Senior operations administrator Work, Jobs in Milton Keynes, Bkm (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Construction Administrator
Rose Roofing —Bedford
- £25,000 - £32,000 a year
- Temporary
- CRM software
- Google Suite
- Administrative experience
- Free parking
Quick apply
3d
Business Systems Administrator
Howden Group Holdings —Milton Keynes
- Full-time
- Hybrid work
- IT
- Communication skills
7d
Senior Salesforce Administrator
easyJet —Luton Airport
- Full-time
- Hybrid work
- Salesforce
- Data analysis skills
- Annual leave
Senior BI Analyst
Lifeplus Europe Ltd —St. Neots
- Monday to Friday
- Hybrid work
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
10h
Milk Bank Administrator
The Human Milk Foundation —Berkhamsted
- £26,500 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
16h
Practice Manager
Harborough Field (East Northants Primary Care Network) —Rushden
- £45,205.81 - £55,266.43 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
Quick apply
Administration Assistant – Internal Audit & Front of House
Dawsongroup —Willen
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
2d
Senior Microsoft M365 Engineer
FCDO Services —Hanslope
- £48,801 - £53,697 a year
- Full-time
- Analysis skills
- Presentation skills
- SharePoint
- Annual leave
3d
Site Health and Safety Advisor
Prestige Homeseeker Park & Leisure Homes —Rushden
- £35,000 - £40,000 a year
- Full-time
- Management
- Computer literacy
- Driving
Quick apply

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Construction Administrator
Rose Roofing —Bedford
*Document Control:* Support project operations by preparing health and safety files, maintaining project documentation, and ensuring all material orders are…
£25,000 - £32,000 a year
Quick apply
3d
Administrator
Guildmore Ltd —Milton Keynes
Manage correspondence, emails, and telephone enquiries. Maintain accurate filing systems and project records. Maintain databases, reports, and KPI information.
Quick apply

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senior operations administrator jobs near milton keynes, bkm

Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior operations administrator jobs in milton keynes, bkm

Key Accounts Manager

Construction Administrator

Business Systems Administrator

Senior Salesforce Administrator

Senior BI Analyst

Milk Bank Administrator

Practice Manager

Administration Assistant – Internal Audit & Front of House

Licensing Enforcement Team Leader

Senior Microsoft M365 Engineer

Site Health and Safety Advisor

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