Head of customer service Work, Jobs in Much Hoole, Lan (with Salaries)

Head of Operations
Speed Medical —Chorley
- Up to £85,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Leadership
- Annual leave
- Work from home
Quick apply
4d
Head of Transformation
Progress Housing Group Ltd —Leyland
- £74,585 a year
- No degree
- Employee assistance programme
- Sick pay
11d
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Analysis skills
- Food service experience
- Free parking
- Annual leave
Quick apply
Head of HSEQ
NSG Environmental —Chorley
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Life insurance
Quick apply
12d
TPS Administrator
Volkswagen —Preston
- £13,218 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Head of Programme - GBE-N
Rolls-Royce SMR —Warrington
- £110,400 - £147,000 a year
- Full-time
- Hybrid work
- No degree
- Travel
5d
Fulfilment Specialist (Customer Service)
fulfilmentcrowd Ltd —Chorley
- From £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
10d
Customer Voice and Complaints Manager
MagentaLiving —Birkenhead
- £45,000 - £48,000 a year
- Communication skills
- Teaching
- Free parking
- Annual leave
11d
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Maintenance
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
TPS Administrator
Swansway Garages —Preston
- £13,218 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee assistance programme
Head of Order to Delivery
Haier Europe —Birchwood
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- ERP systems
- Communication skills
1d
Client Manager - Events
Showforce —Liverpool
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
General Manager Designate
Trevino Lounge —Lytham
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
8d
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
General Manager
Crowne Plaza Liverpool John Lennon Airport —Liverpool
- £54,000 a year
- Full-time
- Hotel
- Leadership
- Restaurant
- Employee assistance programme
Quick apply
MilkShed Supervisor - Alston Dairy
James Hall & Co Ltd —Preston
- Weekend availability
- No experience needed
- Travel
- IT
- Employee discount
- Life insurance
Quick apply
UK Head of Sales
Catena People Limited —Wigan
- £70,000 - £80,000 a year
- Full-time
- Management
- Sales
- Bakery
- Health & wellbeing programme
- Life insurance
Quick apply
11d
James Hall & Co. - Customer Service & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Customer Service Coordinator
Chiptech International —Lancaster
- £32,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
4d
Logistics Specialist - Nights
GBA Logistics —Hesketh Bank
- £26,000 - £29,000 a year
- Full-time
- Administrative experience
- Sick pay
Quick apply

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Head of Operations

Speed Medical -
Chorley

Quick apply

Job details

Permanent | Full-time
Up to £85,000 a year
4 days ago

Benefits

Annual leave
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Organisational skills
Leadership
Time management

Full job description

Head of Operations

The Company:

Speed Medical are the UK’s leading independent provider of medical assessments and treatment solutions with over 25 years’ experience in delivering service excellence to the legal and insurance sectors, SME's and corporates as well as healthcare and occupational health organisations. Speed Medical is part of Handl Group’s portfolio of businesses, all united by the idea of improving and evolving the way our markets operate.

Head of Operations

Are you an inspiring operational leader who thrives in a fast paced environment and is passionate about delivering exceptional service? We are seeking a dynamic Head of Operations to lead and develop our operational teams, driving performance, innovation, and continuous improvement across the business.

As a key member of the leadership team, you will play a pivotal role in shaping operational strategy, enhancing service delivery, and creating a high-performance culture. This is an exciting opportunity to influence business growth, lead transformational change, and ensure our customers receive an outstanding service experience.

Key Responsibilities

Lead and oversee all operational functions, ensuring exceptional service delivery, quality, and efficiency.
Develop and execute operational strategies that support business objectives and sustainable growth.
Drive continuous improvement initiatives, identifying opportunities to enhance productivity, performance, and customer outcomes.
Maintain and monitor KPIs, ensuring operational targets and service standards are consistently achieved.
Review, develop, and implement policies, processes, and best practices to support operational excellence.
Champion employee engagement, wellbeing, and talent development across the organisation.
Build, coach, and inspire high performing teams, fostering a culture of accountability, collaboration, and success.
Manage resources effectively to optimise operational performance and profitability.
Lead change initiatives and business transformation projects, ensuring successful implementation and adoption.
Develop strong relationships with key stakeholders, including senior leadership and board-level colleagues.
Keep abreast of industry trends, emerging opportunities, and operational innovations.

About You

You are an experienced operational leader with a proven track record of managing large teams and delivering exceptional results. You bring strong commercial awareness, strategic thinking, and the ability to balance day-to-day operational demands with long-term business objectives.

You will demonstrate:

Outstanding leadership and people development skills.
Experience leading operational teams within a fast paced environment.
A strong track record of driving business improvement, efficiency, and growth.
Excellent stakeholder management and relationship building skills, including board level interaction.
The ability to make sound decisions and remain calm under pressure.
A passion for developing people and creating an engaged, high performing culture.
Strong organisational and time management skills.
Adaptability, resilience, and a proactive approach to problem-solving.
High levels of integrity, professionalism, and accountability.

Why Join Us?

This is an opportunity to join a forward-thinking organisation where your leadership will make a real impact. You'll have the autonomy to shape operational strategy, develop talented teams, drive meaningful change, and contribute directly to the continued success and growth of the business.

Package

Salary negotiable dependent upon experience
37.5 Hours Mon-Fri
Hybrid working, after successful completion of the probation period
5% Pension scheme
25 days Annual Leave plus Bank Holidays
Health care scheme after a qualifying period
Lifecover from start
On-site parking

Pay: Up to £85,000.00 per year

Benefits:

Company events
Employee discount
On-site parking
Private medical insurance
Work from home

Application question(s):

Experience leading operational teams within a fast paced environment?

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in much hoole, lan

Head of Operations

Head of Transformation

Food Service Area Manager / Brand Manager

Head of HSEQ

TPS Administrator

Head of Programme - GBE-N

Fulfilment Specialist (Customer Service)

Customer Voice and Complaints Manager

Contract Manager

TPS Administrator

Head of Order to Delivery

Client Manager - Events

General Manager Designate

Recruitment & Onboarding Advisor

General Manager

MilkShed Supervisor - Alston Dairy

UK Head of Sales

James Hall & Co. - Customer Service & IT Advisor

Customer Service Coordinator

Logistics Specialist - Nights

I want to receive the latest job alerts for head of customer service in much hoole, lan

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