Guest Experience Host / Concierge - Seasonal
The Reserve Chester Zoo —Chester
- £12.71 an hour
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Front of House Concierge
Panoramic 34 —Liverpool
- From £15.21 an hour
- Part-time
- Serving
- Hospitality
- Computer literacy
- Employee discount
Quick apply
1d
Day Concierge - Salford, M50
Encore —Salford
- £27,000 - £30,000 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
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FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Concierge - Wilmslow
Pegasus Homes —Wilmslow
- £24,500 a year
- Weekend availability
- English
- Hotel
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
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Chester Zoo —Chester
- £12.71 an hour
- Customer service
- First Aid Certification
- Employee discount
Concierge
Athena Healthcare Group —New Brighton
- £11.69 an hour
- Hospitality
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- Referral programme
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Marpol Security Limited —Warrington
- From £13 an hour
- Part-time
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- Microsoft Outlook
- Management
- Referral programme
Quick apply
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Hilton —Liverpool
- £14.84 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
Virtual Lifestyle Concierge | German speaking
Ten Group —Liverpool
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
- Annual leave
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Quick apply
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Sefton Hospitality Operations Ltd —Liverpool
- From £13.21 an hour
- Part-time
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- IT
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- Health & wellbeing programme
Quick apply
9d
Night time receptionist
International Inn —Liverpool
- Up to £13 an hour
- Full-time
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Quick apply
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Warner Leisure Hotels —Willaston
- Up to £28,594 a year
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Hotel Chauffeur & Valet Driver
Dakota Manchester Airport —Manchester
- £13.50 an hour
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- Employee assistance programme
- Employee discount
Quick apply
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The Municipal M Gallery —Liverpool
- Hotel
- Employee discount
Quick apply
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Warner Leisure Hotels —Willaston
- £8.50 - £13.21 an hour
- Part-time
- Culinary experience
- Hotel
- Communication skills
- Free parking
- Annual leave

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Guest Experience Host / Concierge - Seasonal

The Reserve Chester Zoo -
Chester

Quick apply

Job details

Permanent
£12.71 an hour

Benefits

Employee assistance programme
Employee discount
Flexible schedule

Qualifications

Driving Licence
Host/hostess experience

Full job description

Guest Experience Host / Concierge - Seasonal

£12.71 per hour

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

Guest Experience Host / Concierge - Seasonal Role

As a Guest Experience Host, you’ll be one of the first faces our guests meet – offering a personal, knowledgeable and thoughtful welcome. From taking care of guest luggage and valet parking to helping plan a bespoke stay, you’ll play a key part in making each guest’s experience at The Reserve, smooth, special, and memorable.

Responsibilities:

Greet guests with warmth and enthusiasm, creating a memorable first impression
Assist with guest arrivals, check-ins, and departures with efficiency and professionalism
Provide expert knowledge on the resort, Chester Zoo, and local area activities
Coordinate guest requests, special occasions, and bespoke experiences
Work closely with the front office, housekeeping, and F&B teams to ensure seamless service
Handle queries, feedback, and issues in a positive and solution-focused manner
Assist guests with luggage handling and transportation to their rooms
Provide valet parking service and ensure safe handling of guest vehicles

What We’re Looking For:

Passion for delivering outstanding guest service and unique experiences
Friendly and professional, with excellent interpersonal skills
Previous experience in a concierge, front office, or guest-facing hospitality role is desirable
Ability to multitask, remain calm under pressure, and work flexible hours
Full UK driving licence and confidence in driving a range of vehicles both manual and automatic for a minimum of 2 years, all drivers must be over the age of 21 to comply with insurance

Troo Benefits

Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

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concierge jobs in mouldsworth, chs

Guest Experience Host / Concierge - Seasonal

Front of House Concierge

Day Concierge - Salford, M50

Concierge

Concierge - Wilmslow

Security Support Officer

Concierge

Security Officer

Front Office Supervisor

Virtual Lifestyle Concierge | German speaking

Head Host/Hostess

Night time receptionist

Food and Beverage Supervisor

Hotel Chauffeur & Valet Driver

Luggage Porter

Commis Chef

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Guest Experience Host / Concierge - Seasonal

£12.71 per hour

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