Dispatchers Work, Jobs in New Duston, Nth (with Salaries)

Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
Transport Administrator – Specialist Haulage
RJC Lowloaders Ltd —Rushden
- £41,600 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
12d
Warehouse Associate (Part‑Time, Potential to Full‑Time)
TYLOS LOGISTICS LTD —Milton Keynes
- £12.71 an hour
- Part-time
- Computer literacy
- English
- Analysis skills
Quick apply
Trade Plate Planner (Live Operations)
K3Moves Ltd —Kettering
- £30,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
Quick apply
5d
Patient Transport Liaison Officer (Relief)
EMED Group —Banbury
- £13.50 an hour
- 12 hour shift
- Data entry
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance programme
Quick apply
Trainee Driver Administrator
Maritime Transport —Northampton
- Full-time
- Organisational skills
Quick apply
Planner/Works Programmer
Mears Group —Milton Keynes
- Up to £29,303.90 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Transport Clerk
Yusen Logistics (UK) —Northampton
- £27,006.20 a year
- Full-time
- Customer service
- Data entry
- Communication skills
- Free parking
- Referral programme
6d
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations & Engineering Support Controller
Dawsongroup —Milton Keynes
- Full-time
- Customer service
Quick apply
Transport operator
Yusen Logistics (UK) —Northampton
- £30,274.80 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Referral programme
1d
Logistics Warehouse Coordinator
Whittan —Milton Keynes
- Full-time
- Continuous improvement
- Organisational skills
- Warehouse experience
Quick apply
2d
Night Rail Administrator - 4 on 4 off
Maritime Transport —Crick
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Employee assistance programme
Quick apply
14d
Operations Controller - Planner/Scheduler
Abbot Fire Group Ltd —Milton Keynes
- Full-time
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Transport Operator (Nights)
Yusen Logistics (UK) —Northampton
- £29,536.38 a year
- Full-time
- Communication skills
- Referral programme
6d
Operations Controller
Great Bear —Lutterworth
- £29,725 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Nights Gatehouse Coordinator
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Computer literacy
- Warehouse experience
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Days Gatehouse Coordinator
InPost UK —Lutterworth
- £13.75 an hour
- Computer literacy
- Warehouse experience
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Scheduling Administrator
Securitas UK —Milton Keynes
- £28,000 a year
- Full-time
- Continuous improvement
- Data entry
- Time management
- Employee discount
Quick apply
Nights C3 Yard Management & System Controller
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Computer literacy
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply

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Customer Service Desk Co-ordinator

Axis Automatic Entrance Systems
Northampton

Apply Now

Job details

Permanent | Full-time

Qualifications

Resource allocation planning
Stakeholder liaison
Process improvement
Internal department liaison
Customer support
Customer interaction
Rota coordination

Full job description

Job Title: Customer Service Desk Co-ordinator

Full-time/Permanent Contract

Job Location: Northampton, Northamptonshire

Salary: Subject to experience

Required experience: Minimum of 1 year Customer Service experience

About Us

This is a pivotal role within the company where the successful candidate will join a small team of co-ordinators to take responsibility for customer enquiries and the deployment of a team of engineers. The day-to-day activities include (but are not limited to) the following:

Handle all incoming customer enquiries from the initial communication through to resolution and provide updates at all stages of the request to ensure we are offering the highest level of service achievable.
To update Customer portals ensuring that Service Levels and Key Performance Indicators are met.
Liaising with other departments within the business to ensure that Project and Installation work is scheduled in effectively and efficiently to maximise productivity.
Understands the meaning and value of Customer Service and why it is important to the success of the company.
Ability to deliver a message clearly and provide all the correct information without being prompted or chased.
Work with a bespoke IT system that incorporates an electronic engineer’s diary.
Ensure that all relevant information for a job is captured on the system in a clear and concise manner and passed over to the relevant engineer.
Ability to be assertive and use initiative when issues do arise and use your extensive customer service knowledge to enhance the customer experience.
Ability to ensure that works are balanced with resources and that engineers are allocated sufficient workload in line with expected daily targets.
To seek new and improved working methods that can further streamline the department and provide sales opportunities.
Record and pass on any sales leads to the relevant Salesperson in a timely manner so that we can exceed our customers’ expectations on response times.
Produce schedules for customers detailing where and when we will attend site to carry out contractual servicing works.
To Issue, book in and send work out to the engineer on a daily basis.
To chase for outstanding worksheets and process worksheets for invoicing.
To be included in quoting for Small-works quotation following callouts.
Understands the importance of procuring new/existing Preventative Maintenance Agreements and their value to the company and clients.
To adhere to all company policies and procedures at all times.
Prepare and submit accurate invoicing details to the Accounts Department to enable billing to take place in an efficient manner.

Please submit your job application form and/or CV to [email protected]

Strictly No Agencies

Customer Service Co-ordinator 2026
13th May 2026

Axis Application For Employment v1
13th May 2026

Apply Now

Refine Your Search

dispatchers jobs in new duston, nth

Customer Service Desk Co-ordinator

Transport Administrator – Specialist Haulage

Warehouse Associate (Part‑Time, Potential to Full‑Time)

Trade Plate Planner (Live Operations)

Patient Transport Liaison Officer (Relief)

Trainee Driver Administrator

Planner/Works Programmer

Transport Clerk

Call Handler

Operations & Engineering Support Controller

Transport operator

Logistics Warehouse Coordinator

Night Rail Administrator - 4 on 4 off

Operations Controller - Planner/Scheduler

Transport Operator (Nights)

Operations Controller

Nights Gatehouse Coordinator

Days Gatehouse Coordinator

Scheduling Administrator

Nights C3 Yard Management & System Controller

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