Customer care manager Work, Jobs in Mitcham, Gtl (with Salaries)

Head of Clubhouse Operations & Member Experience
The Parklangley Club —Beckenham
- From £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Gym membership
Quick apply
7d
Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
8d
Furniture Sales Showroom Manager
Nick Scali Furniture —Croydon
- £35,000 - £65,000 a year
- Weekend availability
- Sales
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
23h
Store Manager - Full Time
Tezali Company LTD —London
- From £35,000 a year
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
2d
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
11d
General Manager
Zest Leisure Group —London
- £39,000 - £44,000 a year
- Hospitality
- Team management
- In-person
- Store discount
- Employee discount
3d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Counter Manager - Croydon
Benefit Cosmetics UK —Croydon
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
11d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
10d
Community Relations Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
4d
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction
- Profit sharing
- Annual leave
Quick apply
Sales Support Manager
Funding Flex Ltd —London
- £25,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexitime
- Work from home
Quick apply
10d
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Sales Manager
Sash Windows London Ltd —London
- £40,000 - £110,000 a year
- Full-time
- Management
- Driving
- In-person
- Flexible schedule
Quick apply
1d
Assistant Manager
Racketeer —London
- £30,000 - £35,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
4d
Sales Manager
INK'D London —London
- £30,000 - £60,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick apply
14d

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customer care manager jobs near mitcham, gtl

Head of Clubhouse Operations & Member Experience

The Parklangley Club
Beckenham

Quick apply

Job details

Full-time
From £45,000 a year
7 days ago

Benefits

Free parking
Cycle to work scheme
On-site gym
Discounted or free food
Gym membership
On-site parking

Qualifications

Hospitality
Management
Operations management
Customer service
First Aid Certification
Personal Licence
Leadership
Communication skills
Hospitality management

Full job description

Head of Clubhouse Operations & Member Experience

Join us during an exciting period of growth to lead hospitality, operations and an exceptional member experience.

The Parklangley Club is one of the South East's leading racket sports clubs, offering tennis, squash, badminton, gym and fitness facilities alongside a vibrant social calendar and welcoming clubhouse.

As we continue to invest in the future of the Club, we're looking for an experienced and passionate operational leader to join our Leadership Team as our Head of Clubhouse Operations & Member Experience.

This is a fantastic opportunity for someone who enjoys leading from the front, developing high-performing teams and creating exceptional customer experiences. You'll take ownership of our member-facing operation, ensuring our bar, reception, hospitality, events and clubhouse environments consistently deliver the welcoming, professional experience our members expect.

About the Role

You'll provide visible leadership across the clubhouse, taking responsibility for the day-to-day operation of all member-facing services.

Working closely with colleagues across sport, finance, estates and people, you'll help shape the future member experience while supporting the Club's continued commercial growth.

This is a varied, hands-on leadership role requiring a visible presence across the Club, including evenings and weekends during key trading periods and major events.

Key Responsibilities

You'll be responsible for:

Leading the day-to-day operation of the Club's bar, reception, hospitality and member-facing services.
Inspiring, coaching and developing front-of-house managers and teams to deliver exceptional service.
Creating an outstanding experience for members and visitors at every stage of their journey.
Overseeing the operational delivery of clubhouse events, functions and social activities.
Driving hospitality standards and maintaining a welcoming, vibrant clubhouse environment.
Identifying opportunities to grow secondary spend through hospitality, events and retail.
Overseeing staffing, rotas and operational deployment across front-facing teams.
Monitoring departmental performance, budgets and commercial outcomes.
Working collaboratively with our kitchen franchise, sports teams and wider leadership colleagues.
Ensuring consistently high operational standards across all public-facing areas.

About You

We're looking for someone who:

Has experience leading hospitality, leisure, clubhouse or front-of-house operations within a customer-focused environment.
Is passionate about delivering exceptional customer or member experiences.
Is a confident, visible leader who enjoys developing and motivating teams.
Has strong commercial awareness, with experience managing operational performance and budgets.
Is highly organised with excellent communication and problem-solving skills.
Thrives in a fast-paced, hands-on operational environment.
Is flexible to work evenings and weekends when required to support key events and trading periods.

Experience within a members' club is not essential. If you've successfully led hospitality or leisure operations and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Why Join The Parklangley Club?

This is an exciting opportunity to play a key role in the future of one of the South East's leading members' clubs.

You'll join a supportive Leadership Team during an exciting period of growth and investment, with the opportunity to influence how we deliver outstanding experiences for our members while helping shape the next chapter of the Club's success.

In return, you'll enjoy a varied and rewarding leadership role where your ideas, energy and experience will genuinely make a difference.

Additional Information

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, The Parklangley Club is unable to provide visa sponsorship for this role.

Due to the anticipated level of interest, we reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

If you're an energetic operational leader who enjoys making a visible difference every day, we'd love to hear from you.

For any queries regarding this role, please contact us at [email protected]

Apply today and become part of The Parklangley Club's exciting future.

Pay: From £45,000.00 per year

Benefits:

Cycle to work scheme
Discounted or free food
Free parking
Gym membership
On-site gym
On-site parking

Experience:

Operations management: 2 years (required)
Hospitality management: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Personal Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in mitcham, gtl

Head of Clubhouse Operations & Member Experience

Business Manager

Furniture Sales Showroom Manager

Senior Membership Manager

Store Manager - Full Time

Team and Customer Experience Manager

Customer Care Manager

General Manager

General Manager - Samsung Experience Store

Counter Manager - Croydon

Customer Service Manager

Community Relations Manager - Healthcare

Client Project Manager / Refurbishment & Maintenance

Sales Support Manager

Reception and Postroom Manager

Deputy Manager

Massimo Dutti Operations Manager- Regent Street

Sales Manager

Assistant Manager

Sales Manager

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