Delivery manager Work, Jobs in Mole Valley, Sry (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Customer Service Director - Grant Handling
Monnoyeur —Cranleigh
- Full-time
- Customer service
- Business development
- Leadership
Data Delivery Manager
Ageas —Reigate
- Full-time
- Hybrid work
- School
Merchandising Team Leader
eXPD8 —Horsham
- £12.85 - £14.25 an hour
- Weekend availability
- Merchandising
- Planograms
- Recruiting
- Life insurance
- Referral programme
Operations Service Delivery Manager
Mitie —Horley West
- Continuous improvement
- Team management
- Travel
Store Manager
Deichmann uk —Kingston upon Thames
- £36,500 a year
- Full-time
- Customer service
- Merchandising
- Maths
- Store discount
- Employee discount
Quick apply
Field Delivery Manager
Johnson Controls —Bordon
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Employee discount
- Referral programme
Event Sales Manager
Seasoned Venues —Guildford
- £35,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Employee discount
Quick apply
4d
School Uniform & Sportswear Partnerships Manager – UK Schools & Retailers
M.i.A Merchandise —Woldingham
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
Quick apply
SALES MANAGER - PASSENGER TERMINAL EXPO
CloserStill Media —Dorking
- Hybrid work
- Salesforce
- Business development
- Marketing
Quick apply
10d
Delivery Manager
Capgemini —Worthing
- Hybrid work
- Continuous improvement
- Organisational skills
- Agile
Head of Service Delivery
LRG —Camberley
- Hybrid work
- Continuous improvement
Quick apply
Complaints Manager
Raven Housing Trust —Redhill
- £43,750 a year
- Hybrid work
- Employee discount
3d
Technology Delivery Manager
Pad Financial —London
- £70,000 - £74,000 a year
- Full-time
- PMP
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
2d
Data Delivery Manager
Claims Recruitment Services —Reigate
Service Delivery Manager
IPRS PFAS —Redhill
- £37,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
3d
Service Delivery Manager (Street Cleansing)
Krinkels UK —Bracknell
- £35,000 - £38,000 a year
- Full-time
- Customer service
- Writing skills
- Supervising experience
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Assistant Store Manager
Aldi —Crawley
- £38,525 - £45,420 a year
- Customer service
- Retail management
- Cash handling
- Annual leave
- Employee assistance programme
Assistant Store Manager
TH Baker & Co —Reigate
- £29,000 a year
- Weekend availability
- Customer service
- In-person
- Retail management
Quick apply
5d

I want to receive the latest job alerts for delivery manager in mole valley, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

delivery manager jobs near mole valley, sry

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Stakeholder liaison
Data analysis skills
Complaint handling
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer interaction
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

delivery manager jobs in mole valley, sry

Assistant Customer Service Manager

Customer Service Director - Grant Handling

Data Delivery Manager

Merchandising Team Leader

Operations Service Delivery Manager

Store Manager

Field Delivery Manager

Event Sales Manager

School Uniform & Sportswear Partnerships Manager – UK Schools & Retailers

SALES MANAGER - PASSENGER TERMINAL EXPO