Account officer Work, Jobs in Morley, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Housing Officer
Heylo —Leeds
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Compliance Officer
1ST LOCATE (UK) LIMITED —Temple Newsam
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Housing Administrator
MYSHON —Leeds
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Life insurance
- Referral programme
Quick apply
20h
Credit Control Manager - Temporary
KVH Industries, Inc. —Leeds
- Temporary
- Management
- Analysis skills
- Communication skills
6h
Relief Officer
ASEL —Wakefield
- £12.71 - £15.00 an hour
- Employee assistance programme
12d
Youth Justice Officer
Leeds City Council —Leeds
- £32,061 - £45,091 a year
- Temporary
- Organisational skills
- Communication skills
- Annual leave
13d
Revenue, Benefits & Payments Officer
Rotherham Metropolitan Borough Council —Rotherham
- £26,824 - £31,022 a year
- Full-time
- Hybrid work
- IT
- Communication skills
11d
Head of Marketing
Aspire Property Group —Leeds
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- English
- SQL
- Project management
- Work from home
- Bereavement leave
Quick apply
3d
Claims Advocate - Speciality Lines
Aon Corporation —Leeds
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Correspondence and Engagement Manager
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
7d
Housing Officer (Casework & Prevention)
Barnsley Metropolitan Borough Council —Barnsley
- £35,412 - £38,220 a year
- Full-time
- English
- Communication skills
- Employee discount
- Flexible schedule
4d
Senior Press Officer
ASDA —Leeds
- Full-time
- In-person
- Store discount
- Annual leave
5d
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
10d
Health Safety & Wellbeing Information & Support Coordinator (Band 5/ EO)
Health and Safety Executive —Leeds
- £31,657 - £34,570 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
6d
Security Officer
ASEL —Wakefield
- £13 an hour
- Full-time
- School
- Employee assistance programme
- Employee discount
12h
Head of Finance Service Improvement
Leeds City Council —Leeds
- £41,700 - £77,020 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
6d
Strategic Finance Manager - Projects and Commercial
City of Bradford Metropolitan District Council —Bradford
- £65,022 - £75,278 a year
- IT
10d
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Leeds
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

account officer jobs in morley, wyk

Revenue Protection Officer

Engagement Officer

Housing Officer

Compliance Officer

Housing Administrator

Credit Control Manager - Temporary

Relief Officer

Youth Justice Officer

Revenue, Benefits & Payments Officer

Head of Marketing

Claims Advocate - Speciality Lines

Correspondence and Engagement Manager

Housing Officer (Casework & Prevention)

Senior Press Officer

Associate Product Manager

Health Safety & Wellbeing Information & Support Coordinator (Band 5/ EO)

Security Officer

Head of Finance Service Improvement

Strategic Finance Manager - Projects and Commercial

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

I want to receive the latest job alerts for account officer in morley, wyk

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