Technical support occupations Work, Jobs in Nether Poppleton, Nyk (with Salaries)

Service Desk Analyst - 1st Line
Hiscox —York
- 8 hour shift
- Customer service
- No experience needed
- IT
11d
Technical Support Specialist
Diagnostic Healthcare Ltd —Farsley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
1d
Tier 2 Technical Support Engineer
Delta Academies Trust —Knottingley
- £39,892 - £44,075 a year
- Full-time
- Travel
9d
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
IT Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
2d
iPad Scheme Administrator
City of York Council —York
- £19,317 - £20,319 a year
- Part-time
- Microsoft Office
- Organisational skills
- Computer skills
10d
2nd Line IT Support Engineer
Integral IT Services —Knaresborough
- From £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
4d
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
IT Support & Engagement Officer (Shift-based)
YPO —Wakefield
- £30,024 - £31,537 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
8d
Travel Systems Operations Assistant
West Yorkshire Combined Authority —Leeds
- £34,418 a year
- Full-time
12d
Service Desk Analyst
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- IT
8d
Digital Skills Coach (Students)
York College —Bishopthorpe
- £27,091 - £27,759 a year
- Annual leave
- Gym membership
12d
End User Device Specialist (Fixed term 12 months)
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Customer service
- University
- Organisational skills
8d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
2d
Applications Support Analyst
ENGIE —Leeds
- Azure
- Oracle
- Computer Science
4d
IT Support Technician Apprentice
QA Apprenticeships —Leeds
- £25,528 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
2d
Product Support Representative
Solera —Leeds
- Full-time
- Customer service
- Salesforce
- English
Infrastructure Operations Analyst
Maples Group - Legal Services —Leeds
- 12 hour shift
- Computer Science
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
11d

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Service Desk Analyst - 1st Line

Hiscox -
York

Apply Now

Job details

Full-time
11 days ago

Qualifications

Customer service
No experience needed
IT
Communication skills

Full job description

Job Type:

Permanent

Build a brilliant future with Hiscox

What does our IT Service Desk do?

You will be part of the front-line IT Service Desk team providing support to 5000+ Hiscox users across the UK, Europe, Bermuda and North America. You will work in a proactive and co-operative manner to ensure that the responsiveness, effectiveness and quality of the IT Service Desk is as good as it can be.

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas.

This role is located at our York office (hybrid – once every two weeks in office), however travel to other office locations (UK or international) may be required in the future. Successful applicant may be required to attend the York office location for onsite training for the first 4 weeks.

Normal hours will be 8 hours per day (M-F) between 10:00 – 18:00

The Ideal Candidate

We are looking for a person who possesses the following attributes:

A passion for customer service.
Confident and effective communication skills, both verbal and written.
Comfortable working in a highly dynamic, fast-paced and constantly evolving environment.
Strong team ethic.
A hunger for continuous improvement.
A natural talent for seeing the bigger picture and beyond what is in front of them.
Confidence in speaking out when required to do so.
An interest in technology and a restless desire for continuous learning.
Previous service desk / IT experience desirable but not necessary

The Role Description:

The person would be expected to:

Act as a routine contact point, receiving and handling requests for support from internal business users.
Respond to a broad range of support activities by providing information to fulfil requests or enable incident resolution.
Provide first line fault investigation and diagnosis and promptly allocate unresolved issues as appropriate.
Assist with the development of standards, and apply these to track, monitor, report, resolve or escalate issues.
Assist users in defining their access rights and privileges.
Perform security administration tasks and resolve security administration issues.
Investigate minor security breaches in accordance with established procedures.
Contribute to the creation of support documentation.

Why Hiscox?

This is a fantastic opportunity to join Hiscox during a time of focused growth where you will have the remit to make a real difference.

Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast-growing organisation. There will be plenty of opportunity for on-the-job career development within a supportive environment.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Work with amazing people and be part of a unique culture

Apply Now

Refine Your Search

technical support occupations jobs in nether poppleton, nyk

Service Desk Analyst - 1st Line

Technical Support Specialist

Technical Support Analyst - SketchUp

Tier 2 Technical Support Engineer

Product Specialist

IT Apprentice

iPad Scheme Administrator

2nd Line IT Support Engineer

Junior Application Support Analyst

IT Helpdesk Engineer - Experienced

IT Support & Engagement Officer (Shift-based)

Travel Systems Operations Assistant

Service Desk Analyst

Digital Skills Coach (Students)

End User Device Specialist (Fixed term 12 months)

Customer Contact Centre Advisor (Payments / Technical Support)

Applications Support Analyst

IT Support Technician Apprentice

Product Support Representative

Infrastructure Operations Analyst

I want to receive the latest job alerts for technical support occupations in nether poppleton, nyk

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