Front office manager Work, Jobs in Milton Keynes (with Salaries)

General Manager
Hide & Seek Café Bar —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Inventory control
- Continuous improvement
- Store discount
- Employee discount
Quick apply
5d
Assistant Manager
Five Guys UK —Milton Keynes
- From £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Guest Service Manager
Holiday Inn Milton Keynes East —Milton Keynes
- £28,516 a year
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
1d
Front of House Manager
The Swan Inn & Bistro —Olney
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee discount
Quick apply
1d
Milton Keynes - Team Member
Itsu —Milton Keynes
- Up to £14.75 an hour
- Full-time
- Customer service
- No experience needed
- Store discount
- Annual leave
6d
General Manager
The Embankment —Bedford
- £45,000 - £58,000 a year
- Hotel
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Restaurant Shift / Floor Manager
Tim Hortons —Milton Keynes
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
Guest Services Assistant
EF (Education First) —Berkhamsted
- 12 hour shift
- Front desk
- Gym membership
- Life insurance
Full Time Manager
Heavenly Desserts —Biddenham
- £25,000 - £30,000 a year
- Weekend availability
- Inventory control
- Microsoft Office
- Recruiting
- Store discount
- Employee discount
Quick apply
Food and Beverage Manager
voco Letchworth Hall Hotel —Letchworth
- £40,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Operations Manager
Mercure Daventry Court Hotel —Daventry
- Weekend availability
- Hotel
- Budgeting
- Training & development
Quick apply
Manager
ESS Compass —Meppershall
- £15.65 an hour
- Sales
- Customer service
- Organisational skills
7d
Bicester - Team Member
Itsu —Bicester
- £14.75 an hour
- Full-time
- Customer service
- No experience needed
- Store discount
- Annual leave
6d
Restaurant and Events Supervisor
Escapade —Silverstone
- Full-time
- Bar
- Inventory control
- Computer literacy
Quick apply
Front of House Concierge/Food & Beverage - Weekend & Evening Shifts
Elysian Residences - The Denton —Berkhamsted
- Up to £12.85 an hour
- Part-time
- Microsoft Word
- Serving
- Hospitality
- Employee discount
Quick apply
Thai Chef
Trinity Cabbages & Condoms —Bicester
- Restaurant

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3d

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General Manager

Hide & Seek Café Bar
Milton Keynes

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
5 days ago

Benefits

Store discount
Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Customer communication
Inventory control
Café experience
Food service team management
Stock ordering
Sales management
Event coordination
Coaching
Complaint handling
Performance management
Food safety and hygiene regulations
Event management experience
Cross-selling
Continuous improvement
Bar management
Recruiting
Organisational skills
Cleaning
Event planning assistance
Customer interaction
Training & development
Stock replenishment
Food safety
Stock coordination
Cash handling
Team motivation leadership
Communication skills
Food service management
Rota coordination

Full job description

General Manager – Hide & Seek Café Bar

Location: Milton Keynes
Salary: Competitive (dependent on experience) + Performance Bonus

About Us

Hide & Seek Café Bar is an independent, café built on exceptional coffee, fresh food and genuine hospitality. Alongside our busy daytime café, we also host private events and celebrations, offering bespoke experiences for our guests.

We are also the sister company of Private Chef Direct, providing bespoke luxury private dining experiences across the UK.

We're looking for an experienced, driven and hands-on General Manager to take ownership of the day-to-day operation of the business. This isn't a role for someone who wants to sit in the office – we're looking for someone who leads from the front, inspires their team and treats the business as if it were their own.

The Role

As General Manager, you will have overall responsibility for the daily operation of the café, ensuring outstanding customer service, strong financial performance and an engaged, motivated team.

You will work closely with the business owner while having the autonomy to make decisions, solve problems and continually improve standards across every area of the business.

As part of the role, you will also oversee the planning and delivery of private events, ensuring every event runs seamlessly while identifying opportunities to upsell food, drinks and additional services to maximise revenue and create memorable customer experiences.

You may also occasionally support our sister company, Private Chef Direct, assisting with planning or event coordination when required.

Responsibilities

Lead, motivate and develop the team to deliver exceptional customer experiences every day.
Manage all day-to-day café operations, ensuring smooth and efficient service.
Recruit, train and coach team members to maintain high standards.
Create and manage rotas, ensuring labour is controlled while maintaining excellent service levels.
Monitor labour costs.
Take full ownership of staffing levels throughout the week, adjusting rotas where necessary to meet business demands.
Drive sales and identify opportunities to increase revenue and profitability.
Proactively promote and sell private hire packages, working with customers to create bespoke events.
Manage private event enquiries from initial enquiry through to successful delivery.
Upsell food, drinks packages and additional services to maximise event revenue.
Support the continued growth of our events business.
Manage stock ordering, stock control and minimise waste.
Ensure cash handling and daily financial procedures are completed accurately.
Analyse sales, labour and business performance to make informed decisions.
Maintain exceptional cleanliness and presentation throughout the café, including the front bar, seating areas, plants, displays and customer-facing spaces.
Ensure all food safety, health & safety and compliance procedures are followed at all times.
Maintain equipment and organise maintenance where required.
Handle customer feedback professionally and turn complaints into positive experiences.
Create a positive, accountable culture where high standards are the norm.

What We're Looking For

We're looking for someone who:

Has previous experience as a General Manager, Restaurant Manager or Café Manager.
Has strong commercial awareness and enjoys growing sales as well as managing operations.
Has experience managing or coordinating private events.
Is confident building relationships with customers and converting enquiries into bookings.
Is a natural leader who enjoys developing people.
Leads by example and isn't afraid to get stuck in during busy services.
Has excellent organisational and communication skills.
Understands how to manage sales, labour, stock and profitability.
Can confidently manage rotas, recruitment, performance and disciplinary matters.
Takes ownership and accountability rather than waiting to be told what to do.
Has exceptional attention to detail.
Is passionate about hospitality and creating memorable customer experiences.
Thrives in a fast-paced independent business.

Our Standards

We believe that the little things make the biggest difference. Our General Manager will be expected to maintain and enforce standards including:

Exceptional customer service at all times.
Professional appearance and presentation.
Punctuality and reliability.
Accurate clocking in and out.
No mobile phone use during service except for business purposes.
Maintaining a clean, organised and welcoming environment throughout the day.
Ensuring food quality and coffee standards remain consistently excellent.
Creating a positive, supportive and accountable culture within the team.

What We Offer

Competitive salary.
Performance-related bonus.
Commission bonus on private events.
Staff discounts.
Opportunities to develop and grow with the business.
Autonomy to make a genuine impact.
The opportunity to be involved in both an exciting independent café and a growing private events and hospitality business.
The chance to work alongside Private Chef Direct, expanding your experience across premium hospitality and events.

If you're passionate about hospitality, love leading people, have a commercial mindset and want the opportunity to make a real impact in a growing independent business, we'd love to hear from you.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in milton keynes

General Manager

Assistant Manager

Guest Service Manager

Front of House Manager

Milton Keynes - Team Member

General Manager

Restaurant Shift / Floor Manager

Guest Services Assistant

Full Time Manager

Food and Beverage Manager

Operations Manager

Manager

Bicester - Team Member

Restaurant and Events Supervisor

Front of House Concierge/Food & Beverage - Weekend & Evening Shifts

Thai Chef

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