Customer experience specialist Work, Jobs in Mirfield, Wyk (with Salaries)

Sales Estimator - Maternity Cover
Pickerings Lifts —Dewsbury
- Part-time
- Administrative experience
- IT
- In-person
- Free parking
- Annual leave
Quick apply
11d
Sales Assistant
Topps Tiles —Huddersfield
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
1d
Claims Notification Handler
FMG —Huddersfield
- £24,853 - £28,880 a year
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
Mobile Sales Advisor
FlooringSuperstore.com —Huddersfield
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- Travel
- Free parking
- Store discount
Quick apply
1d
Site Manager - Holiday cover
Jupiter Construction Ltd —Heckmondwike
- £250 - £270 a day
- Temporary
- Management
- Computer literacy
- No experience needed
Quick apply
5d
Brand Management Executive
Face the Future —Ossett
- Up to £28,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
5d
Out of Hours Claims Handler
FMG —Huddersfield
- £24,854 - £28,782 a year
- Weekend availability
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
8d
Customer Complaints Root Cause Analyst
Novuna —Leeds
- Up to £34,000 a year
- Full-time
- Hybrid work
- Organisational skills
7d
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Databases
- Organisational skills
- Communication skills
Quick apply
12h
Customer Service Specialist
JAMES DAWSON & SON LIMITED —Leeds
- £32,000 - £34,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Downtime Management Claim Handler
FMG —Huddersfield
- £24,854 a year
- Monday to Friday
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
7d
Customer Application Specialist
LifeSearch —Leeds
- £26,450 a year
- Full-time
- Communication skills
- Life insurance
Quick apply
11d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
Customer Specialist
Flint Bishop —Leeds
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Property Claims Handler
Integra Insurance Solutions Ltd —Leeds
- £28,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Life insurance
Quick apply
Sales Executive - Public Sector
Softcat —Leeds
- £26,250 a year
- Sales
- Communication skills
- School
- Flexible schedule
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Marketplace Listings & Cataloguing Executive
Auction Vault Limited —Leeds
- £13 - £15 an hour
- Part-time
- Data entry
- In-person
- Free parking
Quick apply
Warehouse Administrator (Repairs & Logistics) Part Time
Independence Mobility Ltd —Leeds
- From £26,500 a year
- Part-time
- CRM software
- Computer literacy
- English
- Free parking
Quick apply
12d
Third Party Claims Handler
FMG —Huddersfield
- £24,854 - £28,842 a year
- Hybrid work
- Customer service
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
7d

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Sales Estimator - Maternity Cover

Pickerings Lifts -
Dewsbury

Quick apply

Job details

Permanent | Part-time | Full-time
11 days ago

Benefits

Free parking
Casual dress
Free flu jabs
Annual leave
Company pension
Company events
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Customer communication
Sales support
Pricing
Stakeholder collaboration
Client engagement
Client communication
Internal department liaison
Microsoft Office Suite
Cost control
Administrative experience
Data management
Customer relationship management
Relationship management
IT
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Project cost estimation

Full job description

Pickerings Lifts is a national, well established, privately owned, independent, leading Industry specialist with 170 years’ experience.

Due to continued success and growth, we require a Sales Estimator to provide cost estimates for repairs on loading bay and industrial access equipment covering Loading Systems North Region.

The purpose of the role is to prepare accurate and commercially viable estimates for repairs and services relating to loading bay and industrial access equipment. The role supports business growth through effective customer engagement, technical assessment, quotation preparation, and collaboration with operational teams to deliver profitable and customer-focused solutions.

Main Duties:

Service Management System Administration: Maintain and update the company’s service management system (Plasma), ensuring data accuracy and that internal and external customer expectations are consistently met.
Pricing & Quotations: Prepare and issue accurate repair and service quotations to customers in a timely and professional manner, ensuring commercial viability and competitiveness.
Site Surveys: Carry out site surveys as required to gather technical and commercial information necessary to accurately scope and price repair works.
Order Documentation Checks: Complete technical and commercial checks of all order documentation to ensure compliance with company procedures, customer requirements, and contractual obligations.
Engineer & Office Collaboration: Work closely with engineers and office-based colleagues to ensure quotations accurately reflect the scope of works, technical requirements, labour, materials, and agreed customer rates.
Cost Control & Commercial Awareness: Produce accurate cost calculations, balancing profitability with customer requirements and service delivery standards.
Customer Relationship Management: Build and maintain positive relationships with customers, responding professionally to enquiries and providing technical and commercial guidance where required.
Sales & Business Development Support: Identify opportunities for additional repair work, upgrades, and replacement solutions, supporting regional sales growth objectives.
Reporting & Administration: Maintain accurate records of quotations, orders, and customer communications, ensuring information is recorded and managed effectively.

Person specification:

Attention to Detail: Demonstrates a high level of accuracy and attention to detail when preparing quotations, reviewing documentation, and managing data.
Technical Knowledge: Technically capable with the ability to understand engineering drawings, specifications, and repair requirements; Loading Systems experience is desirable.
Commercial Awareness: Strong understanding of pricing, cost control, profitability, and commercial decision-making.
Relevant Experience or Qualifications: Holds a formal technical qualification or relevant practical industry experience.
Estimating Experience: Previous experience in estimating, pricing, or cost calculation of engineering products or services.
Organisation & IT Skills: Highly organised with strong IT skills and confidence using Microsoft applications and internal management systems.
Communication & Customer Service: Excellent communication skills with the ability to build relationships and work effectively with customers, engineers, suppliers, and office teams.
Problem-Solving Skills: Able to assess technical information and develop practical, cost-effective solutions.
Self-Motivation & Initiative: Demonstrates a proactive approach, works independently, and manages workload effectively to meet deadlines.
Teamwork & Collaboration: Works collaboratively with colleagues across departments to achieve business objectives and deliver excellent customer service.

What we offer:

High Earnings Potential: Competitive pay structure, including bonuses.
Generous Holiday Entitlement: 25 days of annual leave plus statutory bank holidays to support a healthy work-life balance.
Contributory Pension Scheme: Secure your financial future with our contributory pension plan.
Company Sick Pay: Benefit from company-paid sick leave, providing support when you need it most.
Training and Development: Invest in your career with access to comprehensive training and development programs.
Additional Perks: Enjoy benefits such as an employee retail discount scheme and an annual flu vaccination, enhancing your overall well-being.

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

Pickerings Lifts is an Equal Opportunities employer and positively welcomes suitable qualified and experienced applications from individuals irrespective of sex, race, gender, age, national origin, religion, religious belief, sexual orientation or disablement. We are committed to diversity, equity and inclusion in the workplace. A copy of our Diversity, Equity & Inclusion Policy is available on request.

Recruitment Agencies - We do not engage with recruitment agencies, or agree to work to any terms on any speculative CVs being sent

Job Types: Full-time, Permanent

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Free flu jabs
Free parking
On-site parking
Sick pay

Application question(s):

Please state your salary expectations

Experience:

Administrative: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in mirfield, wyk

Sales Estimator - Maternity Cover

Sales Assistant

Claims Notification Handler

Mobile Sales Advisor

Site Manager - Holiday cover

Brand Management Executive

Out of Hours Claims Handler

Customer Complaints Root Cause Analyst

Bookings & Compliance Coordinator (Remote)

Customer Service Specialist

Downtime Management Claim Handler

Customer Application Specialist

Multichannel Cx Agent

Customer Specialist

Property Claims Handler

Sales Executive - Public Sector

Service Analyst

Marketplace Listings & Cataloguing Executive

Warehouse Administrator (Repairs & Logistics) Part Time

Third Party Claims Handler

I want to receive the latest job alerts for customer experience specialist in mirfield, wyk

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