Client services manager Work, Jobs in Mole Valley, Sry (with Salaries)

Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
2d
Client Services Manager
Eurofins UK Clinical Diagnostics —Guildford
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
5d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
2d
Executive Assistant to Managing Director
Access Garage Doors Ltd —Crawley
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Quick apply
1d
Key Account Manager
Loma Systems —Farnborough
- £60,000 - £75,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
1d
Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Business Development Manager
Smart Group —Bracknell
- £30,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Work from home
Quick apply
12d
Business Development Manager
SimplyVAT.com —Hove
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Sales & Business Development Executive
Class Technology Solutions Ltd —Horsham
- £45,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Organisational skills
Quick apply
Sales Manager
Thetius —Horsham
- £40,000 - £50,000 a year
- Full-time
- Sales
- Salesforce
- Business development
- Free parking
Quick apply
15h
Office Administrator
MAK Electrical Solutions Ltd —Send
- £24,800 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
7d
Senior Client Success Manager
DXC Technology —Farnborough
- Full-time
5d
Business Development Manager
Precise Enterprise Ltd —London
- From £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick apply
Client Relationship Manager (Fixed term contract)
OCS Group —Crawley
- Referral programme
Quick apply
5d
Senior Sales Manager
All Emergency Services Ltd —Croydon
- £47,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
12d
Customer Experience Manager - Connected
Wavenet —London
- Full-time
- Hybrid work
- Sales
Quick apply
1d
Senior Sales Consultant
LRG —Horsham
- Monday to Friday
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
Switchboard Deputy Manager
Mitie —Hove
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Business Development Manager - Global and Strategic Verticals
Johnson Controls —Sunbury
- Full-time
- Sales
- Salesforce
- Business development

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client services manager jobs near mole valley, sry

Client Excellence Manager

DGS -
Horsham

Quick apply

Job details

Permanent | Full-time
£35,000 - £43,000 a year
2 days ago

Benefits

Free parking
Company events
On-site parking

Qualifications

Driving Licence

Full job description

DG Solutions is a young, ambitious and rapidly growing business providing specialist B2B Dangerous Goods support, training and consultancy services across the UK and Europe. As we continue to expand, we are seeking an exceptional Client Excellence Manager to lead our client-facing operations and ensure we continue to deliver industry-leading service standards while achieving ambitious commercial growth targets.

This is a leadership role with responsibility for managing and developing a team of four Client Account Managers while overseeing the day-to-day commercial and operational performance of the business. You will be responsible for maintaining the integrity of our sales pipeline, ensuring our CRM remains accurate and effective, monitoring key performance indicators, and ensuring opportunities are consistently progressed from initial enquiry through to long-term client partnership.

Working closely with the Managing Director, Technical Excellence Manager and DG Consultants, you will drive revenue growth, identify new market opportunities, develop winning proposals for major organisations and public bodies, and ensure that every client receives an exceptional level of service. You will be accountable for maintaining demanding service standards, including rapid response times to enquiries and technical queries, proactive client engagement programmes, and the continual development of customer relationships across our portfolio.

Alongside your commercial responsibilities, you will have input on our operational excellence across our training and consultancy services, ensuring processes are efficient, documented and consistently delivered to the highest standards. You will take ownership of team performance, training and development, identify opportunities for continuous improvement, and ensure the business maintains the professionalism, responsiveness and attention to detail that our clients expect.

This role offers the opportunity to make a significant impact within a growing organisation where your leadership will directly influence client satisfaction, operational performance and commercial success. The position includes regular travel to our South Wales office, typically on a monthly basis, together with occasional international travel where required.

Responsibilities:

Manage the integrity of the Hubspot CRM Database by running routine reports and conducting quality checks to ensure that customer approaches/processing is correct and that all data is accurate and complete. Ensuring any errors are corrected immediately, collated and analysing trends to ensure any training gaps are identified and addressed for each team member.
Responsible for achieving growth targets for revenue year-on-year.
Responsible for investigating, scoping and proposing new target markets and recommending approach/marketing strategies to make progress on those markets.
Responsible for developing technically and operationally tailored proposals for large organisations/public bodies with a proven success rate of over 75%.
Responsible for ensuring industry-leading excellence in our client experience, and Client care KPIs are met.
Responsible for ensuring DG Consultant utilisation is maintained at 75-90%
Responsible for reviewing each customer account, every 12 months to ensure best-service and maximum offering is made of our product range.
Oversee new leads on CRM, ensuring that potential leads are researched, added and progressed at a steady rate to maintain sales pipeline (c. 15 new approaches per person, per day).
Oversee the DGS Inboxes to ensure that new enquiries, and support queries are consistently answered swiftly and to an exceptional standard
Lead the day-to-day running of the office and ensure any issues are troubleshooted, recorded and communicated to Managing Director.

Pay: £35,000.00-£43,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Do you hold a full UK driving license?

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in mole valley, sry

Client Excellence Manager

Client Services Manager

Customer Service Manager

Executive Assistant to Managing Director

Key Account Manager

Customer Success Team Manager

Customer Success Manager

Business Development Manager

Business Development Manager

Sales & Business Development Executive

Sales Manager

Office Administrator

Senior Client Success Manager

Business Development Manager

Client Relationship Manager (Fixed term contract)

Senior Sales Manager

Customer Experience Manager - Connected

Senior Sales Consultant

Switchboard Deputy Manager

Business Development Manager - Global and Strategic Verticals

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