Platform manager Work, Jobs in Newbury, Brk (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Online Product Merchandiser
Personnel Selection —Andover
- £34,000 - £338,000 a year
- Full-time
- Hybrid work
- Merchandising
- Analytics
- Free parking
- Health & wellbeing programme
Quick apply
VodafoneThree - Sentiment Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Analytics
- Employee discount
7d
Seasonal Stockroom Assistant
The White Company —Newbury
- Seasonal
- Communication skills
- Employee discount
7d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
Events Manager
UK Atomic Energy Authority —Culham
- £58,320 a year
- Full-time
- Recruiting
- Budgeting
- Annual leave
- Employee assistance programme
11d
Manager, Implementation Services
Loftware —Reading
- £85,000 - £110,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
Quick apply
2d
Head of Data & Analytics
Practice Plus Group IUC —Reading
- Up to £90,000 a year
- Remote
- No degree
- AI
3d
Delivery Manager (Infrastructure)
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Continuous improvement
- Organisational skills
- Annual leave
Marketing, Fundraising and Events Manager
The Loddon School® —Hook
- £32,155 - £36,172 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
9d
Business Development Manager - CX / CCaaS
Gamma —Newbury
- Full-time
- Remote
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
10d
Part-time HR Manager (Learning & Development/ Organisational Development)
Reading Students' Union —Reading
- £26,139.74 a year
- Hybrid work
- Project management
- University
- Human resources
- Annual leave
Quick apply
Integrated Campaigns and Programs Manager – EMEA
Extreme Networks —Reading
- £60,000 - £80,000 a year
- Full-time
- Remote
- Marketing
- English
- Bachelor's degree
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Major Incident Manager | Berkshire | Contract £285 per day
Incite Insight —Reading
- £285 a day
- Continuous improvement
- Communication skills
Quick apply
VodafoneThree Propositions Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Leadership Team PA - Maritime and Land
QinetiQ —Farnborough
- £38,475 - £42,750 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Employee discount
4d
Barista - Store# 56928, Newbury - Newbury Retail Park
Starbucks —Newbury
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
VodafoneThree - SRE III
Vodafone —Newbury
- Full-time
- Hybrid work
- Mentoring
- AI
- Employee discount
4d
Sales Assistant at Tesco
The Entertainer at Tesco —Newbury
- £11.30 - £12.86 an hour
- Overtime
Quick apply

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Stakeholder collaboration
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. You'll work as part of our broader Customer Experience team and will manage a team of two dedicated to transforming the customer experience through digital innovation, driving progress, and delivering tangible outcomes.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

platform manager jobs in newbury, brk

Senior Customer Experience Manager

Online Product Merchandiser

VodafoneThree - Sentiment Specialist

Seasonal Stockroom Assistant

Senior Customer Success Manager

Events Manager

Manager, Implementation Services

Head of Data & Analytics

Delivery Manager (Infrastructure)

Marketing, Fundraising and Events Manager

Business Development Manager - CX / CCaaS

Part-time HR Manager (Learning & Development/ Organisational Development)

Integrated Campaigns and Programs Manager – EMEA

Customer Success Manager

Major Incident Manager | Berkshire | Contract £285 per day

VodafoneThree Propositions Specialist

Leadership Team PA - Maritime and Land

Barista - Store# 56928, Newbury - Newbury Retail Park

VodafoneThree - SRE III

Sales Assistant at Tesco

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