Team leader, investment solutions Work, Jobs in Milton Keynes, Eng (with Salaries)

Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
16h
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
DC Team Leader
H&M Group —Milton Keynes
- Full-time
- Agile
- Employee discount
Quick apply
B2B Agency Campaign Manager
Return on Investment Ltd —Milton Keynes
- Full-time
- Hybrid work
- Project management
- Marketing
- Annual leave
- Gym membership
Quick apply
Housing Team Leader
Community Led Initiatives —Bedford
- £27,000 - £32,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
SEN Department Lead
East Midlands Academy Trust —Milton Keynes
- £32,916 - £51,048 a year
- Full-time
- Experience working with children
- In-person
- School
Quick apply
Warehouse Team Leader
Passion4hair —Milton Keynes
- £14.00 - £14.50 an hour
- Full-time
- Supervising experience
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
Quick apply
2d
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
Quick apply
Team Leader
DHL —Milton Keynes
- £28,141.96 a year
- Full-time
- Communication skills
Community Partnerships & Inclusion Lead
Cora Health —Milton Keynes
- £40,000 - £50,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Customer Success Account Manager
Return on Investment Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Light Commercial Vehicles Technical Trainer | Volkswagen Group National Learning Centre
Calex UK —Milton Keynes
- £41,800 - £48,660 a year
- Full-time
- Presentation skills
- Mentoring
- Automotive diagnostics
- Annual leave
- Employee discount
Assistant Sales Manager
Green Retreats —Aylesbury
- £32,000 - £38,000 a year
- Full-time
- Sales
- Microsoft Office
- Travel
- Free parking
- Employee assistance programme
Quick apply
Staff - Raneem's Law Domestic Abuse Specialist Team Leader (OPFCC)
Northamptonshire Police —Northampton
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- AI
- Flexible schedule
Course Team Leader - Painting & Decorating
Milton Keynes College —Milton Keynes
- Up to £36,000 a year
- Full-time
- Construction experience
- Annual leave
- Employee assistance programme
13d
Customer Service Team Leader
ACO Technologies plc —Bedford
- Call to connect
- Management
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
8d
Packing Team Leader PM
The Heavenly Bake Company Ltd —Wellingborough
- £15.02 an hour
- Full-time
- In-person
- Leadership
- Free parking
Quick apply
5d
Bank Care Team Leader
The Agincare Group —Winslow
- £14.36 an hour
- Weekend availability
- Leadership
- Referral programme
Quick apply
HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern
Ministry of Justice —Bedford
- £57,580 - £60,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
9d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for team leader, investment solutions in milton keynes, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

team leader, investment solutions jobs near milton keynes, eng

Complaint Resolution Team Leader

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£40,404 a year
16 hours ago

Qualifications

Customer service
Complaint handling
Leadership

Full job description

Use your complaints experience to deliver a fair and responsive service that makes a real difference. As a Complaint Resolution Team Leader at Amplius, you'll support your team, manage complex complaints, and use customer feedback to improve services while ensuring compliance with the Housing Ombudsman's Complaint Handling Code.

Salary: £40,404 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid, with a weekly presence in our Milton Keynes or Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Lead, coach, and support a team of Complaint Resolution Officers.
Oversee complaints from start to finish, ensuring fair outcomes and regulatory timescales are met.
Manage complex complaints and work with colleagues and external stakeholders to resolve issues.
Monitor team performance, complete quality checks, and report on key performance measures.
Use complaint trends and customer feedback to drive service improvements.
Ensure all complaint handling meets the Housing Ombudsman's Complaint Handling Code and other regulatory requirements.

What you’ll need to thrive in this role

Experience leading a team in a customer service or complaints environment, ideally within a regulated sector.
Strong knowledge of the Housing Ombudsman's Complaint Handling Code and complaint handling processes.
Experience managing complex complaints and improving service performance.
Excellent communication, coaching, and relationship-building skills.
Strong organisational, analytical, and problem-solving skills with a customer-focused approach.

Important - DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 11 August

Interviews in Milton Keynes: 26 August

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have from 13 to 17 August to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

team leader, investment solutions jobs in milton keynes, eng

Complaint Resolution Team Leader

Customer Complaints Advisor

DC Team Leader

B2B Agency Campaign Manager

Housing Team Leader

SEN Department Lead

Warehouse Team Leader

Engagement Lead (South)

Team Leader

Community Partnerships & Inclusion Lead

Customer Success Account Manager

Light Commercial Vehicles Technical Trainer | Volkswagen Group National Learning Centre

Assistant Sales Manager

Staff - Raneem's Law Domestic Abuse Specialist Team Leader (OPFCC)

Course Team Leader - Painting & Decorating

Customer Service Team Leader

Packing Team Leader PM

Bank Care Team Leader

HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern

Technical Support Team Lead

I want to receive the latest job alerts for team leader, investment solutions in milton keynes, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected