Front of house supervisor Work, Jobs in Mosterton, Dor (with Salaries)

Front Office Supervisor
Warner Leisure Hotels —Cricket St Thomas
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Hotel
- Guest services
9h
Front of House Supervisor
Lakeview Manor —Honiton
- From £13.25 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Shift Manager - Hospitality
Hive Beach Company Ltd —Burton Bradstock
- From £13.50 an hour
- Weekend availability
- Hospitality
- Customer service
- Restaurant management
- Store discount
- Employee discount
Quick apply
Front of House Supervisor
Brightside Honiton —Yarcombe
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
13d
Bar Supervisor
10 southwest ltd —Bridport
- £13.50 - £14.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
- Sick pay
Quick apply
10d
Front of House Supervisor - New Site Opening
Sereno Lounge —Sherborne
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
7d
FOH Supervisor
The Crown in Marnhull —Marnhull
- From £13.25 an hour
- Part-time
- Hospitality
- Bar
- Supervising experience
Quick apply
5d
Restaurant Team Leader
Brewers Fayre —Weymouth
- Up to £14.51 an hour
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply

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front of house supervisor jobs near mosterton, dor

Front Office Supervisor

Warner Leisure Hotels -
Cricket St Thomas

Apply Now

Job details

Full-time
£28,000 - £30,000 a year
9 hours ago

Qualifications

Hospitality
Cost control
Guest services
Communication skills
Time management

Full job description

Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239-bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country.

Warner Hotels are recruiting for a Front Office Supervisor. In this role, you will manage the reception team with warmth and professionalism to ensure an exceptional guest experience from arrival to departure. You will anticipate guest needs, resolve challenges calmly, and maintain seamless cross-department communication. We look for continuous improvement to elevate service delivery and foster a supportive, collaborative culture where your team thrives.

Responsibilities:

Operational Oversight

Act as the on-shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.

Guest Service & Experience

Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.

Team Support & Leadership

Provide on-shift support and guidance to teams across all departments.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.

Health, Safety & Compliance

Ensure adherence to H&S regulations, hygiene standards, and company policies.
Act as the person responsible for emergency procedures, fire safety, and first aid.
Complete incident reports and escalate as needed.

Financial & Commercial Awareness

Monitor upselling opportunities.
Ensure correct cash handling and billing processes.
Support cost control while protecting guest experience.

Communication & Reporting

Conduct thorough shift handovers to ensure smooth continuity.
Prepare shift reports on key events, feedback, and challenges.
Communicate urgent matters to senior leadership promptly.

Event & Function Support

Liaise with organisers and internal teams to ensure requirements are met.

Problem Solving & Crisis Management

Take decisive action during emergencies or unexpected issues.
Coordinate teams to minimise disruption and ensure guest safety

Behaviours, Skills & Experience

Front Office operations and hospitality service standards.
Guest experience principles and complaint resolution techniques.
Hotel systems (iStay, Maestro) and GDPR/PCI compliance.
Health & safety, fire safety, and compliance requirements.
Ability to lead and motivate guest-facing teams effectively during shift.
Strong communication, organisation, and time management skills and the ability to coordinate multiple departments simultaneously

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Apply Now

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front of house supervisor jobs in mosterton, dor

Front Office Supervisor