Guest experience manager Work, Jobs in Mullion, Con (with Salaries)

Rooms Division Manager
Polurrian on the Lizard —Mullion
- £35,000 - £38,000 a year
- Weekend availability
- English
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Accommodation - Assistant Accommodation Manager - HK1
Parkdean Resorts —Helston
- £30,202 a year
- Weekend availability
- Maintenance
- Leadership
- Resort
- Store discount
- Employee assistance programme
Quick apply
4d
OPERATIONS MANAGER
Merlin Entertainments —Gweek
- £30,780 a year
- Weekend availability
- Leadership
- Communication skills
- Resort
- Employee discount
9d
Food & Beverage Assistant Manager
Polurrian on the Lizard —Mullion
- £30,000 - £32,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
Welcome Manager
National Trust —Redruth
- £29,367 a year
- Weekend availability
- Hospitality
- IT
- Leadership
- Free parking
- Employee assistance programme
11h
Activties & Pool Manager
Haven —Perranporth
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
- Employee discount
Quick apply
12d
Homeowner Account Manager
The Travel Chapter —St Ives
- £27,000 a year
- Monday to Friday
- Analysis skills
- Travel
- In-person
Quick apply
Local Supplier Lead and Maintenance Manager
Sykes Holiday Cottages —Carbis Bay
- Up to £30,529.20 a year
- Full-time
- Hospitality
- Customer service
- Maintenance
Quick apply
2d
Estate Agent
The Property Experts —Redruth
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
General Manager - Truro
KFC South West —Truro
- £38,000 - £42,000 a year
- Full-time
- Restaurant
- Employee discount
Restaurant Assistant Manager
INDIDOG Ltd —Falmouth
- £30,000 - £33,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
General Manager - Live-in available if required
The Unicorn on the Beach, Porthtowan —Truro
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Computer literacy
Quick apply
6d
Accommodation General Clean - Venue Cleaner - HK2
Parkdean Resorts —Helston
- £12.71 an hour
- Weekend availability
- Resort
- Store discount
- Employee assistance programme
Quick apply
6d
Front of House Supervisor
The Old Coastguard Hotel (EATDRINKSLEEP) —Penzance
- £13.30 an hour
- Weekend availability
- Serving
- Hospitality
- Bar
- Health & wellbeing programme
- Employee discount
Quick apply
Early morning general Areas Attendant
The Land's End Hotel —Penzance
- Up to £25,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Hospitality Duty Manager
Inn Cornwall Limited —Truro
- £13.20 - £15.50 an hour
- Weekend availability
- Hospitality
- Supervising experience
- In-person
- Free parking
- Flexitime
Quick apply
2d
Assistant Manager
Pedn Olva, St Ives —St Ives
- £35,000 - £38,000 a year
- Full-time
Quick apply
Assistant Kitchen Manager
Away Resorts —Hayle
- £31,773 a year
- Part-time
- Leadership
- Communication skills
- Resort
- Employee discount
- Life insurance
Quick apply
11d
Floor staff / 6383 - The Green Parrott, Perranporth
J D Wetherspoon plc —Perranporth
- £12.81 an hour
- Temporary
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d
Housekeeping Team Member
THE LANDS END HOTEL —Penzance
- £12.00 - £12.80 an hour
- Part-time
- Hospitality
- In-person
- Hotel experience
- Free parking
- Employee discount
Quick apply
12d

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Rooms Division Manager

Polurrian on the Lizard -
Mullion

Quick apply

Job details

Full-time
£35,000 - £38,000 a year

Benefits

Employee assistance programme
Employee discount
Life insurance

Qualifications

English
Driving
Front desk
Communication skills

Full job description

We are looking for a dynamic Rooms Division Manager who is as passionate about the opportunities good revenue management can deliver as they are with taking pride and ownership of the guest experience. The role would suit someone who wants to provide high-quality experiences that are guest focused with a unique personal feel. A commercial mind set is also important to understand that both priorities (revenue and service) can work in harmony without compromise. If you enjoy delivering amazing hospitality, thrive in a fast-paced environment, are sales focused and value the contribution that coaching and mentoring a team can bring; then this opportunity will deliver in bucket fulls.

This role is full time and operates 5 out 7 days. Some evenings and weekends are expected.

Priorities of the role

This is a senior role within the hotel and reports directly to the General Manager, with close working relationships alongside the Commercial Director and Central Reservations team
You will have fully accountability for the Rooms department (Revenue, Reception & Housekeeping) and will need to balance the requirements for presence, guest interaction and analytics to truly embrace and develop the business
A focus is expected on driving rate strategy, pricing and packages that supports the overall revenue goals across the hotel. Building a reputation for high quality experiences that are valued by our guests who seek to return to relax in our beautiful surroundings.
We expect you to be proud to be an ambassador for the business. To be a principle led leader and to support your Managers to develop their teams to maximise their potential through genuine coaching, development and training.
You will need creative flair and drive to give the current business a competitive edge and to be able to fulfil a key role in the transformation of the hotel in line with the development investments being made.
To fully meet the needs of this demanding role you will need to be prepared to independently grow and embrace change, to support the businesses challenging and exciting growth plans.

About the Hotel

Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall’s dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.

Now part of The Loxley Collection, the hotel is undergoing a £10 million investment program, introducing an exceptional new spa and vitality hydro pool with a semi-retractable roof, enhanced leisure facilities, a 120-person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering.

Polurrian offers a distinctive guest experience - from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four-legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel.

With breathtaking coastal views, versatile gathering spaces, and a commitment to genuine hospitality, Polurrian on the Lizard is a destination where guests can truly relax, explore, and reconnect.

Experience, skills, qualifications, and behaviours

Essential

2 years’ experience within Revenue Management
Demonstrable Front of House success
Experience of independent hotels
Demonstrable experience of budget & KPI delivery
Strong communication skills
Proactive and innovate thinker
Fluent written and verbal English
Employer loyalty
PC literate

Desirable

5 years’ experience across Front Office, Reservations and Revenue
Experience of 4 & 5 star properties
Direct Housekeeping experience
Recognised industry qualifications

Person specification

Passionate about Revenue & Rooms

Self-motivated

Excellent attention to detail

Calm under pressure

Ability to influence a range of stakeholders

Adaptability and resilience

Able to think logically and problem solve

Empathetic but robust

Able to lead by example

Renumeration

Basic salary: £35,000 - £38,000

Bonus potential: Up to 10% on KPI delivery

Professional membership: Funding for full membership of one professional body

Learning and development: Access to role specific CPD and networking events

Company benefits

Staff Discount

Staff Meals

Life insurance

EAP and Wellbeing benefits

High Street Discounts

Quick apply

Refine Your Search

guest experience manager jobs in mullion, con

Rooms Division Manager

Accommodation - Assistant Accommodation Manager - HK1

OPERATIONS MANAGER

Food & Beverage Assistant Manager

Welcome Manager

Activties & Pool Manager

Homeowner Account Manager

Local Supplier Lead and Maintenance Manager

Estate Agent

General Manager - Truro

Restaurant Assistant Manager

General Manager - Live-in available if required

Accommodation General Clean - Venue Cleaner - HK2

Front of House Supervisor

Early morning general Areas Attendant

Hospitality Duty Manager

Assistant Manager

Assistant Kitchen Manager

Floor staff / 6383 - The Green Parrott, Perranporth

Housekeeping Team Member

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