Resource officer Work, Jobs in New Haw, Sry (with Salaries)

Information Officer ASC
Surrey County Council —Weybridge
- £31,659 - £33,952 a year
- Part-time
- Hybrid work
- Customer service
- IT
- In-person
- Annual leave
- Work from home
8d
Examinations Officer
More House School —Farnham
- £34,000 - £40,000 a year
- Full-time
- In-person
- School
Quick apply
7d
Coroner's Officer
Surrey County Council —Woking
- From £38,090 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
10d
Examinations Delivery Officer
The E-Assessment Management Company (TEAMCo) —London
- £35,000 - £42,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Travel
- Annual leave
- Work from home
Quick apply
1d
Request for Support Assistant
Surrey County Council —Weybridge
- From £28,546 a year
- Customer service
- IT
- Communication skills
- Annual leave
- Work from home
12d
Housing Engagement and Inclusion Officer
Runnymede —Addlestone
- £27,946 - £50,480 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Free parking
- Annual leave
1d
Projects Officer
Warfield Parish Council —Bracknell
- £35,412 - £39,152 a year
- Part-time
- Hybrid work
- Communication skills
- Free parking
- Sick pay
Quick apply
8d
Chief of Staff £75,585 - £84,840 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £75,585 - £84,840 a year
- Full-time
- Master's degree
- Administrative experience
- Project management
- Annual leave
- Sick pay
3h
Research Support Officer
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Outlook
- Travel
- Communication skills
- Annual leave
Placements & Admin Officer
Connect Fostering Services Ltd. —Iver
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Workplace Adjustments Coordinator
Surrey Police & Sussex Police Collaboration —Guildford
- £34,060 - £39,276 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
- Employee discount
Faculty Operations and Projects Officer
Imperial College London —South Kensington
- £46,614 - £56,345 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Continuous improvement
- Annual leave
12d
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
7d
Head of Creative
Schuh —London
- Full-time
- Employee assistance programme
- Employee discount
Witness and Victim Engagement Support Programme Manager
Police Federation of England and Wales —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
10d
Fidelity Assurance Officer
The Fedcap Group —Guildford
- £36,555 - £40,170 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
14d
Senior Makerspace Manager
Cresconova Labs —Chelsea
- £35,000.00 - £47,517.67 a year
- Full-time
- Engineering
- Master's degree
- Working with children
Quick apply
13d
Prisoner Custody Officer
Serco Plc —Woking
- £24,596 - £31,063 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Finance Officer - Payments
Centrepoint —London
- £35,492 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
13d
Course Support & Enquiry Supervisor
London South Bank University —London
- £37,228 - £42,842 a year
- Full-time
- Administrative experience
- Supervising experience
- University
11d

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Information Officer ASC

Surrey County Council -
Weybridge

Apply Now

Job details

Permanent | Part-time | Full-time
£31,659 - £33,952 a year
8 days ago

Benefits

Annual leave
Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Customer service
IT
Communication skills

Full job description

Job Introduction

The starting salary for this role is £31,659 per annum, for working 36 hours per week (prorated for part time staff).

Join our dedicated team at Surrey County Council's Adult Social Care Information & Advice Service as an Information Officer! We're looking for someone enthusiastic and committed to making a difference to the lives of our residents. In this role, you'll be part of a supportive and collaborative team that values growth and continuous improvement, playing a key role in delivering the high-quality service we're proud to offer.

These permanent, full-time positions are based at Dakota, Weybridge. Following your induction, there will be flexibility to work from home for part of the week.

Our Offer to You

26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
Option to buy up to 10 days of additional annual leave
A generous local government salary related pension
Up to 5 days of carer's leave and 2 paid volunteering days per year
Paternity, adoption and dependents leave
An Employee Assistance Programme (EAP) to support health and wellbeing
Learning and development hub where you can access a wealth of resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the lives of our residents.

About the Team

The Adult Social Care Information & Advice Service serves as the first point of contact—our 'front door'—for anyone seeking support from Surrey's Adult Services. In this dynamic and fast-paced role, you'll handle a diverse and engaging range of enquiries.

While the environment can be demanding, it's also highly rewarding. You'll be trusted to make informed, independent decisions and encouraged to bring your energy, ideas, and initiative to help continuously enhance the quality of our service.

About the Role

In this role, you'll respond to enquiries from both the public and professionals seeking support for adults, offering clear and comprehensive information about local care and support services. Your guidance will help individuals understand how adult social care works in their area, explore available care and funding options, and navigate the process of accessing the right support.

Day to day duties:

You'll be the first point of contact for incoming enquiries, managing each interaction within agreed service level targets. You'll assess the urgency and risk of each call, using your judgement to prioritise and respond effectively.
Working closely with colleagues across Surrey, you'll help coordinate timely responses to requests for support, advice, information, and safeguarding concerns.
You'll engage with residents and their families to gather important background information. This insight is crucial in supporting our partner agencies and ensuring the right help is provided.
You'll play a key role in supporting emergency responses by working with police and ambulance teams. Your coordination will help ensure the right resources are deployed quickly and efficiently during critical situations.

To help you settle in and feel fully supported, all new team members will work from the office 4 days a week during the initial induction and training period (up to 12 weeks). Once you're confident and ready to work independently, you'll move to a hybrid pattern—typically 2 days in the office and 3 days from home. You are required to be flexible, as there will be times when you'll need to come into the office more often depending on team or service needs.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

A good understanding of social care and health issues, with a basic awareness of public sector and voluntary agencies,
Experience of providing high levels of customer care and professionalism to members of the public,
Dealing empathically with sensitive calls/situations,
Excellent IT skills and use of databases to a high standard of accuracy,
Ability to work effectively and flexibly and as part of a team,
High level written and verbal communication and interpersonal skills.

To apply, we request that you submit a CV and you will be asked the following 4 questions (each with a maximum limit of 200 words):

Describe your experience of providing high-quality customer service in a fast-paced environment.
What systems or databases have you used in your previous roles? How have you used IT systems and databases to manage information accurately and efficiently?
Tell us about a time you worked collaboratively to respond to a challenging situation or emergency.
What is your understanding of adult social care and the role of public and voluntary sector agencies in supporting individuals?

You will need to evidence relevant experience combined with a natural capacity for empathy in dealing with sensitive and potentially distressing calls and have keen eye for detail and accuracy when inputting information onto databases.

If you can tick all the above and are enthusiastic about helping our residents with their requests and enquiries, then please do not hesitate in applying.

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Kim Garland or Sandra Wright by e-mail at [email protected].

The job advert closes at 23:59 on 12th July 2026 with interviews planned for 20th July 2026. The interview will include a 10-minute presentation in a format of your choice on a topic shared in advance.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Apply Now

Refine Your Search

resource officer jobs in new haw, sry

Information Officer ASC

Examinations Officer

Coroner's Officer

Examinations Delivery Officer

Request for Support Assistant

Housing Engagement and Inclusion Officer

Projects Officer

Chief of Staff £75,585 - £84,840 p.a. + benefits

Research Support Officer

Placements & Admin Officer

Workplace Adjustments Coordinator

Faculty Operations and Projects Officer

PMO Manager

Head of Creative

Witness and Victim Engagement Support Programme Manager

Fidelity Assurance Officer

Senior Makerspace Manager

Prisoner Custody Officer

Finance Officer - Payments

Course Support & Enquiry Supervisor

I want to receive the latest job alerts for resource officer in new haw, sry

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