Admin Work, Jobs in Musselburgh, Eln (with Salaries)

Experienced Medical Receptionist/Administrator
Riverside Medical Practice —Musselburgh
- £28,997 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- GP surgery experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Accounts Administrator
Company Bakery —Musselburgh
- From £30,000 a year
- Full-time
- Bakery
- In-person
- Communication skills
- Employee discount
Quick apply
9d
QMU Online Administrator
Queen Margaret University —Edinburgh
- £25,249 - £28,778 a year
- Administrative experience
- Organisational skills
- Communication skills
6d
Clerical Assistant - Kaimes School
City of Edinburgh Council —Edinburgh
- £26,806 - £27,032 a year
- Oracle
- Inventory control
- Word processing
4d
Veterinary Receptionist
Heritage Vets —Dalkeith
- From £13.70 an hour
- Full-time
- Computer literacy
- Data entry
- Front desk
- Free parking
- Annual leave
Quick apply
10d
HR Assistant
Renaissance Care - Archibald Hope House (Central Support Office) —Musselburgh
- £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
9d
257676 (KMc) Secretary
NHS Scotland —Musselburgh
- £29,103 - £31,409 a year
4d
Edinburgh office - Hybrid Reception and accounts administrator role
Limetree Developments West ltd —Edinburgh
- £26,437 - £31,200 a year
- Part-time
- Hybrid work
- QuickBooks
- Front desk
- Computer skills
- Free parking
- Work from home
Quick apply
4d
Veterinary Receptionist/Administrator - FTC
IVC —Haddington
- Up to £21,000 a year
- 8 hour shift
- Organisational skills
- Front desk
- Communication skills
- Annual leave
- Employee discount
11d
Business Support Administrator - Waverley Court
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Oracle
- Annual leave
- Employee assistance programme
12d
257979 Administrative Officer (KA)
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Full-time
- Microsoft Word
- Customer service
- Writing skills
2d
HR & Payroll Administrator
Petroassist UK Limited —Loanhead
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Life insurance
Quick apply
Finance and Administrative Officer
The Promise Scotland —Edinburgh
- £30,000 a year
- Full-time
- Word processing
- Human resources
- Recruiting
- Annual leave
Quick apply
Operations and Administrations Assistant - PART TIME
Scs cleaning Services Ltd —Bonnyrigg
- From £13.45 an hour
- Part-time
- Microsoft Outlook
- Organisational skills
- IT
Quick apply
2d
Receptionist
University of Edinburgh —Edinburgh
- Part-time
- University
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Part-time Finance and Admin. Assistant
Studio MB —Edinburgh
- £26,500 - £28,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
3d
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Google Suite
- Microsoft Outlook
- Databases
- Annual leave
Finance Admin Assistant
Sodexo —Edinburgh
- £13.65 an hour
- Monday to Friday
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Administrator/ Co-ordinator
Spire Healthcare —Edinburgh
- Full-time
- Customer service
- Data entry
- Communication skills
- Annual leave
Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh
Columbia Threadneedle Investments —Edinburgh
- Full-time
- Organisational skills
- Financial services
- In-person
- Work from home
6d

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Experienced Medical Receptionist/Administrator

Riverside Medical Practice -
Musselburgh

Quick apply

Job details

Permanent | Part-time
£28,997 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Employee discount
Transport links
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer communication
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Triage
Patient appointment coordination
GP surgery experience
Filing
Scanning
Microsoft Office Suite
De-escalation techniques
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
IT
Patient registration
Communication skills

Full job description

Part-time or full-time, permanent
8am-6pm or 7am-6pm shifts available (must be able to work 3-4 full shifts a week - ideally including Mon, Wed & Fri)
Full-time salary £28,997 per annum, pro rata for less than full time (full-time = 4 days)
Closing date: Friday 28 August

"This is a supportive and positive place to work. It’s a vibrant, friendly Practice and staff really have a voice here: if I raise things I’m listened to. It’s a great team, doing great work." (Riverside staff member)

We’re looking for experienced customer service professionals with empathy and strong IT ability to join our busy Reception team - and provide the best possible experience to patients

Full training in how things work in our busy GP Practice will be provided - however successful applicants will be those with strong existing customer service experience, in a professional office setting.

Your ability to quickly understand new information and confidently apply this to your daily interactions with patients will be key to succeeding in this role, along with an ability to provide professional, helpful and non-judgmental customer service in every patient contact.

Working in our large, dynamic general practice you’ll work closely with the rest of our Reception team, Practice Management team, GPs and other Practice health professionals, to make sure that patients get the care they need, with the right person at the right time.

For us, it all starts with our team – because every single member of our team helps to provide care to patients. We have a real focus on making this a place where people want to work, with regular team activities and a friendly, supportive team working around you.

What you’ll do

Support the Practice in delivering high quality care to patients
Answer calls from patients, families and other health professionals, and manage requests in line with Practice procedures
Book appointments with a wide range of health professionals at the Practice, and signpost patients to other services, in line with Practice protocols
Being a welcoming and professional first point-of-contact at the Reception desk, booking in patients for appointments, handing over prescriptions, and managing all other requests and queries – for example passing on information about test results
Complete other administrative tasks including calling patients to arrange appointments and pass on information, and accurately processing prescription requests, new patient registrations/change of details, sicklines and paperwork requests
Ensure all GP and hospital correspondence is scanned and filed in relevant patient’s computerised records
Maintain the customer-facing areas of the Practice
Participate in daily team huddles, individual performance review and other Practice meetings

This job description is not exhaustive and may be adjusted from time to time.

You must

Have existing clearance to work in in the UK for the post's advertised hours
Have demonstrable customer service skills and experience in a professional, office setting
Have considerable experience of - and enjoy - working with the general public within a busy environment
Have strong general IT skills including Microsoft Office applications (Word, Teams, Outlook) and the ability to quickly learn how to use General Practice IT systems
Have excellent verbal communication skills, with the ability to communicate well with patients of all ages and backgrounds on the phone and in-person, putting each individual patient at ease
Have a structured approach to de-escalating concerns with an ability to calmly and compassionately manage challenging situations
Be able to rapidly learn new information and apply this consistently in your daily interactions with patients
Have good organisational and general administrative skills, with good attention to detail
Be able to switch quickly between tasks dependent on the demands of the day.
Have an ability to use initiative and lateral thinking to provide the best outcome for patients
Be able to handle sensitive patient information in a confidential way, in line with NHS and Practice requirements, along with other sensitive business information
Be able to follow Practice protocols including clinical triage protocol.
Have strong interpersonal and organisational skills, which enable you to develop effective working relationships with the rest of the Practice team.
Be able to reflect on your own performance, and with support to be able to identify and change your practice if things could have been handled differently for the benefit of patients
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Have a strong commitment to our efforts to create a positive culture, for the benefit of both patients and staff
Be able to demonstrate a good level of educational achievement

It’d be nice (but not essential) for you to have

Experience of working in General Practice or another NHS customer-facing role
Experience of General Practice IT systems for example Vision and Docman
Call centre or similar call handling experience

Why you'll love working here

Full-time salary £28,997 per annum, pro rata for less than full time
SPPA (NHS) pension (with continuity if you’re an existing SPPA member)
Access to NHS Employee Assistance Programme
Access to NHS Blue Light scheme and other NHS discounts
In-house training programme with additional external training opportunities, which can equip you to develop into a range of General Practice or wider NHS administration roles
Paid over-time opportunities
Permanent contract
Weekends and week days off work
Friendly, supportive line management and wider Practice team
180 hours annual leave (pro-rata for less than full time) plus pro rata share of 8 public holidays

About us
Riverside Medical Practice is based in Musselburgh, close to both Edinburgh city centre and the beaches of East Lothian. Our team are expert, patient-centred, inclusive, collaborative and realistic. Our vision is to provide trusted care, empower individuals to live healthier lives, have a committed and supported team, and to work in a place (building) that works. We’re a busy surgery with 20,000 patients, located in an area with significant health inequality.

The Practice is based in a purpose-built health centre with recently refurbished staff kitchen, sun terrace and onsite parking. Tea, coffee and biscuits are always available! This is a well-organised practice, with mature systems and processes in place which allow our team to do their jobs to the very best of their abilities.

Pay: £28,997.00 per year

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Transport links

Work Location: In person

Quick apply

Refine Your Search

admin jobs in musselburgh, eln

Experienced Medical Receptionist/Administrator

Accounts Administrator

QMU Online Administrator

Clerical Assistant - Kaimes School

Veterinary Receptionist

HR Assistant

257676 (KMc) Secretary

Edinburgh office - Hybrid Reception and accounts administrator role

Veterinary Receptionist/Administrator - FTC

Business Support Administrator - Waverley Court

257979 Administrative Officer (KA)

HR & Payroll Administrator

Finance and Administrative Officer

Operations and Administrations Assistant - PART TIME

Receptionist

Part-time Finance and Admin. Assistant

Administrative Assistant

Finance Admin Assistant

Administrator/ Co-ordinator

Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh

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