partnerships) - Unit M
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Marketing
- Master's degree
- Business development
- Annual leave
- Employee discount
Business Development Executive
P2 Growth Ltd —Manchester
- £25,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Sales
Quick apply
2d
Business Development Executive - Manchester
Leyton —Manchester
- Hybrid work
- Sales
Account Executive
Glodon (UK) Technology Limited —Manchester
- £36,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Work from home
Quick apply

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CRM Executive, Selfridges Manchester

Chanel -
Manchester

Apply Now

Job details

Full-time
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Organisational skills
Communication skills

Full job description

YOUR ROLE @CHANEL

As a CRM Executive, you will act as the key link between Marketing/CRM team and the boutique, centralising and coordinating CRM activity while embedding a strong clienteling culture across the team. You will support Fashion Advisors in building long‑term, meaningful client relationships by translating data, insights, and marketing strategy into practical, actionable routines on the shop floor.

Reporting into Boutique Management, you will play a hands‑on role in driving CRM adoption, raising capability across digital tools, and ensuring a consistent, elevated client experience aligned with CHANEL standards.

WHAT IMPACT YOU CREATE AT CHANEL

Boutique CRM Action Plan & Performance

Develop (with Boutique Director) and take ownership of the Boutique CRM Action Plan, aligned with both core and boutique‑specific objectives including client recruitment, retention, reactivation, conversion and upgrading.
Regularly review Power BI dashboards to identify client insights and performance trends, sharing clear actions with Boutique Management.
Attend monthly CRM/Marketing catch‑ups to review performance, identify opportunities, and refine the CRM action plan.
Participate in Client Engagement Workshops and CRM seminars, cascading best practices back to the boutique.
Report on CRM actions, KPIs, outcomes and learnings to Marketing and Boutique Management.
Deliver targeted one‑to‑one coaching to develop Fashion Advisors’ capabilities in building long‑term client relationships and driving sustainable client development.
Support advisors in consistently delivering CHANEL‑standard client communications, including effective appointment preparation and structured follow‑up.

CRM Tools & Capability Building

Act as the boutique CRM digital tools champion, supporting and guiding Fashion Advisors in the use of CRM digital tools
Run regular sessions focused on data capture, data quality, and CRM best practices.

Coordinating CRM Activity & Engagement

Coordinate CRM routines within the boutique and, where relevant, partner with CRM Ambassadors across boutiques.
Facilitate monthly one to one CRM check‑ins with Fashion Advisors to review reports, KPIs and clienteling actions.
Present CRM insights and priorities during morning briefs, ensuring CRM remains visible and actionable.
Use initiative to keep CRM top of mind through engagement activities, such as challenges or competitions.

Entertainment, Event & Gifting Coordination

Coordinate entertainment and gifting activities, including budget tracking, inventory management and targeting proposals.
Review client lists provided by the CRM Marketing team with each Fashion Advisor to align outreach with strategy.
Build bespoke client journey plans each year for top clients, to continue to develop and loyalise boutique client base.
Host clients at various events (local, regional or international), acting as the boutique representative. Gather all relevant client details, be the main point of contact, and coordinate any necessary (travel) logistics.
Liaise with counterparts in other markets for international boutique appointments, and identify shared client gifting and hospitality opportunities for multi-market top clients.
Collate client responses and feedback to share insights with the Marketing/CRM team.

WHAT YOU WILL BRING TO THE ROLE

Experience within luxury retail, premium retail or high‑service environments, with exposure to client development.
A strong interest in CRM, clienteling and data‑driven decision making.
Confidence using digital tools and dashboards, with solid proficiency in Microsoft Excel, PowerPoint and Word.
Strong organisational skills with the ability to work autonomously and coordinate others.
Clear and concise communicator, confident presenting CRM insights to teams.
High attention to detail and a structured, proactive approach to follow‑up and execution.

YOU ARE ENERGISED BY

Supporting others to build long‑term, trusted client relationships.
Using data and insights to identify opportunities and drive client value.
Collaborating across teams and stakeholders.
Coaching, influencing and enabling people to succeed.
Creating inclusive, personalised and memorable client experiences.

WHAT YOU WILL GAIN FROM THIS EXPERIENCE

Hands‑on experience shaping CRM culture within a leading luxury boutique.
Deep exposure to luxury clienteling strategies, tools and best practice.
Close collaboration with Boutique Management and Marketing/CRM teams.
Development of strong coordination, communication and influencing skills within a luxury retail environment.
Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women

BENEFITS AT CHANEL

Our employee benefits have been created to support you across your professional and personal life by offering you:

Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
Platforms: Multiple Platforms to support across Wellbeing
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones

Benefits are eligibility dependant and subject to change at any time

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Apply Now

Refine Your Search

crm executive jobs in middleton, gtm

CRM Executive, Selfridges Manchester

Senior CRM Executive

Business Development Executive

Client Relations Executive

Account Executive

Customer Service Manager

Junior Sales Executive (Full Time)

Used Car Sales Executive

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Sales Executive - Manchester

Entry-level Business Development Executive (HF1343818)

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Business Development Executive

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New Business Sales Executive

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Commercial Account Manager (Innovation & Civic Partnerships) - Unit M

Business Development Executive

Business Development Executive - Manchester

Account Executive

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