Policy advisor Work, Jobs in Milton Keynes, Eng (with Salaries)

Revenues Advisor
Milton-Keynes-Council —Milton Keynes
- £29,542 - £32,046 a year
- Computer literacy
- Communication skills
- Annual leave
- Work from home
7d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Banking
Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
9d
Patient Advisor
Whaddon Healthcare —Milton Keynes
- Part-time
- Microsoft Word
- Computer literacy
- GP surgery experience
- Free parking
- Sick pay
Quick apply
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
PT Independent Domestic Violence Advisor (IDVA) FTC 12 months
Northamptonshire Police —Northampton
- £33,603 - £35,772 a year
- Part-time
- Presentation skills
- Flexible schedule
2d
FT Complex Needs Independent Domestic Violence Advisor (IDVA) VOICE
Northamptonshire Police —Northampton
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- Flexible schedule
Junior Employee Relations Specialist
Travis Perkins plc —Northampton
- Full-time
- Hybrid work
- CRM software
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
Talent Acquisition Advisor
Kier Group —Northampton
- Full-time
- Microsoft Office
7d
People & Culture Business Advisor
Principal Medical Limited —Bicester
- From £38,000 a year
- Full-time
- Continuous improvement
- Driving
- No degree
- Free parking
- Sick pay
Quick apply
Employee Relations Advisor
Churchill Group —Luton
- Human resources
- In-person
- Employee discount
- Sick pay
Quick apply
HR (Employee Relations) Advisor
DX Group —Northampton
- Full-time
- Human resources
- Communication skills
- Employee assistance programme
Senior Style Advisor / Supervisor (Maternity cover contract)
Mint Velvet —Milton Keynes
- Part-time
- Customer service
- Employee discount
Quick apply
7d
Group HR Advisor (12 Month FTC)
Complii —Bedford
- Full-time
- Continuous improvement
- Human resources
- Communication skills
Quick apply
12d
HR Advisor
Ricoh —Northampton
- Customer service
- Conflict management
- Human resources
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
HR Advisor
Childbase Partnership —Newport Pagnell
- £37,000 - £40,000 a year
- Full-time
- Travel
- Human resources
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Marketing Coordinator - Schools and Colleges Liaison
University of Northampton —Northampton
- £26,707 - £31,236 a year
- Full-time
- Customer service
- Public speaking
- University
9d
Client Advisor - Marsh Multinational
Marsh —Milton Keynes
- Full-time
- Hybrid work

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policy advisor jobs near milton keynes, eng

Revenues Advisor

Milton-Keynes-Council -
Milton Keynes

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Job details

£29,542 - £32,046 a year
7 days ago

Benefits

Annual leave
Company pension
Work from home
Employee discount
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
A full range of family friendly policies including enhanced maternity, adoption and paternity support.
Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

Job Introduction

We’re recruiting a Revenues Advisor to join our Revenues and Benefits team at Milton Keynes City Council.

As a Revenues Advisor, you'll play an important role in helping residents, businesses and customers access accurate information and support relating to Council Tax and Business Rates.

Every day, you'll help customers resolve enquiries, update records, establish liability and provide advice that makes a real difference to people across Milton Keynes.

At Milton Keynes City Council, we're dedicated, respectful and collaborative.

We work together to improve the lives of local people, deliver excellent services and help make Milton Keynes a great place to live, work and visit.

If you're looking for a rewarding role where your customer service skills, attention to detail and problem-solving abilities can make a positive impact, this is the role for you.

This role may be suitable for home working, following an assessment. Home‑based roles require a minimum of one day per week working from the office or site.

Interviews for this role will be held on 23rd September 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

Deal with customer enquiries relating to Council Tax and Business Rates by telephone, in writing and face to face.
Investigate enquiries, establish liability and work with customers to resolve issues wherever possible.
Maintain accurate and up-to-date records on Council Tax and Business Rates systems.
Identify customers who may need additional support and signpost them to appropriate debt management or advice services.
Support Team Leaders in achieving service standards, targets and performance measures, while working collaboratively with colleagues and partners.
Assist with customer enquiries at the Magistrates Court when required, helping to resolve issues before hearings take place.

Ideal Candidate

GCSE English and Mathematics at grade A-C, grade 4-9, or an equivalent qualification.
Experience of working in Council Tax and Business Rates administration, or within a similar customer-focused role.
Confidence using Microsoft Office applications and other computer-based systems.
Strong communication, relationship-building, influencing and negotiation skills, with a commitment to excellent customer service.
The ability to manage competing priorities, organise workloads effectively and adapt positively in a busy environment.
Experience working with numbers and financial calculations, with the ability to investigate problems, handle sensitive information and exercise sound professional judgement.

Baseline Personnel Security Standard (BPSS) checks

If you’re offered the role, you’ll be subject to Baseline Personnel Security Standard (BPSS) checks as part of our pre‑employment process.These checks include a Basic Disclosure and Barring Service (DBS) check and verification of your employment history for the past three years, including confirmation through employment references for this time period. About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.

Apply Now

Refine Your Search

policy advisor jobs in milton keynes, eng

Revenues Advisor

Customer Service Advisor

Payment Support Advisor

Patient Advisor

Client Planning Advisor

Client Onboarding Executive

PT Independent Domestic Violence Advisor (IDVA) FTC 12 months

FT Complex Needs Independent Domestic Violence Advisor (IDVA) VOICE

Junior Employee Relations Specialist

Talent Acquisition Advisor

People & Culture Business Advisor

Employee Relations Advisor

HR (Employee Relations) Advisor

Senior Style Advisor / Supervisor (Maternity cover contract)

Group HR Advisor (12 Month FTC)

HR Advisor

Contact Centre Operations Manager

HR Advisor

Marketing Coordinator - Schools and Colleges Liaison

Client Advisor - Marsh Multinational

I want to receive the latest job alerts for policy advisor in milton keynes, eng

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