Duty manager Work, Jobs in Nazeing, Ess (with Salaries)

Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
Out of Home Site Manager
Titchfield Group —Hatfield
- £30,000 - £38,000 a year
- Microsoft Excel
- Engineering
- IT
- Employee discount
- Sick pay
Quick apply
Hotel Duty Manager
Premier Inn —Harlow
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Children's club manager
The Code Zone —Bishop's Stortford
- £30,000 - £35,000 a year
- Full-time
- Childcare
- Management
- Experience working with children
Quick apply
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Harlow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
General Manager
TeamSport —Harlow
- Weekend availability
- Management
- Leadership
- Communication skills
14d
Assistant Spa Manager
Down Hall Hotel, Spa & Estate —Hatfield Heath
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
Finance Assistant
Luminescence International —Harlow
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
Quick apply
Hotel - Duty Manager
Premier Inn —Harlow
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
14d
Sports Centre Duty Manager (Part Time)
St Albans School —St Albans
- £26,692 a year
- Part-time
- Customer service
- First Aid Certification
- In-person
- Free parking
- Gym membership
Quick apply
Human Resources Officer
Mont Rose College of Management & Sciences —Ilford
- £38,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Bereavement leave
Quick apply
Team Manager (Waltham Abbey)
Certitude —Epping
- £36,660 a year
- Full-time
- Leadership
- Annual leave
- Gym membership
4d
Duty Manager
GLL —Enfield
- £36,075 a year
- Full-time
- Management
- Customer service
- Employee discount
RVN Laboratory Manager
Bishops Stortford Veterinary Hospital —Bishop's Stortford
- £15 - £16 an hour
- Part-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
Duty Manager
Virgin Active —Chelmsford
- £29,224 a year
- Full-time
- Hospitality
- Communication skills
- Annual leave
- Employee discount
5d
Duty Security Manager
Mitie —London
- £18.74 an hour
- 12 hour shift
- Management
- Human resources
- Leadership
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Event Supervisor (x2 Roles)
South Mill Arts —Bishop's Stortford
- £17,472 - £23,296 a year
- Part-time
- Microsoft Word
- Bar
- Microsoft Excel
- Free parking
Quick apply
14d
Practice Tutor Assessor - London Probation Service
HM Prison & Probation Service —London
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Travel
- Annual leave
- Employee discount
10d
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
12d

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Assisted Travel Check-In Agent / Host

ABM -
Stansted Airport

Apply Now

Job details

Full-time
£14.12 an hour

Qualifications

Driving Licence
Customer service
IT
Communication skills

Full job description

Description

LOCATION: Stansted Airport

REPORTING TO: Duty Manager

SHIFTS: 4 on 4 off

PAY RATE: £14.12 per hour

Main Duties & Responsibilities:

To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger.

To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact.

Assign tasks to team members.

Ensure that all passengers are booked into the ABM Airport Inform system.

Ensure amazing customer service is provided to all assisted passengers at each point.

Ensure you fully adhere to the SLA times for all passengers in all areas

Expedite a smooth transfer throughout the terminal.

Ensure all passengers are in the system and closed with comments were needed.

Ensure all CSAs communicate with you immediately after arriving at the Desks.

Immediately report any equipment faults and record job report numbers to the Duty Managers.

Immediately report and record any injuries or accidents to yourself or customers to the Duty

Manager

Identify potential SLA failures and highlight to the Duty Manager.

Ensure passengers are greeted respectfully.

Ensure the CSA follows the correct protocol for use of all equipment.

Ensure the CSA introduces themselves, asks passengers what assistance is required, explain the process, and prepare the passenger for the security part of the journey.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

During delays or disruption liaise with the operations co-ordinator, Airlines and handling agent to ensure that assistance passengers are kept up to date.

Call Operations co-ordinators to inform them of all extra passengers.

Ensure that the area is always kept clean and tidy.

Ensure ongoing care and communication to all passengers within the area.

Carry out any reasonable task as required.

Person Specification:

Essential

Excellent customer service skills

Strong written and spoken communication skills.

A polite and professional approach.

The ability to solve problems.

The ability to deal tactfully with upset or angry passengers.

IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)

Valid photographic proof of identity e.g. passport or driving licence

Valid Visa/Proof of right to work for non UK and out of EU nationals

Proof of National Insurance No. (or evidence that you have applied for one)

Proof of identity and address (Utility bill, bank statement, etc.)

Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance

Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Apply Now

Refine Your Search

duty manager jobs in nazeing, ess

Assisted Travel Check-In Agent / Host

Out of Home Site Manager

Hotel Duty Manager

Children's club manager

Area Manager, Amazon Logistics

General Manager

Assistant Spa Manager

Finance Assistant

Hotel - Duty Manager

Sports Centre Duty Manager (Part Time)

Human Resources Officer

Team Manager (Waltham Abbey)

Duty Manager

RVN Laboratory Manager

Duty Manager

Duty Security Manager

Operations Support

Event Supervisor (x2 Roles)

Practice Tutor Assessor - London Probation Service

Airport Services Duty Supervisor - London Heathrow

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