Guest experience leader Work, Jobs in Mitcheldean, Gls (with Salaries)

Customer Service Advisor
PGL Travel —Ross-on-Wye
- £26,383.50 a year
- Monday to Friday
- Organisational skills
- Communication skills
- School
- Annual leave
- Employee assistance programme
Customer Service Advisor - Term-Time
PGL Travel —Ross-on-Wye
- £26,383.50 a year
- Monday to Friday
- Organisational skills
- Communication skills
- School
- Annual leave
- Employee assistance programme
10d
Sales Team Leader
PGL Travel —Ross-on-Wye
- £28,935 - £35,935 a year
- Sales
- Customer service
- Annual leave
- Employee assistance programme
People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton
Levy —Cheltenham
- £30,000 a year
- Full-time
- Hospitality
- Administrative experience
- Travel
- Annual leave
General Manager
Toast & Timber LTD —Abergavenny
- £29,200 - £31,200 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Hospitality & Events Manager
Wildfowl and Wetlands Trust —Slimbridge
- £28,683 a year
- Weekend availability
- Administrative experience
- Organisational skills
- Guest services
- Free parking
- Annual leave
2d
General Manager
Goose and Cuckoo Ltd —Abergavenny
- Up to £38,000 a year
- Full-time
- Hospitality
- Bar
- Cooking
- Free parking
- Store discount
Quick apply
1d
General Manager - 12 Bedroom Hotel
Richmond Hill Breweries Ltd —Ledbury
- £30,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
Quick apply
Hospitality & Events Manager
Wildfowl and Wetlands Trust - WWT Trading —Slimbridge
- £28,683 a year
- Weekend availability
- Administrative experience
- Organisational skills
- Guest services
- Free parking
- Annual leave
2d
Part-time Customer Service Manager
International Workplace Group plc —Gloucester
- Up to £19,000 a year
- Part-time
- Customer service
- Restaurant
Hospitality Restaurant Supervisor
Tewkesbury Park —Tewkesbury
- £28,000 - £28,500 a year
- 8 hour shift
- Serving
- Hospitality
- Bar
- Annual leave
- Gym membership
Quick apply
Assistant Manager
Roxy Leisure —Cheltenham
- £32,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
General Manager (New Site Opening Cheltenham)
Siren Craft Brew —Cheltenham
- £45,000 - £47,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
11d
GENERAL MANAGER
Richmond Hill Breweries Ltd —Upton upon Severn
- £30,000 - £45,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Team Member - Guest Experience Lead
KFC Brockworth - Typhoon Way —Brockworth
- Up to £12.21 an hour
- Full-time
- Employee discount
4d
General Manager
Curio Lounge —Stroud
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
8d
Assistant Manager
The Bowl Inn —Bristol
- £30,000 - £34,000 a year
- Part-time
- Bar
- Employee discount
- Flexible schedule
Quick apply
Assistant Manager
umami —Gloucester
- £32,000 - £35,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
General Manager
Palomo Lounge —Bradley Stoke
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
2d
Receptionist
HR Smith Group —Hereford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
11d

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Customer Service Advisor

PGL Travel -
Ross-on-Wye

Apply Now

Job details

Permanent
£26,383.50 a year

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Organisational skills
Communication skills

Full job description

Permanent contract
Salary: £26,383.50 plus OTE full commission and bonus is circa £1900
Working 37.5 hours per week, Monday to Friday
Office based with flexible working options available

Made by adventure

PGL is shaping the next generation through extraordinary residential adventures. Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life. Will you join the adventure?

We’re part of something bigger

We’re proud to be part of PGL Beyond, a network of educational travel brands which empowers young people to explore, grow and thrive – through exceptional experiences that go beyond the classroom. Together, we’re making a difference.

Make a difference as a Customer Service Advisor

Our friendly and bustling Customer Service Team help manage school and group bookings for PGL's UK Adventure centres, generating revenue in excess of £60 million a year. Within this role, you will be interacting with teachers, youth group leaders and uniformed groups (such as cubs, scouts, guides, and brownies) to book groups of children into our camps and effectively manage all pre-travel administration. You will provide a high level of customer service in order to meet customers' needs and to secure future re-bookings.

Working in a vibrant, open plan office, you will play a crucial part in the continued growth and success of PGL. Most of the contact you'll make will be over the phone which can often be challenging, given the busy schedules teachers have to work to.

Is this you?

Excellent verbal and written communication skills, with a professional and helpful telephone manner.
A fantastic listener who is able to appreciate our customer’s needs and provide attractive solutions.
Strong organisational skills and keen attention to detail

A place to thrive

Be a part of a company that values excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.

No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

Happy holidays - 20 days annual leave (+ bank holidays). You’ll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave!
Paid time-off to volunteer your time to worthwhile causes.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
Access to our financial wellbeing platform for financial assistance if you need it
Big savings and exclusive perks at 100s of high street retailers
PGL discounted holidays and 20% discount in all our on-site shops

For a full Job Description and Personal Specification please click here

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.

#RossCSAJune

Apply Now

Refine Your Search

guest experience leader jobs in mitcheldean, gls

Customer Service Advisor

Customer Service Advisor - Term-Time

Sales Team Leader

People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton

General Manager

Hospitality & Events Manager

General Manager

General Manager - 12 Bedroom Hotel

Hospitality & Events Manager

Part-time Customer Service Manager

Hospitality Restaurant Supervisor

Assistant Manager

General Manager (New Site Opening Cheltenham)

GENERAL MANAGER

Team Member - Guest Experience Lead

General Manager

Assistant Manager

Assistant Manager

General Manager

Receptionist

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