Service desk support Work, Jobs in Mitford, Nbl (with Salaries)

Operations Support Assistant
Newcastle International Airport Ltd —Newcastle upon Tyne
- £29,314 a year
- Project management
- Communication skills
- Free parking
- Annual leave
4d
Phone operative
Bon Voyage Taxis LTD —Stanley
- From £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
14d
Community Host / Leisure Assistant.
Vivify Venues —Ashington
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
9d
Administrator
Hill Care —Blyth
- £13.65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
5d
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Reception Administrator
UpNorth Group Ltd —Gateshead
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
Quick apply
3d
Paid Search Manager
The Media Network —North Shields
- From £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Presentation skills
- Flexitime
- Work from home
Quick apply
2d
Records Management Administrator - Legal Aid Agency
Ministry of Justice —Jarrow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- No experience needed
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Website Officer
NCFE —Newcastle upon Tyne
- £28,500 a year
- Hybrid work
- Marketing
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
9d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Manager
Methods Business and Digital Technology —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
4d
Cash Desk Volunteer
British Heart Foundation —Morpeth
- Employee discount
Junior Data Analyst - Big 4 Consultancy Opportunity
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- C++
Part Time Concierge
Bespoke Hotels —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
Quick apply
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply

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service desk support jobs near mitford, nbl

Operations Support Assistant

Newcastle International Airport Ltd -
Newcastle upon Tyne

Apply Now

Job details

£29,314 a year
4 days ago

Benefits

Free parking
On-site gym
Annual leave
Employee assistance programme
Employee discount
On-site parking

Qualifications

Project management
Customer support
Communication skills

Full job description

Do you see yourself supporting our Student Ambassador Programme?

Have you got the knowledge, experience, and desire to be best in class at an award-winning airport?

About Your Airport

Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.

Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.

Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.

About the role

The Operations Support Assistant plays a vital role in enhancing the passenger experience and supporting the effective delivery of the Student Ambassador Programme.

Working closely with the wider terminal operations team including the Airport Duty Manager (ADM), the Operations Support Assistant ensures operational excellence through terminal audits, safety compliance, and the management of Airport Service Quality (ASQ) survey data.

What will you be doing?

Serve as the main contact for Newcastle College Student Ambassadors
Manage shift allocations, attendance tracking, and provide in-role support
Deliver and coordinate relevant training sessions in collaboration with internal teams
Motivate and coach ambassadors to deliver exceptional customer service
Liaise with Newcastle College, internal departments, and external partners to broaden student experience opportunities
Plan and oversee the distribution and collection of ASQ questionnaires
Assist the ADM team with terminal audits and check-in desk presentation
Provide hands-on support during peak operational periods

Key Skills & Experience

Good communication skills
A background dealing with students would be an advantage
Good organisation ability with experience of running programmes or project management
Detail-oriented, proactive, and confident managing multiple priorities
Experience in a customer support role would be an advantage

Why come onboard?

Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.

Just some of the benefits you can enjoy:

Free on-site car parking whilst at work
Reduced parking charges Park & Fly
Generous annual leave entitlement
Car servicing and repairs
Access to World Duty Free
On-site occupational health support
On-site physiotherapist
Employee assistance programme support
Employee discounts at airport retail/ catering outlets
Membership to our on-site gym

This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.

Newcastle International Airport Limited promotes the equality of opportunity.

Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.

Apply Now

Refine Your Search

service desk support jobs in mitford, nbl

Operations Support Assistant

Phone operative

Community Host / Leisure Assistant.

IT Support Specialist

Administrator

Service Desk Consultant - 2nd Line (Infrastructure)

Service Desk Analyst

Customer Help Desk Co-ordinator

Reception Administrator

Paid Search Manager

Records Management Administrator - Legal Aid Agency

Website Officer

Service Desk Consultant - 2nd Line (Infrastructure)

Service Delivery Manager

Cash Desk Volunteer

Junior Data Analyst - Big 4 Consultancy Opportunity

Part Time Concierge

Experienced Sage Support Consultant

Senior Service Desk Consultant - 3rd Line

IT Apprentice

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