Imagine helping people join, grow and thrive at Splendid.
As our Talent & Learning Coordinator, you'll be at the heart of our People team, supporting every stage of the employee journey. From creating a seamless candidate experience and helping us attract great talent, to coordinating learning programmes that keep our teams compliant, confident and developing their careers, you'll play a key role in shaping how our people experience Splendid.
Working across our Hotels, Care, QSR and Group functions, no two days are the same. One day you'll be coordinating interviews, onboarding and recruitment activity, and the next you'll be organising training, managing learning records and ensuring our colleagues have access to the development opportunities they need to succeed.
This is a varied, hands-on role that combines Talent Acquisition and Learning & Development, making it ideal for someone who loves organisation, enjoys building relationships and thrives in a fast-paced environment where priorities can change quickly.
The role is typically split across Learning & Development coordination (around three days a week) and Talent Acquisition support (around two days a week), giving you the opportunity to build experience across two key areas of the People function.
For the right person, this is more than just a coordination role. It's a genuine opportunity to develop a broad People career within a growing team, with real scope to learn new skills, take on greater responsibility and progress as the function continues to evolve.
This is a hybrid role based at our Head Office in Watford, with an expectation of 3 - 4 days per week on-site. You’ll also have the opportunity to travel across our locations when needed.
Learning & Development
- Coordinate learning and development activity across our Hotels, Care, QSR and Group functions, ensuring programmes run smoothly and colleagues have a great learning experience.
- Manage training bookings, joining instructions and delegate communications.
- Track learning completion, monitor compliance and produce regular reports to support business and regulatory requirements.
- Maintain accurate records within our Learning Management System (LMS), ensuring learning data is current and reliable.
- Support onboarding and mandatory training, helping new colleagues get off to the best possible start.
- Work with stakeholders to keep learning content up to date, relevant and engaging.
Talent Acquisition
- Support end-to-end recruitment activity, including advertising roles, coordinating interviews and delivering a professional, positive candidate experience.
- Maintain accurate candidate records within our Applicant Tracking System (ATS).
- Support direct sourcing initiatives, helping to reduce agency reliance and attract great talent.
- Champion a consistent, engaging candidate journey from application through to onboarding.
- Support employer brand initiatives and recruitment campaigns, helping showcase what makes Splendid a great place to work.
Systems, Data & Continuous Improvement
- Maintain accurate, up-to-date information across our recruitment and learning systems.
- Produce regular reports and insights on recruitment activity, learning completion and compliance.
- Ensure processes are consistent, efficient and compliant with business and regulatory requirements.
- Provide first-line support for system users, including user set-up, content updates and troubleshooting.
- Look for opportunities to improve processes, systems and ways of working, helping our People function become even more efficient and effective.
We're looking for someone who enjoys bringing order to busy environments, takes pride in delivering a great experience for colleagues and candidates, and thrives when juggling a variety of priorities.
You'll also bring:
- Experience in an HR, Learning & Development, Talent Acquisition or administrative coordination role.
- Excellent organisational skills, with the ability to manage multiple priorities while maintaining exceptional attention to detail.
- Strong communication skills, with the confidence to build positive relationships and work collaboratively with colleagues at all levels.
- Confidence using Microsoft Office, particularly Excel and Outlook.
- Experience using HR, Learning Management (LMS) or Applicant Tracking Systems (ATS), or the ability to quickly learn new systems and technology.
- An interest in how AI and digital tools can improve efficiency, streamline administration and enhance the colleague and candidate experience.
- A proactive, solutions-focused mindset, always looking for ways to improve processes and support the wider team.
Nimble – You stay organised, adapt quickly to changing priorities and keep things moving in a fast-paced environment.
Honest – You communicate openly, deliver accurate work and build trust by following through on your commitments.
Brilliant – You take pride in delivering high-quality work and creating seamless experiences for colleagues and candidates.
Open – You enjoy working collaboratively, share ideas and build positive relationships that help others succeed.
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
We’re a rarity - a successful, independent, family-run business that not only puts our people and those we work with first, but also gives back to the lives and communities we impact. Our aim is to become the very best hospitality group in the UK by nurturing our dedicated team of market specialists, who help us make a positive difference to everyone we work with.
