Head of customer experience Work, Jobs in Mortimer Common, Ham (with Salaries)

HEAD OF MARKETING & PR
Wellington Estates —Stratfield Saye
- Weekend availability
- Management
- Analysis skills
- In-person
- Annual leave
- Employee discount
Head of Regional Service
Chubb Fire & Security —Thames Valley
- £41,228.04 - £65,000.00 a year
- Full-time
- Hybrid work
- Management
- Team management
- Contracts
- Free parking
- Store discount
Quick apply
11d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Head of Operations
Venta Global —Hook
- Full-time
- Employee discount
Quick apply
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
Head of Account Management
GK Signs & Screenprint Ltd —Alton
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
10d
Community Engagement Coordinator
NHS Blood and Transplant —Reading
- £32,073 - £39,043 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
Head of Loyalty & Retention
Virgin Experience Days —Bourne End
- Driving
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
3d
Full Time Dental Receptionist
Home Counties Clinics - Elvetham Dental Care —Fleet
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
Content Lead
Propel Together —Wokingham
- £75,000 - £80,000 a year
- Management
Waiting/Bar Staff
The Hind’s Head —Aldermaston
- £8.00 - £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
Office & Facilities Assistant
ESP Global Services Limited —Reading
- £25,114.96 a year
- No experience needed
- Microsoft Office
- Administrative experience
Quick apply
2d
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Head of B2B Acquisition Sales
Gigaclear —Abingdon
- Full-time
- Hybrid work
- Sales
- Leadership
- Employee assistance programme
Quick apply
Head of Admissions
Buckinghamshire New University —High Wycombe
- £58,225 - £67,468 a year
- Hybrid work
- University
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
14d
Senior Regional Sales Manager
Sweegen —Reading
- £115,000 - £120,000 a year
- Full-time
- Sales
- Master's degree
- Business development
- Free parking
- Annual leave
Quick apply
Digital and Performance Marketing Manager
Novuna —Newbury
- Up to £59,000 a year
- Full-time
- Hybrid work
- Management
7d
Counter Fraud Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Communication skills
- Work from home
3d
Chef de Partie
Siren Country Pubs —Reading
- Up to £14.50 an hour
- Part-time
- Cooking
- In-person
- Store discount
- Annual leave
Quick apply
6d

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HEAD OF MARKETING & PR

Wellington Estates
Stratfield Saye

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Employee discount

Qualifications

Driving Licence
Management
WordPress
Adobe Creative Suite
Graphic design
Analysis skills
Hootsuite
MailChimp
Leadership
Marketing

Full job description

The Head of Marketing & PR will lead and deliver the strategic marketing and communications vision for the Wellington Estate’s diverse portfolio of businesses. This role is responsible for ensuring a consistent, compelling brand presence across multiple sectors while driving commercial performance, customer engagement, and reputation management.

The position oversees marketing strategy and execution across a range of established and growing businesses located on the Estate, including leisure, retail, hospitality, sport, education, and wellness. The successful candidate will ensure all marketing activity is aligned, measurable, and commercially effective.

The Head of Marketing & PR is a key member of the Estate’s Senior Leadership Team, contributing to wider strategic decision-making and helping shape the future direction and growth of the Estate and its businesses.

This is a rare and highly coveted opportunity to influence the marketing trajectory of a unique Estate with a rich history.

KEY RESPONSIBILITIES

Strategic Marketing Leadership

Develop and implement a group-wide marketing and PR strategy across all Estate businesses.
Ensure a consistent brand identity and messaging across the portfolio while maintaining each brand’s individual character.
Identify opportunities to cross-promote businesses across the Estate and maximise visitor engagement.
Lead long-term marketing planning aligned with the Estate’s commercial and growth objectives.

Brand, Communications & PR

Manage the Estate’s brand reputation and public profile across all channels.
Develop and deliver PR campaigns, media relations, and brand storytelling.
Oversee communications, including press releases, editorial content, partnerships, and events.

Digital & Campaign Marketing

Lead digital marketing across websites, social media, email marketing, and paid campaigns.
Ensure marketing campaigns are data-driven, measurable, and ROI focused.
Monitor performance analytics and provide clear reporting.

Creative & Content Development

Oversee the creation of high-quality marketing materials, digital assets, and brand campaigns.
Ideally, contribute to graphic design and visual content creation when required.
Ensure consistent and high-quality visual identity across all brands.

Team Leadership

Manage and develop the marketing team of five, fostering a collaborative and high-performing culture.
Provide mentorship, guidance, and strategic direction to the team.
Manage external agencies and marketing partners where required.

Commercial & Cross-Business Collaboration

Work closely with the General Managers of each business to understand commercial priorities.
Deliver targeted campaigns that drive footfall, bookings, and revenue growth.
Identify opportunities for cross-business advertising, collaboration and estate-wide initiatives.

ESSENTIAL SKILLS & EXPERIENCE

Experience

Minimum 5 years’ experience in a senior marketing leadership role.
Proven experience managing multiple brands, businesses, or business units.
Background in B2C marketing or within a marketing agency environment, managing multiple clients.
Experience leading and managing marketing teams.

Skills & Expertise

Strong strategic marketing and campaign planning ability.
Excellent PR, communications, and brand management experience.
Experience delivering digital and integrated marketing campaigns.
Strong analytical ability with experience measuring marketing performance and ROI.
Ability to work across multiple industries and audiences simultaneously.
Graphic design or creative skills (e.g. Adobe Creative Suite or similar) would be very advantageous.
Proficiency in marketing and content platforms such as Canva, Hootsuite, Mailchimp, WordPress and Google platforms.

THE PERSON

Strategic thinker with strong commercial awareness.
Creative, proactive, and able to generate innovative campaign ideas.
Excellent leadership and team development skills.
Highly organised with the ability to manage multiple priorities.
Passion for building brands and creating meaningful customer experiences.
A good sense of humour and positive attitude.

IMPORTANT INFORMATION

Competitive package.
Full-time, Monday – Friday.
On-site role, no hybrid working.
The role may require occasional work outside standard hours, including evenings, weekends, and bank holidays.
Annual leave: 25 days plus Bank Holidays.
A full driver’s licence is essential.
Excellent staff discounts are available across all Wellington Estate businesses.

PRINTABLE JOB ROLE: HERE

Job Category: Marketing

Job Type: Full Time - Permanent

Job Business: Wellington Estate

Job Location: Wellington Estates, Trowes Lane, Stratfield Saye, Hampshire, RG7 2BT

Apply Now

Refine Your Search

head of customer experience jobs in mortimer common, ham

HEAD OF MARKETING & PR

Head of Regional Service

Head of Projects - Reading, UK

Head of Operations

Regional Operations Manager

Head of Account Management

Community Engagement Coordinator

Head of Loyalty & Retention

Full Time Dental Receptionist

- Admissions Manager

Content Lead

Waiting/Bar Staff

Office & Facilities Assistant

Head of Service Desks - Reading, UK

Head of B2B Acquisition Sales

Head of Admissions

Senior Regional Sales Manager

Digital and Performance Marketing Manager

Counter Fraud Officer

Chef de Partie

I want to receive the latest job alerts for head of customer experience in mortimer common, ham

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