Hybrid system Work, Jobs in Milton Keynes, Eng (with Salaries)

Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
9d
Team Organiser
Network Rail —Milton Keynes
- £26,884 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Free parking
- Annual leave
8d
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
7d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
People Assistant - Retail & Contact Centre
The White Company —Northampton
- Hybrid work
- Microsoft Powerpoint
- Sales
- Microsoft Office
- Work from home
- Employee discount
3d
Call Handler
Teletrac Navman —Milton Keynes
- Full-time
- English
- Organisational skills
- Communication skills
People Operations Associate
BSI —Milton Keynes
- Full-time
- Remote
- English
- Administrative experience
- Human resources
- Flexible schedule
Service Administrator
Bizerba —Milton Keynes
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Quick apply
13d
Data Analyst
NHSProfessionals —Hemel Hempstead
- £39,000 a year
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
6d
Aggregator Data Analyst
Dominos —Milton Keynes
- Full-time
- Hybrid work
- SQL
- Python
13d
Billing Specialist
BSI —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Annual leave
- Flexible schedule
Office Manager
Vigilant Guardian Security Ltd —Milton Keynes
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
8d
Vehicle Pricing Analyst
Marshall Motor Group —Milton Keynes
- Monday to Friday
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
9d
Product Coordinator
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Sales
- Communication skills
- Employee discount
- Referral programme
Junior Operations Manager
Cake Box Milton Keynes —Luton
- From £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
- Store discount
- Annual leave
Quick apply
5d
Digital Marketing Specialist
Empowered Brands Limited —Milton Keynes
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Marketing
- Free parking
- Work from home
Quick apply
Assurance Assistant
Solus Accident Repair Centres —Milton Keynes
- £38,000 - £42,000 a year
- Full-time
- Analysis skills
- Travel
- Employee discount
Continuous Improvement Analyst – Customer Care
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Hybrid work
- Customer service
- ERP systems
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Delivery Scheduler
Instinctive —Bedford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Organisational skills
Quick apply
21h

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Service Desk Engineer

Advania -
Milton Keynes

Apply Now

Job details

£26,000 - £28,000 a year
9 days ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
Microsoft Office
Contracts
Communication skills

Full job description

Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. This role involves performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. The engineer will also provide technical solutions in a user-friendly, professional manner, facilitate one-to-one end-user training as required, and ensure site technical documentation is maintained.

Salary & Benefits

The budgeted salary for this role is between £26,000 - £28,000 a year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

Answer inbound calls within an agreed answer time.
Log all customer issues, queries, and requests into the ticket management system.
Provide Level Technical Support, diagnosing customer issues and providing a high level of first-time fix.
Manage and work to internal and customer SLA’s, escalating any concerns.
Create and maintain customer-specific infrastructure documentation.
Ensure end-to-end ownership of problem resolution.
Manage client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up-to-date industry and technical knowledge.
Undertake all other reasonable requests.

Qualifications & Experience

Prior professional experience as a Service Desk Engineer supporting SMEs.
Experience of working in a customer-facing role.
Familiarity with working to SLA’s to meet both customer and contract requirements.
Experience in Office 365 and Office Applications (Outlook, Excel, Word, PowerPoint) – basic troubleshooting.
Knowledge of Windows client – basic troubleshooting.
Understanding of Android – Basic troubleshooting.
Ability to support multi-site clients.
Strong communication skills, both verbally and in writing, to both technical and non-technical audiences.
A methodical approach suitable for resolving client requirements.
Capacity to manage changing workload and priorities, working both within a team and independently.
Skills in installation, removal, and troubleshooting of third-party software.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

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Refine Your Search

hybrid system jobs in milton keynes, eng

Service Desk Engineer

Team Organiser

Customer Service Advisor

Customer Service Advisor

People Assistant - Retail & Contact Centre

Call Handler

People Operations Associate

Service Administrator

Data Analyst

Aggregator Data Analyst

Billing Specialist

Office Manager

Vehicle Pricing Analyst

Junior Support Analyst

Product Coordinator

Junior Operations Manager

Digital Marketing Specialist

Assurance Assistant

Continuous Improvement Analyst – Customer Care

Delivery Scheduler

I want to receive the latest job alerts for hybrid system in milton keynes, eng

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