Enhance Healthcare: Domestic Assistant:
Job Description:
Overview:
The main responsibilities of the Domestic Assistant is to be part of the housekeeping team and maintain high standards of cleanliness throughout the care home. Providing opportunities to involve people in personalising their bedroom, this enabling people to exercise their basic human rights by empowering them to have a ‘voice’. This approach aims to enable residents to live in a quality environment (Care Inspectorate, 2017). Engaging and involving people demonstrates how we facilitate dignity, respect and compassion, as well as promoting people’s wellbeing.
Reports to: Home Manager.
Responsible to: Operations Team.
Main Roles & Responsibilities:
· Show kindness, compassion and respect, as well as treating each person as unique.
· Enable people to exercise their ‘Human Rights’ and make ‘Choices’ about personalising their bedroom.
· Promote diversity and respect all identities, values and culture.
· Form open, positive relationships and maintain professional boundaries with individuals, colleagues or relatives and respect their dignity, wellbeing and safety.
· Acknowledge an individual’s Personhood(the status of being a person ie ‘seeing the person’), plus embedding a culture of person centredness (this approach treats each person respectfully, as an individual human being and not just a condition to be treated).
· Recognise a person’s spirituality (this is a person’s beliefs / faith) in relation to wellbeing.
· Refer to the Care Home Infection Prevention and Control Manual
National Infection Prevention and Control Manual: Care Home Infection Prevention and Control Manual (CH IPCM) (scot.nhs.uk)
· Complete the housekeeping records provided by the Environmental officer, plus follow the guidance provided:
o ‘Daily Cleaning Guidance’.
o ‘Daily cleaning schedule’.
o ‘Deep Cleaning Guidance’.
o ‘Deep Cleaning schedule’.
· Wear appropriate PPE - gloves / apron as per guidance.
· Cloths and mops etc for use in bedrooms will be blue.
· Cloths and mops etc for use in bathrooms will be red.
· Liaise with the Environmental Officer regarding good practice, plus areas for improvement.
Accountability:
· Recognise and use responsibly the power and authority I have when working with colleagues and supporting residents.
· Make sure that everyone you delegate responsibilities to is adequately supervised and supported so they can provide safe practice.
· Confirm that the outcome of any responsibility that you have delegated to someone else meets the required standard.
· Refer to the ‘Health and Social Care Standards’ (Care Inspectorate, 2017).
· All staff to adhere to Enhance ‘Policies and Procedures’.
· Be truthful, open, honest and trustworthy.
· Be reliable and dependable.
· Maintain clear, accurate and up-to-date records in line with policies and procedures when completing the housekeeping records.
· Dispose of waste appropriately.
· Inform the Home Manager / maintenance person if equipment needs repaired, also record any repairs and/or breakages in the maintenance log.
· Complete monthly domestic and laundry audit and follow up required actions, this enables the team to maintain high standards.
· Also complete the 3-monthly infection control audit.
Communication:
· Communicate in a respectful, open, accurate and straightforward way.
· Attend team meetings and share outcomes and ideas with those in attendance.
· Effective communication is essential to achieving success.
Collaboration & Teamwork:
· Maintaining good ‘Teamwork’ is essential - teamwork is a core value which signifies the importance of collaboration, mutual respect and collective responsibility in achieving common objectives.
Supervision & Appraisal:
· Prepare for and engage in supervision to reflect on my development, learning needs, wellbeing and practice.
· Participate in annual staff appraisals.
Learning & Development:
· Each staff member has a responsibility to maintain their own personal development.
· Update EVOLVE statutory and mandatory E-learning in line with Enhance protocol.
· Attend recommended training identified by the Home Manager,
Confidentiality:
· All staff MUST respect confidentiality, this includes confidential information about a person. Staff MUST gain consent before sharing information, as well as adhering to the principles of GDPR.
· Consent MUST be gained prior to taking photographs and/or videos of a person, especially when sharing on social media.
Recognising abuse:
· All staff to ensure that people living within Enhance Healthcare are protected from abuse and free from harm and neglect.
· Where abuse or harm is considered / observed, you have a responsibility to notify the person in charge immediately. Failing this, inform the Deputy Manager and subsequently the Home Manager where necessary.
· Support people and colleagues to give and receive feedback, raise concerns and complaints, take these seriously and act upon them.
· Where requested, you might need to write a statement of account of events and/or a reflection of your observations.
· Refer to Staff Handbook.
Health and Safety:
· All staff are responsible for maintaining a safe environment, for example report any hazards, as well as reducing risk.
· Follow practices, procedures and policies designed to keep me and other people safe at work.
Infection Prevention and Control:
· All staff are responsible for maintaining a clean environment.
· Ensure the bedrooms and public areas are clean and meet the necessary standards.
This list is not exhaustive.
Pay: £12.71 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
