Client director Work, Jobs in New Milton, Ham (with Salaries)

Operational Excellence Lead
Knight Square Insurance —New Milton
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Team management
- Free parking
Quick apply
Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
4d
Legal Property Administrator
Arquero Management Ltd —New Milton
- £13.40 - £14.30 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Health & wellbeing programme
Quick apply
5d
Travel Sales Consultant
Trailfinders —Bournemouth
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Employee Experience (EX) Product Channel Operations Director
JPMorganChase —Bournemouth
- Full-time
- Leadership
7d
Senior Account Manager
Mauveworx —Ferndown
- Full-time
- Project management
- Travel
- In-person
- Work from home
- Gym membership
Quick apply
Trustee Director
Care South —Poole
- Communication skills
Quick apply
Assessments & Exercises Director - Third Party Assurance
JPMorganChase —Bournemouth
- Full-time
- Azure
- AWS
Bid & Proposals Manager
Saith Ltd —Ringwood
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health & wellbeing programme
- Flexitime
Quick apply
Business Development Manager - Children's Residential
SGS Care Ltd —Salisbury
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
8d
Senior Account Executive
Knight Square Insurance —New Milton
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Private Client Tax Director
Beever and Struthers —Solent
- Full-time
- Hybrid work
- Management
- Business development
- Communication skills
6d
IT Director
Humphries Kirk Solicitors —Poole
- Full-time
- Hybrid work
- Management
- Up to 50% travel
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Contracts Coordinator
Precast Structural Solutions Ltd. —Southampton
- £28,000 - £32,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Social Media & Community Martketing Lead
Lyfe Health Bournemouth Limited —Bournemouth
- £28,000 - £32,000 a year
- Part-time
- Social media management
- Project management
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Account Executive
Knight Square Insurance —Sway
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Head of HR - CEM
Churchill Retirement PLC —Ringwood
- Travel
- Human resources
- IT
- Annual leave
- Employee assistance programme
Contract Manager
Tekne Shopfitting Ltd —Poole
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
6d
Operations Manager Children's Residential
SGS Care Ltd —Bournemouth
- £70,000 - £75,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Office Assistant
Solent Scaffolding Ltd —Cadnam
- £28,600 - £30,000 a year
- Full-time
- Accounting
- In-person
- Communication skills
Quick apply
5d

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client director jobs near new milton, ham

Operational Excellence Lead

Knight Square Insurance -
New Milton

Quick apply

Job details

Full-time

Benefits

Free parking

Qualifications

Microsoft Excel
Microsoft Office
Team management
Organisational skills
Communication skills
Certificate in Insurance
A Level

Full job description

Job Advert

Job Role: Operational Excellence Lead

Location: New Milton

Hours: Monday to Friday - 35 hours per week

Knight Square Insurance is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management companies, resident management companies (RMCs) and right to manage companies (RTMCs). We offer a range of products including Directors and Officers Insurance, Buildings and Estates as well as Terrorism Insurance, Engineering Inspection and other insurance for homeowners, landlords and tenants.

Job purpose

To act as an Operational Excellence Lead in the best interests of the company. This role will primarily be responsible for driving measurable improvements in operational performance, customer outcomes, and efficiency by leading process optimisation, system enhancements, and operational delivery of governance frameworks across the broking function.

Main Responsibilities:

Process Optimisation

Map and redesign key journeys (renewals, service, cancellations)
Identify and remove duplication and points of failure
Monitor service delivery processes and identify areas for improvement or innovation
Standardise best practice across teams

Performance and Insight

Embed and support delivery of operational KPIs
Analyse trends (service levels, claims leakage, duplication, complaints)
Use performance data and service metrics to make informed decisions and drive improvement
Systems and Change
Identify system gaps and inefficiencies
Own and deliver enhancements / fixes
Work with operations, compliance, Finance and external customers to drive improved processes

Project Delivery

Lead operational and regulatory projects end-to-end
Manage timelines, stakeholder expectations, and project outcomes

Governance and Product Oversight

Working with Compliance Manager to ensure delivery of industry regulations, company policies, and contractual obligations
Monitor quality measures and customer satisfaction

Innovation and Continuous Improvement

Work to deliver continual improvement in processes across the business and with group companies
Stay updated on industry trends and best practices to enhance client services
Drive initiatives to improve efficiency, client satisfaction, and overall service quality

Skills and Experience:

Qualifications

Holding/working towards one of the Chartered Insurance Institute Qualification: CIP CII/Dip CII desirable
Educated to A-Level standard or equivalent

Technical Knowledge

Good knowledge of general insurance Real Estate products, services, and good understanding of underlying legal principles and practices relating to risk within own role capacity

Experience

Experience in managing a team to deliver quality client services, account management, or service operations
Track record of leading change in client service teams or multi-disciplinary operational teams
Experience engaging with senior stakeholders, boards, and external partners

Skills/other

Excellent interpersonal skills, including listening, verbal and written communication skills with the ability to communicate effectively
Ability to identify potential risks/issues and seek advice/consultation when required
Ability to adapt to changing demands and priorities
Good organisational skills
Self-motivated to achieving targets planning
Results driven mind-set
Manages change and ambiguity
Takes initiative for seeking opportunities
High level of empathy and engagement to gain trust
Highest degree of ethics and integrity in client focus
MS Office proficiency with excellent Excel skills
Experience of Acturis desirable

Eligibility Requirements

Eligible to work in the UK

Who are we?

What We Offer:

At Knight Square Insurance we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary, great range of benefits, hybrid working following probation sign off, free parking and much more!

We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Knight Square Insurance, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.

As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check, as well as a bankruptcy and financial background screening.

If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.

Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Knight Square Insurance.

Quick apply

Refine Your Search

client director jobs in new milton, ham

Operational Excellence Lead

Operations Manager

Legal Property Administrator

Travel Sales Consultant

Employee Experience (EX) Product Channel Operations Director

Senior Account Manager

Trustee Director

Assessments & Exercises Director - Third Party Assurance

Bid & Proposals Manager

Business Development Manager - Children's Residential

Senior Account Executive

Private Client Tax Director

IT Director

Contracts Coordinator

Social Media & Community Martketing Lead

Account Executive

Head of HR - CEM

Contract Manager

Operations Manager Children's Residential

Office Assistant

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